Log in
Forgot password ?
Become a member for free
Sign up
Sign up
Dynamic quotes 

4-Traders Homepage  >  Equities  >  Nasdaq  >  TripAdvisor    TRIP

Mes dernières consult.
Most popular
News SummaryMost relevantAll newsSector newsTweets

Tripadvisor : Official TripAdvisor Statement Concerning New Traveler Notification

share with twitter share with LinkedIn share with facebook
share via e-mail
11/10/2017 | 08:09pm CET

NEEDHAM, Mass., Nov. 10, 2017

The following is the official statement from TripAdvisor concerning our latest processes enhancements and new health, safety and discrimination notifications:

TripAdvisor's site includes more than 570 million reviews and opinions from global travelers who write about their experiences at hotels, with airlines, restaurants and local attractions. Like any other content business, we work to adhere to publishing guidelines that are in place to ensure the accuracy and integrity of those reviews.

TripAdvisor has always maintained - since our founding - a strict separation between our commerce and content businesses. Despite assertions and statements made by a recent USA Today/Journal Sentinel article, there is no tie between commercial relationships with our partners and how our content guidelines are applied to reviews or forum posts published on the site.

We apologize to the sexual assault victim reported on in the article, who had her forum post removed seven years ago on TripAdvisor. At the time, we had a policy whereby we judged content to be in breach of our guidelines if it did not adhere to family-friendly language. A few years ago, we updated that policy to allow more descriptive reviews and content about first-hand accounts of serious incidents like rape or assault. Even at that time, we recognized that our previous guidelines went too far in preventing information like this from being shared.

When we were made aware recently that this post had been removed under our previous guidelines, we republished it in line with our current policy.

We are horrified that this victim experienced this assault on her vacation in Mexico, and believe that other travelers should be aware of this incident.

As a company that pioneered the collection and hosting of travel-related user generated content, TripAdvisor has evolved its policies over the years and will continue to do so. Our policy regarding family-friendly language and topics was changed a while ago, which has enabled thousands of first-hand accounts of serious incidents, including incidents of rape, sexual assault, robbery and theft, to be published on our platform - whether in reviews or in our travel forums.

One of our posting guidelines also requires that reviews focus solely on a traveler's first-hand experience. We believe that first-hand experiences should be posted to our site as a means to communicate to other consumers looking for information on where they should travel. Recently, a number of news articles have mentioned other cases of travelers whose reviews had been rejected. Those reviews did not meet our guidelines because they included one or more examples of second-hand information.

In those instances, we encouraged the reviewers to resubmit their content to meet our guidelines, which typically involved the removal of just a sentence or two from their original reviews. Some of these posters have resubmitted their content, which was subsequently published. However, given that a review can only be submitted to TripAdvisor within one year of the experience, some of those older reviews could not be resubmitted (although we would welcome forum posts detailing these types of first-hand traveler experiences at any time).

At TripAdvisor, we are always looking for ways that we can improve our site and better inform travelers, and in fact, we have implemented three new processes:

  1. We introduced a new notification we can add to individual TripAdvisor listings when there are news reports about health, safety or discrimination issues concerning a business. TripAdvisor will evaluate whether to place this notification on a business listing when we become aware of media reports regarding a notable health, safety or discrimination issue at a property listed on our site where that issue may not be apparent in TripAdvisor reviews or forum content.
  2. We are improving the guidance we provide to our travel forum users to ensure our posting guidelines are correctly applied. It's important to note that we also have a process where all forum posts that are removed by the forum community are then manually reviewed by the internal TripAdvisor content moderation team and can be reinstated if they are found to meet guidelines. Note that forum moderation is handled separately to review moderation - none of our volunteer forum moderators have the ability to reject or remove reviews.
  3. As mentioned above, because some reviews that are submitted to TripAdvisor include second-hand information, we have amended the communications we send to users whose reviews are rejected for this reason. These communications have previously caused some confusion due to their lack of specificity, so we've made changes in order to make them more user-friendly. Our new emails will clearly identify the phrase or sentences that don't meet the policy, inviting the reviewer to revise and resubmit their review. This should help ensure that more travelers are able to share their experiences on our site.

As we've done since our founding over 17 years ago, we will continue to work to improve and evolve our moderation and publishing guidelines as we strive to provide the most accurate information in the travel industry available online.

Media contact: [email protected]

TripAdvisor Inc. published this content on 10 November 2017 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 10 November 2017 19:08:06 UTC.

share with twitter share with LinkedIn share with facebook
share via e-mail
Latest news on TRIPADVISOR
01/10 TRIPADVISOR : to Audiocast Fourth Quarter 2017 Conference Call on February 15, 2..
01/09 TRIPADVISOR : Announces Travelers' Choice Destinations On The Rise Awards Reveal..
01/02 VALERO ENERGY : Tripadvisor (TRIP) Holding Boosted by Pitcairn Company; Valero E..
2017 TRIPADVISOR : Attractions Partners With The Band 98° To Gift NYC Tour-Goers A Su..
2017 TRIPADVISOR INC : Free Post Earnings Research Report: TripAdvisor’s Revenue Grew..
2017 TRIPADVISOR : and ReviewPush Announce Licensing Partnership for Restaurant Revie..
2017 Tax-loss selling to pressure 2017's losers in December
2017 TRIPADVISOR, INC. (NASDAQ : TRIP) Files An 8-K Departure of Directors or Certain..
2017 TRIPADVISOR, INC. : Change in Directors or Principal Officers, Financial Stateme..
2017 TRIPADVISOR : UBS Reconfirms Its Neutral Rating on TripAdvisor Shares Today
More news
News from SeekingAlpha
01/16 TRIPADVISOR : Why Would You Buy This?
01/08 PRO WEEKLY DIGEST : Focusing On Companies Positioned To Benefit From Industry Co..
01/06 Marketplace Authors' Top Picks For 2018
01/04 Nick's Picks 2018
01/03 NICK'S PICKS 2017 REVIEW : Beating The Market Once Again
Financials ($)
Sales 2017 1 544 M
EBIT 2017 233 M
Net income 2017 64,6 M
Finance 2017 510 M
Yield 2017 -
P/E ratio 2017 77,62
P/E ratio 2018 85,13
EV / Sales 2017 2,87x
EV / Sales 2018 2,65x
Capitalization 4 947 M
Duration : Period :
TripAdvisor Technical Analysis Chart | TRIP | US8969452015 | 4-Traders
Technical analysis trends TRIPADVISOR
Short TermMid-TermLong Term
Income Statement Evolution
Mean consensus HOLD
Number of Analysts 24
Average target price 33,9 $
Spread / Average Target -4,7%
EPS Revisions
Stephen Kaufer President, Chief Executive Officer & Director
Gregory B. Maffei Chairman
Ernst J. Teunissen Chief Financial Officer, Treasurer & Senior VP
Robert S. Wiesenthal Independent Director
Sukhinder Kaur Singh Cassidy Independent Director
Sector and Competitors
1st jan.Capitalization (M$)
PRICELINE.COM12.21%94 523
EXPEDIA INC5.94%19 350