Log in
E-mail
Password
Remember
Forgot password ?
Become a member for free
Sign up
Sign up
Settings
Settings
Dynamic quotes 
OFFON

4-Traders Homepage  >  Equities  >  London Stock Exchange  >  Scottish and Southern Energy    SSE   GB0007908733

SummaryQuotesChartsNewsAnalysisCalendarCompanyFinancialsConsensusRevisions 
News SummaryMost relevantAll newsSector newsTweets 

SSE PLC : SSE welcomes Ofgem’s new Standards of Conduct

share with twitter share with LinkedIn share with facebook
share via e-mail
0
08/27/2013 | 11:15am CEST
SSE welcomes Ofgem's new Standards of Conduct

27 Aug 2013

SSE today launches its 'Treating Customers Fairly' statement which outlines how it will meet Ofgem's new Standards of Conduct - the first part of the energy regulator's Retail Market Review reforms which came into force this week.

The Standards are part of Ofgem's drive to promote fairness, honesty and transparency in the energy sector and will require all energy suppliers to publish an annual statement setting out how they will comply with the new Standards.

SSE, which supplies energy through supply brands Southern Electric, Scottish Hydro and SWALEC welcomes the new Standards which will enable the company to set out once again how it leads the energy industry in building trust with customers.

Introduction of the Standards is good news for consumers as they are now enforceable by Ofgem, which has powers to investigate, and if appropriate, fine companies who fail to meet them.

SSE's Director of Customer Service, Tony Keeling said: "The introduction of the Standards of Conduct is a good move by Ofgem, a good move for the industry and a good move for customers.

"But we haven't been sitting back waiting for the regulator to tell us what to do, we have been working hard over the last two years to make our own improvements. We have led the energy industry with initiatives like the end to doorstep sales, simplification of our tariffs, our no-loss sales guarantee and a customer charter and service guarantee, whereby if we fail to meet a number of service promises we give the customer money back.

"And our efforts will not stop here, we will continue to look for ways to further improve what we do - like the end to cold calling that we announced recently - to ensure that we continue to work to the highest standards in the industry and make the changes that really matter to customers."

SSE will continue to work with its customer forums - set up to ensure the company is listening to customers' ideas and opinions - in developing further improvements in the way it does business in future.

Further details on how SSE is meeting Ofgem's Standards of Conduct can be found within the 'Treating Customers Fairly' statement.

The Statement will be available on SSE's news and views page at sse.com from 27th August and retail brand websites from 28th August.

- Ends -

Notes to editors:
SSE supplies energy to around 9.46 million energy and home service customers through its retail brands Southern Electric, SWALEC, Scottish Hydro, Airtricity and Atlantic in Great Britain and Ireland.

distributed by
share with twitter share with LinkedIn share with facebook
share via e-mail
0
Latest news on SCOTTISH AND SOUTHERN ENER
06/21 CENTRICA : UK considering how to tackle household energy prices
06/21 Sweden's Vattenfall follows Engie into UK home energy market
06/20 CENTRICA : Britain's reliance on imported gas to jump as giant storage site axed
06/20DJUK Energy Regulator Plans to Cut Payments to Embedded Generators
06/19 Britain's SSE considers venturing overseas in offshore wind
06/16 SCOTTISH AND SOUTHERN ENERGY : SSE Plc - SSEN amongst DNOs to support move to sm..
06/14 SCOTTISH AND SOUTHERN ENERGY : Transaction in Own Shares
06/08 FTSE retreats to three-week low as Britons vote
05/26 SSE : Final Dividend Timetable
05/18 CENTRICA : British power utilities Centrica, SSE add to gains on Tory manifesto ..
More news
Sector news : Electric Utilities - NEC
06/21DJSOUTHERN : Mississippi Regulators Seek to End Southern Co. 'Clean-Coal' Plant --..
06/21DJSOUTHERN : Mississippi Regulators Seek to End Southern Co. 'Clean-Coal' Plant
06/21 Sweden's Vattenfall follows Engie into UK home energy market
06/20DJAGL ENERGY : Appoints Director Graeme Hunt as Next Chairman
06/20DJUK Energy Regulator Plans to Cut Payments to Embedded Generators
More sector news : Electric Utilities - NEC
News from SeekingAlpha
2016 SSE Plc (SSEZY) Investor Presentation - Slideshow
2016 Atlantica Yield Is Top Utility Dog For Gains Per Broker September Ratings
2016 PALO ALTO NETWORKS : Whither Now?
2016 WESTERN DIGITAL : As Low As It Gets?
2016 Is Ericsson A Long-Term Play?
Advertisement
Financials ( GBP)
Sales 2018 30 831 M
EBIT 2018 1 717 M
Net income 2018 1 119 M
Debt 2018 9 014 M
Yield 2018 6,29%
P/E ratio 2018 13,90
P/E ratio 2019 12,98
EV / Sales 2018 0,78x
EV / Sales 2019 0,79x
Capitalization 15 059 M
More Financials
Chart SCOTTISH AND SOUTHERN ENER
Duration : Period :
Scottish and Southern Ener Technical Analysis Chart | SSE | GB0007908733 | 4-Traders
Full-screen chart
Technical analysis trends SCOTTISH AND SOUT...
Short TermMid-TermLong Term
TrendsNeutralNeutralNeutral
Technical analysis
Income Statement Evolution
More Financials
Consensus
Sell
Buy
Mean consensus OUTPERFORM
Number of Analysts 19
Average target price 15,6  GBP
Spread / Average Target 4,3%
Consensus details
EPS Revisions
More Estimates Revisions
Managers
NameTitle
Alistair Phillips-Davies Chief Executive Officer & Executive Director
Richard D. Gillingwater Chairman
Gregor Alexander Executive Director & Finance Director
Katie Bickerstaffe Independent Non-Executive Director
Jeremy J. Beeton Independent Non-Executive Director
More about the company
Sector and Competitors
1st jan.Capitalization (M$)
SCOTTISH AND SOUTHERN ..-3.67%19 125
DUKE ENERGY CORP11.16%60 386
SOUTHERN CO4.09%50 139
IBERDROLA14.36%49 668
DOMINION ENERGY INC3.36%49 646
AMERICAN ELECTRIC POWE..14.99%35 300
More Results