UnitedHealth Group Inc. : UnitedHealthcare, The Villages to Enhance Health and Clinical Services at America's Largest Retirement Community
02/20/2013| 08:05am US/Eastern
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Innovative relationship will combine strengths of both
organizations to enhance health and well-being for thousands of area
residents
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Villagers and other beneficiaries in Central Florida to have access
to primary care at patient-centered medical homes as well as
personalized support at UnitedHealthcare MedicareStores
The largest company dedicated to meeting the health and well-being needs
of Medicare beneficiaries and the largest retirement community in the
country have formed an exclusive relationship designed to create
additional health benefit options and facilitate coordinated,
comprehensive care at a new patient-centered health system for Medicare
consumers.
Under an agreement between UnitedHealthcare and The Villages Health,
people who reside at The Villages and other nearby communities and who
are enrolled in a Medicare Advantage plan offered by UnitedHealthcare or
its affiliate Preferred Care Partners will have exclusive access to care
at a network of primary care clinics in development at The Villages.
UnitedHealthcare and Preferred Care will be the only Medicare Advantage
plans that will be accepted at The Villages Health clinics.
With the goal of creating a health system with primary care at its core,
The Villages Health will provide modern, patient-centric, coordinated
care in a convenient neighborhood setting for the older adults who live
in The Villages and others who live in surrounding communities. The
Villages Health collaboration with UnitedHealthcare is designed to
improve the continuity, quality and coordination of primary care for
patients.
"Our growing health care system will allow us to offer the kind of
quality, patient-centered care that will keep Villagers healthy. When
our system is finished, that care will be just a golf-car-ride away for
all Villagers," said Gary Morse, CEO, The Villages. "We have the right
partner in UnitedHealthcare to help us as we build this system, and we
look forward to creating not just America's Happiest Hometown but also
America's Healthiest Hometown."
UnitedHealthcare, under a separate agreement with The Villages, intends
to expand its portfolio of Medicare plan options and enhance its
customer service at UnitedHealthcare MedicareStores throughout The
Villages community.
The Villages is an active retirement community that redefines retirement
living by offering the best in homes, lifestyle and amenities for its
residents. It is home to people from all 50 states as well as 14
countries and is the fastest-growing planned community in the United
States, spanning three counties in Central Florida and with a population
approaching 100,000.
Serving nearly one in five Medicare beneficiaries, UnitedHealthcare is
the largest provider of Medicare Advantage, Medicare supplement and Part
D prescription drug plans.
The Villages Health: An Innovative
Patient-Centered Health System
The Villages is embarking
on a long-term commitment to create The Villages Health, a
physician-led, patient-centered, holistic medical home for Villages
residents. The company opened its first Villages Health Care Center in
late 2012, with six additional primary care centers and a specialty
clinic in development. Each health care center will be staffed with
eight primary care physicians and a supporting care team. The model aims
to encourage long-term relationships between Villagers and their
physicians.
All Villages Health physicians will be board-certified primary care
physicians eligible for academic appointments at the University of South
Florida's (USF) Morsani College of Medicine. The Villages' partnership
with USF Health, a world-class research university, brings modern
science, health resources and ongoing learning opportunities to
Villagers as well as Villages health care providers. USF Health will
also be responsible for providing coordinated and integrated specialty
care at The Villages Health.
An electronic medical record system will help physicians coordinate
patients' care received at the health care centers and The Villages
Regional Hospital, avoiding duplication of tests and procedures and
enabling Villages physicians to work together more effectively to
improve health outcomes. The expected result is better management of
Villagers' health and medical care and better control of patient
out-of-pocket costs.
"While the health system we're building is unique in many ways, what
sets it apart is the bold decision to dramatically strengthen the
primary care component of the system, which is seen in the limited size
of patient panels for primary care doctors," said Elliot Sussman, M.D.,
MBA, chair of The Villages Health and former chair of the Association of
American Medical Colleges. "There are many ideas to solve the health
care crisis in the United States. We believe that success will occur
only if we rewrite the book on primary care, and we're excited about the
progress we're making toward that goal at The Villages."
"As The Villages Health develops this innovative model of comprehensive,
community-based care, we look forward to applying our expertise in
designing benefits that are popular with consumers, as well as our
diverse capabilities in data and analytics, wellness, prevention and
member engagement," said Reed Tuckson, M.D., chief of medical affairs,
UnitedHealth Group. "Taken together, we believe our relationship with
The Villages has the potential to make a meaningful impact on health
outcomes for thousands of people by facilitating the delivery of
high-quality, cost-effective care."
