VOCERA COMMUNICATIONS, INC. 
By During the webinar titled, "Improving Patient Experience at The University of Chicago Medicine, Real-Time, Nurse Leader Rounding with Vocera Care Experience," Debra Albert, RN, MSN, MBA, NEA-BC, senior vice president, patient care services and chief nursing officer at UCM, and Susan Murphy, RN, BSN, MS, director for patient engagement at UCM, will present a case study on the benefits of integrating technology with real-time nurse leader rounding and the impact it can have on patient experience and outcomes. The complimentary webinar will be moderated by Steve Jackson, chief strategy officer at Vocera.
"Nurse leader rounding is proven to positively impact patient experience and quality of care," said Steve Jackson, chief strategy officer at Vocera. "When care rounds are combined with other best practices, such as post-discharge follow-up calls, increases in patient satisfaction and safety outcomes are even more significant. Vocera is pleased to partner with The University of Chicago Medicine to share these and related strategies for elevating patient-centered care."
The University of Chicago Medicine recently selected the Vocera Care Experience solution, including the Care Rounds, Care Calls and Good to Go® Patient Discharge communication modules to improve patient experience at their hospital. Since hardwiring the practice of nurse leader rounding with the Vocera Care Experience into the hospital's workflow, UCM has seen a rapid increase in patient satisfaction.
"The Vocera Care Rounds tool facilitates the rounding practice using automated notifications to address patient needs and requests quickly. The solution also provides transparency into workflows, allowing us to identify gaps in communication, capture best practices and spotlight high performance in real-time," said Debra Albert, RN, MSN, MBA, NEA-BC, senior vice president, patient care services and chief nursing officer at The University of Chicago Medicine.
During the webinar, Albert will detail the hospital's journey to grow market share, create competitive differentiation, and build loyalty with patients and their families. Murphy will join Albert to discuss how to identify proven solutions, such as care rounds, and how to successfully implement technologies into workflows to improve the patient and family experience.
Learning objectives for the webinar include how to:
Unify quality, safety and experience strategies for greater success
Capture the voice of patients and families as improvement partners
Measure and manage patient experience in real-time
Obtain leadership support, accountability and "buy in"
Automate the ability to spotlight high performing staff members
For more information about this complimentary webinar, or to register for this event, please visit the registration page.
About The University of Chicago
The University of Chicago Medicine has been at the forefront of medical care since 1927. Located in historic Hyde Park on the South Side of Chicago, the medical campus has 577 licensed beds and includes the new Center for Care and Discovery, Comer Children's Hospital, Bernard A. Mitchell Hospital for adult inpatient care and the Duchossois Center for Advanced Medicine. The University of Chicago Medicine has more than 800 faculty physicians and physician offices across Chicagoland and Northwest Indiana. In fiscal year 2013, it had more than 26,000 discharges, 421,000 outpatient visits and $1.3 billion in net patient care revenues.
About Vocera
Vocera empowers integrated, intelligent communication for mission-critical mobile environments in healthcare, hospitality, energy, retail, education and more. One of the fastest growing mobile technology companies, Vocera is widely recognized for developing smarter ways to communicate that improve patient and customer satisfaction. Exclusively endorsed by the American Hospital Association, Vocera® Voice Communication, Secure Messaging, and Care Experience solutions are installed in more than 1,000 organizations worldwide. Vocera is headquartered in San Jose, Calif., with offices in Tennessee, Canada, and the United Kingdom. For more information, visit www.vocera.com and @VoceraCom on Twitter.
The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.
Contacts:
Pam Goncalves
Vocera
408.882.5763
pgoncalves@vocera.com
Claire Baki
MSLGROUP
415.512.0770
Vocera@schwartzmsl.com
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