AUSTIN, Texas - April 17, 2012 - SolarWinds®
(NYSE: SWI), a leading provider of powerful and affordable
IT management software, today released the
results of a personal mobile device
surveyconducted in partnership with
Network
World.
SolarWinds and Network World surveyed 400 IT
professionals about how they are dealing with the Bring
Your Own (Mobile) Device trend. Respondents expressed
security concerns and IT support challenges. They cited the
potential for loss of confidential information; legal
issues and regulatory compliance risks; the introduction of
malware threats; and the management burden associated with
supporting diverse types of devices.
"IT professionals know that the BYOD trend is coming
- or has already arrived - and many don't know how much
support or oversight they should provide on personal mobile
devices," said Sanjay Castelino, vice president of product
marketing, SolarWinds. "They are trying to build the boat
while sailing it, and are learning every day what the
implications of BYOD are to their corporate
networks."
With the increased use of mobile devices in the
workplace, 44 percent of respondents said they've seen an
increase in help desk requests, over 40 percent said
they've experienced an increase in network traffic, and
over 15 percent have experienced an increase in security
issues.
Over 65 percent said they don't have the necessary
tools in place to manage non-company-issued mobile devices
on the network. One respondent noted, "An increase in
workload due to a more diverse hardware and software
infrastructure," and another said that the management
overhead is so significant that "we needed to outsource
mobile device management to keep up with the
demand."
When asked to rate their level of confidence that
they know about all of the personal mobile devices with
access to the corporate network, over 27 percent said they
are not at all confident.
Depending on the company policy, specific devices may
be prohibited, devices may have to be approved, or personal
devices may be banned altogether.
"Respondents said they're employing a wide range of vendor
tools and security tactics in order to provide safe,
productive mobile access to employees," said Ann Bednarz,
associate online news editor, Network World.
"Usage policies vary, and many are a work in progress as
business priorities shift and access technologies mature.
Determining security policies that can be reasonably
enforced on personal mobile devices is tricky."
SolarWinds IT management portfolio includes
network management products to help IT professionals
manage personal devices on the corporate network. This
includes
Network Performance Monitor (NPM),
NetFlow Traffic Analyzer (NTA) for traffic analysis,
Log & Event Manager (LEM) for detection of security
issues, and
User Device Tracker (UDT) to track the location of
users.
The company recently acquired Rove, a mobile IT management vendor,
releasing SolarWinds Mobile
AdminÔsoftware.
Related Links:
SolarWinds Network Management Products Now More Integrated
and Easier to Use
SolarWinds User Device Tracker Now Enables Network Admins
to Find Both Devices and Their Users
60% of IT Professionals Surveyed say a Certification Landed
them a Job (SolarWinds/
Network World
Survey)
About SolarWinds
SolarWinds (NYSE: SWI) provides powerful and affordable IT
management software to customers worldwide - from Fortune
500 enterprises to small businesses. We work to put our
users first and remove the obstacles that have become
"status quo" in traditional enterprise
software. SolarWinds products are downloadable, easy
to use and maintain, and provide the power, scale, and
flexibility needed to address users' management priorities.
Our online user community,
thwack, is a gathering place where tens of
thousands of IT pros solve problems, share technology, and
participate in product development for all of SolarWinds
products. Learn more today at
http://www.solarwinds.com/.
SolarWinds, SolarWinds.com, and Orion are
registered trademarks of SolarWinds. All other company and
product names mentioned are used only for identification
purposes and may be trademarks or registered trademarks of
their respective companies.
MEDIA CONTACT:
Tiffany Nels
SolarWinds
Phone: 512.682.9545
pr@solarwinds.com
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