Member access

4-Traders Homepage  >  News

News

Latest NewsCompaniesMarketsEconomy & ForexCommoditiesHot NewsMost Read NewsRecomm.Business LeadersVideosCalendar 

The Word of Mouth Marketing Association and Bazaarvoice Partner to Develop New Industry Standards for Authentic Content

04/12/2012 | 04:27pm US/Eastern

Industry leaders join forces to strengthen the integrity of social content

Bazaarvoice (NASDAQ: BV) and the Word of Mouth Marketing Association (WOMMA) today announced they are joining forces to develop new industry standards to strengthen the integrity of consumer-generated review content. Brands around the globe recognize that the authentic voice of consumers drives business - and consumers trust these opinions over other forms of content including advertisements and editorial reviews. The new standards ensure social content continues to benefit brands and consumers by remaining transparent and accurate.

Founded on the premise of "changing the world, one authentic conversation at a time," Bazaarvoice powers genuine and transparent conversations for their clients around the globe. A partnership with WOMMA - the standard bearer of word-of-mouth marketing - is a natural extension of that ongoing objective. Both parties share a central mission of creating an environment of trust between consumers and marketers. WOMMA's Ethics Code is a cornerstone of the principles that built Bazaarvoice. The new set of standards is slated for release later this year.

Illustrating their commitment to authenticity, Bazaarvoice announced the appointment of Jim Houlihan as director of Authenticity. Jim brings 17 years of experience in fraud prevention strategies, operations and investigations from leading companies like Home Shopping Network, Dell Financial Service and Citi prior to his role at Bazaarvoice. As director of Authenticity, Houlihan is responsible for driving policy, technology and processes ensuring content is unique, unaltered and transparent.

Comments on the News
  • "Bazaarvoice has been committed to authenticity since day one. We have a tremendous track record in educating the industry on the power of authentic reviews - taking on issues like editing consumer-generated content, which we have always been firmly opposed to. The partnership with WOMMA is an important next step in addressing the industry-wide challenges around authenticity and ensuring that consumers and brands continue to benefit from authentic consumer conversations about products and services." - Brett Hurt, CEO, Bazaarvoice.
  • "WOMMA has always been an advocate for practices and policies that promote an environment of trust between consumers and marketers. This partnership with Bazaarvoice not only creates an actionable tool to promote honesty and transparency, but also sends a clear message to consumers and brands that ratings and reviews will remain a powerful tool for informing consumer behavior." - Suzanne Fanning, president, WOMMA.
  • "Product reviews are some of the most valuable content online, and WOMMA and Bazaarvoice are taking a strong stand on behalf of the brands and consumers who use this content every day."- Jim Houlihan, director of Authenticity, Bazaarvoice.
About WOMMA

WOMMA, http://womma.org, is the leading trade association in the marketing and advertising industries that focuses on word of mouth, consumer-generated and social media platforms -- or marketing techniques that include buzz, viral, community, and influencer marketing, as well as brand blogging. The organization is committed to developing and maintaining appropriate ethical standards for marketers and advertisers engaging in such marketing practices, identifying meaningful measurement standards for such marketing practices, and defining "best practices" for the industry.

Founded in 2004, WOMMA members include marketers and brands that use word of mouth marketing to reinforce their core customers and to reach out to new consumers; agencies that deliver word of mouth services and technologies; researchers that track the word of mouth experience; and offline and online practitioners.

About Bazaarvoice

Bazaarvoice, a leading social software and data analytics company, brings the voice of customers to the center of business strategy for more than 700 global clients like Best Buy, Costco, Dell, Macy's, P&G, Panasonic, QVC, and USAA.

Bazaarvoice helps clients create social communities on their brand websites and Facebook pages where customers can engage in conversations. These conversations can be syndicated across Bazaarvoice's global network of client websites and mobile devices, which allows manufacturers to connect directly with customers. The social data derived from online word of mouth translates into actionable insights that improve marketing, sales, customer service, and product development. Headquartered in Austin, Texas, Bazaarvoice has offices in Amsterdam, London, Munich, Paris, Stockholm and Sydney.www.bazaarvoice.com, read the blog at www.bazaarvoice.com/blog.

distributed by
React to this article
Latest news
Date Title
23m ago Pacific Online books 48% rise in income
25m ago THE GAMES : The number: Weekend at a glance: How they stand: Goal of the weekend: Player of the weekend: Team of the weekend
25m ago PIRELLI & C : Hasselbaink warms to his task as Brewers find their fizz: Football League In focus: Dutch manager emerges unscathed from baptism of fire at League Two Burton, writes Jeremy Alexander
25m ago Even Wenger isn't invincible when it comes to the sack Sean Ingle
25m ago ARSENAL DAZED AND CONFUSED AGAIN BY RUTHLESS ROONEY : Arsenal 1 Giroud 90 Manchester United 2 Gibbs 56og, Rooney 85
25m ago RENEURON : One to watch Man with a radical plan to help stroke patients: Rupert Neate meets the boss of a biotech firm that wants to drill into brains and inject stem cells
32m ago IMRAN ABUSING PUBLIC FUNDS TO SOW CHAOS : Rashid
43m agoDJSwiss to Vote on Central Bank's Gold
43m ago WEIS MARKETS : $5,000 Grant From Weis Backs Farmland Education
43m ago NIKKI : Wedding: Hornig-Veach
Latest news
Advertisement
Hot News 
SNOOZEBOX : Providing Temporary Hotel For Premier Oil
FAIRFX : Taps John Pearson To Replace Co-Founder As Chairman (ALLISS)
MOL GLOBAL : ATTENTION MOL GLOBAL SHAREHOLDERS: Shareholder Rights Law Firm Johnson & Weaver, LLP Announces Investigation of MOL Global, Inc.
S&P 500 MOVERS : Gme, rost
FULLER SMITH & TURNER : Pub operator Fuller's first-half profit rises 8 pct
Most Read News
1d ago COMCAST : United States: Faulty Damages Model Leads To Partial Decertification
1d ago HORNBY : Half Yearly Report
1d ago DUKE ENERGY : OUCC urges denial of Duke infrastructure plan
1d ago MERCHANTS BANCSHARES : Announces Appointment of Chief Executive Officer of Merchants Bank
1d ago HERTZ GLOBAL : Appoints John P. Tague President And Chief Executive Officer
Most recommended articles
42m agoDJSwiss to Vote on Central Bank's Gold
1h ago WALL STREET STOCK EXCHANGE : Property, manufacturing woes help trim China's shadow banking
1h ago Higher fuel prices expected to put Indonesia auto sales on slower path
1h ago France's Socialist party chief says 'non' to 35-hour week review
1h agoDJEnergy IPO Boom Leaves Some Wary
Dynamic quotes  
ON
| OFF