DUBLIN, CA--(Marketwired - May 5, 2015) - Callidus Software Inc. (
"The 2015 CRM Excellence Award winners are industry leaders in CRM products and services who have demonstrated a commitment to their customers and clients. All of the winners have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain customers," said Rich Tehrani, CEO, TMC.
The awards were chosen on the basis of the product or service's ability to help extend and expand the customer relationship to become all-encompassing, covering the entire enterprise and the entire customer lifecycle.
"This prestigious award underscores the importance of customer feedback within the Lead to Money process," said Giles House, SVP and chief marketing officer, CallidusCloud. "Customer experience is routinely sited as the top priority for CEOs, yet few are able to translate that into action. By aligning survey results with incentives, you can promote the customer experience agenda company-wide, improve satisfaction and drive more revenue."
Clicktools is the premier voice of the customer solution that enables the collection, and analysis of customer feedback throughout the buying cycle. As part of the Lead to Money suite, feedback can be used as a source of leads, drive coaching and development plans and be connected to incentives plans to improve customer experience, leading to higher retention and greater opportunities for cross-sell and upsell.
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About CallidusCloud
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