In addition to UnitedHealthcare Medicare Advantage members, Villagers
and others in surrounding communities enrolled in Original Medicare
and/or Medicare supplement plans will have access to care at The
Villages Health.
Residents and physicians interested in learning more about The Villages
Health are encouraged to visit www.TheVillagesHealth.com
for more information.
MedicareStores Will Offer Villagers Convenient
Access to High-Quality Medicare Products and Other Personalized Support
Villagers
and others in surrounding communities will have more opportunities to
learn about UnitedHealthcare's full portfolio of Medicare plans at new
UnitedHealthcare MedicareStores to be located throughout the community.
"With more than three decades of experience providing Medicare plans,
we're confident we have the expertise necessary to provide a
leading-edge health care coverage and service experience for Medicare
beneficiaries who call The Villages their home," said Jack Larsen, CEO,
UnitedHealthcare Medicare & Retirement. "We look forward to helping
Villagers find the Medicare coverage that will give them the peace of
mind necessary to fully enjoy their retirement."
The UnitedHealthcare MedicareStores will provide a convenient option for
Villagers and others who have questions about their Medicare coverage,
including the 4,000 new Medicare-eligible residents who are expected to
move to The Villages this year. People who visit the stores can receive
personalized, one-on-one support, whether they are looking to learn more
about how Medicare works or are interested in enrolling in a plan.
While all Villagers can visit the stores for one-stop access to
educational resources and enrollment support, they're expected to be
especially beneficial for the nearly 3,700 Villagers who will turn 65
and become eligible for Medicare in 2013. These Villagers are among the
baby boomers who are reaching Medicare eligibility at a rate of 10,000
per day for the next decade. At the store, licensed agents can help them
understand their options during their Initial Enrollment Period, which
is the seven-month enrollment window for people who are becoming newly
eligible for Medicare.*
Store personnel can help people enrolled in UnitedHealthcare Medicare
plans with a variety of needs, including locating preferred and
in-network pharmacies where they can save money on their prescription
drugs and connecting members with customer service representatives who
can answer questions about their coverage.
UnitedHealthcare will use the stores as a community meeting space for
educational and enrollment presentations throughout the year. Sessions
on a variety of health and wellness topics, such as managing
prescription drug costs, living with diabetes and hearing health, are
planned.
More information about UnitedHealthcare's portfolio of Medicare plans is
available at www.UHCMedicarePlans.com.
More information about The Villages is available at www.TheVillages.com.
About The Villages
The Villages
is the nation's leading active retirement community. Located in central
Florida, west of Orlando, America's "Friendliest Hometown" has more than
93,000 residents, a population that's expected to increase by 5,000 in
2013. Villagers enjoy 540 holes of golf (by far, the largest golf
community in the world), more than 1,800 resident clubs and a whole
array of other amenities at recreation centers located throughout the
community. Add in shopping, dining, medical and professional services,
and residents of The Villages have everything they need to live life to
the fullest just a golf-car-ride away in a beautifully designed and
gated community.
About UnitedHealthcare
UnitedHealthcare
is dedicated to helping people nationwide live healthier lives by
simplifying the health care experience, meeting consumer health and
wellness needs, and sustaining trusted relationships with care
providers. The company offers the full spectrum of health benefit
programs for individuals, employers and Medicare and Medicaid
beneficiaries, and contracts directly with 780,000 physicians and other
care professionals and 5,900 hospitals and other care facilities
nationwide. UnitedHealthcare serves more than 40 million people and is
one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified
Fortune 50 health and well-being company.
The family of UnitedHealthcare® Medicare Solutions plans are
insured or covered by UnitedHealthcare Insurance Company or one of its
affiliates, a Medicare Advantage organization with a Medicare contract
and a Medicare-approved Part D sponsor. Other Providers are available in
our network.
*A sales person will be present with information and applications. For
accommodation of persons with special needs at sales meetings call (877)
596-3258, TTY 711.
Click
here to subscribe to Mobile Alerts for UnitedHealth Group.
UnitedHealthcare
Sarah Bearce, 952-931-4732
Sarah_Bearce@uhc.com
or
The
Villages
Elliot Sussman, M.D., 352-753-6220
or
Gary
Lester, 352-753-6220
doris.pardo@thevillages.com
© Business Wire 2013
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