Wipro wins 10 year contract from Manipal Health Enterprises
to implement Hospital Information System [HIS]
Hospital Information System (HIS) to improve
operational efficiency and enhance business processes
Wipro Infotech, the India and Middle East IT Business unit
of Wipro Ltd and a leading provider of IT and business
transformation services today announced that it has won a
10-year contract from Manipal Health Enterprises Private
Limited (MHEPL). As a result of this strategic partnership,
Wipro will implement its latest Hospital Information System
Solution &data migration services across Manipal Group
Hospitals.
The proposed HIS application is patient-centric. It will
provide immediate access to clinical, administrative and
billing data required for the efficient functioning of a
hospital. It will ensure high levels of automation, better
availability of information; reduction in patient's
waiting time and better utilization of revenues.
Wipro's engagement with Manipal Hospitals spans across
a gamut of services encompassing integration of HIS with
third party software, interfacing with lab equipments and
providing infrastructure support services on HIS Platform.
Manipal Hospitals has been providing high quality
healthcare services to patients for over five decades. The
Manipal Health Enterprises' Network of Hospitals
manages around 4,900 beds through15 hospitals, spread over
11 locations across 5 States in India. The network of
hospitals covers all levels of delivery from primary to
quaternary care. It has, over the years, built a
significant committed clinical and healthcare skill pool of
over 1,500 doctors and 5,500 nurses, paramedics and support
staff, dedicated to its core values of "clinical
excellence, patient centric services and ethical
practices" and thereby delivering the highest
standards of healthcare to its patients. MHE's hospital
network annually services around 2 million patients in
India and overseas.
Speaking on the occasion Mr. Anand Sankaran, Sr Vice
President and Business Head - India and Middle East and
Global Business Head - Infrastructure and Services, Wipro
said,"We are delighted to be chosen as Manipal
Hospitals' partner in this business transformation
program which will enable drive superior customer
experience and greater operational efficiencies. Healthcare
is a focus vertical for Wipro worldwide, and we have over
120 satisfied customers successfully leveraging our
Hospital Information Solution (HIS) across India, Middle
East and Asia Pacific. With Wipro's in-depth expertise
and rich experience of implementation in hospitals, both in
the private and government sector, we are confident of
delivering an efficient and cost effective solution to
Manipal Hospital."
Speaking on the occasion, Mr Rajen Padukone, CEO, Manipal
Health Enterprises said, "Given our plans for
Hospital network and business expansion in the near future,
it is essential that we complement this with a robust
hospital information system that will help in taking us to
the next level of our growth trajectory. We believe that
our strategic partnership with Wipro in this area will
significantly improve efficiencies in providing quality
service to our patients across our network."
As an area of medical informatics the aim of an HIS is to
achieve the best possible support of patient care and
outcome and administration by presenting data where needed
and acquiring data when generated with networked electronic
data processing. In this regard Dr Nagendra Swamy,
President & Chairman, Quality Council at MHE, said
"The HIS implementation initiative will help
Manipal Hospitals in improving Quality of Service Delivery
by the way of process standardization and automation,
improving Patient Satisfaction by reducing waiting time &
hence improving overall efficiency of Hospital Operations.
Quality is an integral aspect with regards to achieving
service delivery standards and going forward we would like
to have the benefit of the analytics that can be mined from
the HIS and develop into actionable strategies. One of the
benefits of having a state of the art HIS is improved
monitoring of drug usage and study of effectiveness. This
leads to the reduction of adverse drug interactions and
thus addresses a major patient safety parameter"
Some of the advantages of having a unified HIS are aspects
like easy access to patient data to generate varied
records, including classification based on demographic,
gender, age, and so on. It helps as a decision support
system for the hospital authorities for developing
comprehensive health care policies and also to view a broad
picture of hospital growth. HIS also helps in enhances
information integrity, reduces transcription errors, and
reduces duplication of information entries. Mr. Nandkishor
Dhomne, Chief Information Officer (CIO) of Manipal Health
Enterprises, who is at the forefront of implementation of
this initiative said "As a part of our digital
hospital roadmap, we are glad to partner with Wipro for
this strategic initiative of implementing a common HIS
solution across Manipal Hospitals & integrating the same
with all our back office systems. I am sure that this will
help us in providing a completely integrated technology
platform to all our group hospitals which will in turn help
us in process standardization & automation, making data
available at the point of care, reduce waiting time, real
time dashboards for faster decision making by all stake
holders and improve overall efficiency of our hospitals by
using state of the art technology solutions"
About Wipro Infotech
Wipro Infotech, a division of the US $7 billion Wipro
Limited, provides enterprise customers with high value
Information Technology Products, Software Services,
Solutions and Consulting Services in India and the Middle
East. Headquartered at Bangalore, Wipro Infotech serves
customers in India through a network of 22 offices and 170
service locations across the country. It also has regional
offices across the Middle East serving the region.
About Wipro Ltd
Wipro Limited provides comprehensive IT solutions and
services, including systems integration, information
systems outsourcing, IT enabled services, package
implementation, software application development and
maintenance, and research and development services to
corporations globally. Wipro Limited is the first PCMM
Level 5 and SEI CMM Level 5 certified IT Services Company
globally. In the Indian market, Wipro is a leader in
providing IT solutions and services for the corporate
segment in India offering system integration, network
integration, software solutions and IT services. In the
Asia Pacific and Middle East markets, Wipro provides IT
solutions and services for global corporations. Wipro also
has profitable presence in niche market segments of
consumer products and lighting. Wipro's ADSs are listed
on the New York Stock Exchange, and its equity shares are
listed in India on the Stock Exchange - Mumbai, and the
National Stock Exchange. For more information, please visit
our website at www.wipro.com
Contacts:
India:
Purnima Burman
Wipro Infotech
+91- 9900512025
purnima.burman@wipro.com
Agency:
Arundathi Ramanan
IPAN Hill and Knowlton
+91- 9844522612
aramanan@ipanhillandknowlton.com
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