Let's face it, waiting in line is no fun.

That's why Geek Squad has made the experience of getting your tech products fixed more convenient and efficient.

Geek Squad has eliminated lines at the Precincts inside Best Buy stores by implementing a new reservation system. And a new Geek Squad mobile app (available at your favorite app store) will let you make appointments, track repairs, view service plans and more from wherever you are.

Making a reservation ensures that an Agent will be able to help you at the time and location that's most convenient for you. No more waiting around. You can go online to reserve time with an Agent, make a reservation with the mobile app or set up a time when you get to the store.

You'll receive a text message when it's time for your appointment, and an Agent will be ready to give you undivided attention during a 15-minute consultation.

No reservation? No problem. Just stop in to your local Precinct, and an Agent will tell you the expected wait time. You can browse the latest and greatest tech products, or leave and return later.

Geek Squad service on the go

Available for Android and iOS, the Geek Squad app puts the resources you need right at your fingertips, making it quick and easy to:

  • View service plans and 24/7 support coverages.
  • Connect with an Agent via phone or email.
  • Schedule Precinct reservations.
  • Track repair status of products in real-time.
  • Find a store.

You can download the Geek Squad Android App or iOS App now.

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Best Buy Co. Inc. issued this content on 2015-12-30 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 2015-12-30 21:16:01 UTC

Original Document: https://corporate.bestbuy.com/no-lines-new-app-geek-squad-makes-it-easier-to-get-help/