Microsoft PowerPoint - Consumer and Business 160324 Final


Westpac Banking Corporation

ABN 33 007 457 141


WESTPAC CONSUMER BANK AND BUSINESS BANK UPDATE


24 March 2016


All metrics in this presentation relate to the Consumer Bank or Business Bank divisions of Westpac Banking Corporation unless otherwise stated. Financial data is in A$ and as at 30 September 2015 unless otherwise stated. A webcast of this presentation including a question and answer session will be available on our website at www.westpac.com.au/investorcentre (commencing 9.30am)


Our five strategic priorities


The Service Revolution


Performance Discipline Service Leadership Digital Transformation Targeted Growth Workforce Revolution



Strategic Priorities

Region's Best Performing Bank

One of the World's Great Service Companies


21st Century Bank


Building new Growth Highways


Talent Factory



Measures

ROE

above 15%

+1m customers (2015-2017)

Increased products per customer


Expense to income ratio below 40% in

next 3 years


Stronger growth in wealth, SME and Asia


Leading employee engagement


  1. | Consumer Bank and Business Bank Update I 24 March 2016


    New structure drives accountability & clarity



    Consumer Bank

    George Frazis

    Business Bank

    David Lindberg

    Institutional Bank

    Lyn Cobley

    BT Financial Group

    Brad Cooper

    New Zealand

    David McLean


    • Unique portfolio of brands

    • Consistent performance metrics

    • Clear accountability for the end-to-end customer experience


  2. | Consumer Bank and Business Bank Update I 24 March 2016


CONSUMER BANK

George Frazis Chief Executive

Westpac Banking Corporation issued this content on 24 March 2016 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 24 March 2016 05:37:38 UTC

Original Document: http://ir.iguana2.com/westpac/news-item?S=WBC&E=ASX&N=914263