DENVER - Xcel Energy is warning customers of an apparent
national scam targeting some Colorado utility customers,
which involves attempts to obtain Social Security numbers
and bank routing numbers.
The scam claims that President Barack Obama is providing
credits or applying payments to utility bills. Customers
are being told they can make a utility payment by using a
bank routing number that is supplied by the scam artists.
After the scammers obtain the victims' personal
information, customers are given a phony bank routing
number to pay their bills.
The scam is being spread via telephone, Twitter and
texting. Customers in some states also have reported
receiving fliers with similar information.
Customers should only use authorized methods and legitimate
banking information to pay their bills. Credit card numbers
and any personal information should not be provided to
suspicious callers.
Affected customers should call Xcel Energy customer
services at 1-800-895-4999 and report the incident to their
local police departments.
Xcel Energy is also advising that if a customer has given
credit card information over the phone to someone posing as
an Xcel Energy employee, the customer should call his or
her credit card company and follow the credit card
company's recommendations.