The
Frontier, like rivals
The budget carriers have struggled, however, as big airlines created their own no-frills tickets to lure away the most cost-conscious travelers.
Frontier is switching to four fare classes, which it calls basic, economy, premium and business. Those in “basic” will still have to pay extra for things like bringing a carry-on bag, selecting a particular seat and changing or canceling a reservation.
But change fees will be eliminated for passengers in the other three groups, who will also be able to buy extras such as seat selection and bringing a carry-on bag in bundles instead of singly.
Frontier also said it is bringing back phone support for customers within 24 hours of their flight.
CEO
Frontier has not earned a full-year profit since 2019, and it has lost about
The company's shares fell 2% on Friday.
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