Dear Customers,

TELEKOM MALAYSIA will be carrying out scheduled systems maintenance to ensure continued efficiency of our services as planned below:

​ ​Start Date ​End Date

​Streamyx & Telephone

​08:00 PM, 04 July 2014 (Friday)

​07:00 AM, 05 July 2014 (Saturday)

​02:00 PM, 05 July 2014 (Saturday)

​07:00 AM, 06 July 2014 (Sunday)

​UniFi

​11:00 PM, 05 July 2014 (Saturday)

​06:00 AM, 06 July 2014 (Sunday)

During this time, the following services will not be available (Other TM services will not be affected):

​Streamyx & Telephone

  • ​Subscription to new services
  • Processing of new service subscription applications and service upgrade requests
  • Bill viewing and bill payment
  • Processing of complaints and fault reporting
  • Service reconnection due to non-payment for Streamyx and telephone.

​UniFi

  • ​Subscription to new packages and services
  • Processing of new service subscription applications and service upgrade requests

Please ensure that any transactions or requests related to the affected services are done before the maintenance period to avoid any interruption.

Should you have any inquiries, please get in touch with us here

We sincerely apologize for any inconvenience caused and thank you for your patience.

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PENYELENGGARAAN SISTEM BERJADUAL

Pelanggan Yang Dihargai,

TELEKOM MALAYSIA akan menjalankan aktiviti penyelengaraan berkala sistem dalam usaha berterusan untuk meningkatkan taraf perkhidmatan kami seperti dibawah:

​ ​Mula Tamat

​Streamyx & Telephone

​08:00 MLM, 04 July 2014 (Jumaat)

​07:00 PG, 05 July 2014 (Sabtu)

​02:00 MLM, 05 July 2014 (Sabtu)

​07:00 PG, 06 July 2014 (Ahad)

​UniFi

​11:00 MLM, 05 July 2014 (Sabtu)

​06:00 PG, 06 July 2014 (Ahad)

Berikutan dengan itu, perkhidmatan-perkhidmatan berikut akan mengalami gangguan sementara (lain-lain perkhidmatan TM tidak terjejas).

​Streamyx & Telephone

  • ​Langganan kepada perkhidmatan baru
  • Pemprosesan permohonan baru dan permohonan menaiktaraf perkhidmatan
  • Tatapan dan bayaran bil
  • Pemprosesan aduan dan laporan kerosakan perkhidmatan
  • Penyambungan semula perkhidmatan disebabkan kelewatan bayaran bagi perkhidmatan  Streamyx dan telefon

​UniFi

  • ​Tempahan Pakej Baru
  • Pemprosesan permohonan baru dan permohonan menaiktaraf perkhidmatan

Anda dinasihatkan untuk membuat transaksi berkaitan perkhidmatan di atas sebelum tempoh penyelengaraan untuk mengelakkan sebarang kesulitan.

Untuk maklumat lanjut, sila hubungi kami di sini

Kami memohon maaf di atas sebarang kesulitan.

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