Eaton : Names Carol Saro Director of Customer Service for the Aerospace Group's Aftermarket Division

IRVINE, Calif. … Power management company Eaton has named Carol Saro director of customer service for the Aerospace Group's Aftermarket Division, where she will lead efforts to provide best-in-class products and services for Eaton's aftermarket customers. She reports to Lasse Ostergaard, vice president, Aftermarket Division, and is based in Jackson, Mich.

"Carol's customer focus and industry expertise are key assets in driving growth for Eaton's aftermarket business," said Ostergaard. "Her leadership skills are instrumental in helping Eaton achieve the highest levels of customer satisfaction for our commercial and military aftermarket customers."

Saro joined Eaton in 2005 and most recently was director of customer service for the Fluid and Electrical Distribution Division. She also has served as customer service manager for the Conveyance Systems Division and customer service supervisor for the Aftermarket Division.

Before joining Eaton, Carol worked for Northwest Airlines in roles of increasing responsibility, including customer service agent, customer service manager, general manager and director of customer service for ground operations. Saro holds a bachelor's degree in psychology from Kalamazoo College and did graduate work in international studies at UCLA.

In the aerospace industry, Eaton is a leading supplier of hydraulic, electro-hydraulic pump and generator products and integrated systems; engine and airframe fuel pumps; electric motors; aircraft door actuation, flight and flow controls; fluid, fuel and air delivery products and systems, including fuel inerting and fuel gauging, ground fueling and aerial refueling; lightning and ignition protection; nose wheel steering systems; integrated control systems; cockpit controls and displays; power and load management systems; pressure sensors, seals and fluid health monitoring products and systems; and aftermarket service and support. Eaton serves commercial and military aerospace, marine, and off-road markets worldwide.

Eaton is a power management company with 2013 sales of $22.0 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 102,000 employees and sells products to customers in more than 175 countries.www.eaton.com.