Free Webinar: The Future of Search and What It Means for Patient Experience
May 23, 2017 at 02:51 pm EDT
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As a health system, you may already employ a patient experience leader or a patient experience team whose sole purpose is to maintain the highest levels of patient care and service across your organization. But what about the patient's pre-visit experience before they arrive at your facility? When they are searching for care, or making their decision about which provider to choose? Are you paying attention to all of your system's digital touchpoints? The patient journey starts with search, and the future of search is taking us far beyond 10 blue links on a page. Every healthcare touchpoint - from the moment a patient comes through your doors, throughout their treatment and care - matters. Join Carrie Liken, Yext Head of Industry, Healthcare, for a webinar on Wednesday, May 31 at 2:00pm ET to hear about where search is going and what it means for the patient experience. In this webinar you will learn:
How to map map your organization's digital touchpoints
How to establish a consistent patient experience from the very first online interaction
How voice search and intelligent personal assistants are changing consumer behavior
Why structured data is changing the search landscape
Why a consolidated data approach will help your digital touchpoints and overall patient experience
Register for the webinar today.
Yext Inc. published this content on 23 May 2017 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 23 May 2017 18:50:28 UTC.
Original documenthttp://www.yext.com/blog/2017/05/webinar-future-search-patient-experience/
Public permalinkhttp://www.publicnow.com/view/9E68DC37F8A8D54A9042671C2237D4EFE4EFE3DA
Yext, Inc. is a provider of an answer platform. The Company is engaged in organizing businesses facts to deliver relevant, actionable answers to consumer questions throughout the digital ecosystem. Its platform lets businesses structure the facts about their brands in a database called the Knowledge Graph. Its platform is built to leverage the structured data stored in the Knowledge Graph to deliver a search experience on a business or organization's own Website, as well as across over 200 service and application providers, which it refers to as its Publisher Network, and includes Amazon Alexa, Apple Maps, Bing, Cortana, Facebook, Google, Google Assistant, Google Maps, Siri, and Yelp. The Company's platform offers various features, including Listings, Pages, and Search, along with its other features and capabilities. The Company also offers field user support, which includes one-on-one training, review of content based on brand guidelines, and other support services.
YEXT, INC. 
