RANCHO CORDOVA, Calif., Oct. 12, 2017 /PRNewswire/ -- Allstate is committed to helping residents begin the rebuilding process following the California wildfires. Claims personnel are on the ground in the affected areas to help customers begin the claims process.

Allstate customers whose homes or automobiles have been damaged or destroyed by these wildfires, or who were ordered by civil authorities to leave their homes, can file a claim using one of the following methods:


    --  Visit Allstate claim personnel onsite at the following location(s):






        --  Insurance VillageRecreation and Parks 2060 West College Avenue,
            Santa Rosa, CA 95401Hours of OperationMon-Fri: 8 A.M. - 6 P.M.Sat
            and Sun: 8 A.M. - 5 P.M.
    --  Call or visit a local Allstate agent
    --  Call Allstate at 1-800-54-STORM (1-800-547-8676)
    --  Report a claim online or file your auto claim using QuickFoto Claim

Remember, personal safety comes first. When it's safe to do so, consider the following tips when returning to homes in fire-affected areas:


    --  Make temporary repairs. Check your policy to see if it provides
        reimbursement for temporary repairs that are needed as a result of the
        fire to prevent further loss. Keep an accurate, detailed record of
        temporary repair costs to submit to your adjuster for possible
        reimbursement.
    --  Review your homeowners' policy for additional living expense coverage.
        Customers who were ordered by civil authorities to leave their homes may
        be eligible for Additional Living Expenses (ALE). Check your homeowner
        policy or contact your local agent or adjuster to see what coverage your
        policy provides.
    --  Review your automobile policy. Talk to your agent to determine whether
        or not your auto insurance policy provides coverage if your vehicle is
        damaged by fire.

If evacuations may soon be a possibility in your area, be aware of information provided by local authorities and law enforcement on when to evacuate and when it is safe to return home. Allstate and the Insurance Institute on Building and Home Safety (IBHS) have ways for people to make sure they're ready to evacuate when a wildfire threatens.

Before leaving home...


    --  Gather important documents such as insurance policies, birth
        certificates and identification.
    --  If it's safe to do so, conduct a home inventory of your property. You
        can even use Allstate's free Digital Locker app to help keep track of
        belongings, model numbers and stores where items were purchased.
    --  Contact your local agent to review your policy. Determine whether your
        policy provides for additional living expenses if you've been evacuated
        from your home under orders of local civil authorities.
    --  Prepare an emergency supply kit including a supply of water,
        non-perishable food, radio and batteries, flashlight and a first-aid
        kit.

If leaving home...


    --  Develop an evacuation plan that includes at least two exit routes from
        the neighborhood. Choose a route away from fire hazards and watch for
        changes in the speed and direction of fire and smoke.
    --  Be aware of information provided by local authorities and law
        enforcement on when to evacuate and when it is safe to return home.
    --  Close windows, vents, doors, Venetian blinds or non-combustible window
        coverings and heavy drapes.
    --  Notify neighbors, family and friends of your intended destination, and
        exchange contact information.

About Allstate

The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer, protecting approximately 16 million households from life's uncertainties through auto, home, life and other insurance offered through its Allstate, Esurance, Encompass and Answer Financial brand names. Allstate is widely known through the slogan "You're In Good Hands With Allstate(®)." Allstate agencies are in virtually every local community in America.

SOURCE Allstate Insurance Company