In just a few years, Ingenico Group has transformed itself in a spectacular way. With a unique combination of payment solutions for in-store, online and mobile commerce, the Group has established itself as the global leader in omni-channel payment acceptance. With this, the company now manages and integrates a wide variety of products, solutions, technologies and skills across the globe.

In this context, Operational Excellence is about ensuring that Ingenico Group maintains the most effective operating model to address and meet the more diverse and complex needs of merchant acquirers and retailers: driving convergence towards omni-channel acceptance requires robust and scalable management systems and operational processes that cut across business lines and core activities such as product development, solutions integration, sales and customer service. It also requires state-of-the-art program management capabilities.

Régis Demaria joins Ingenico Group from Accenture where he was Managing Director for the communication, media and technology activities. He brings 27 years of experience earned primarily in consulting roles with a focus on strategy, business performance and process re-engineering, CRM and IT projects as well as overall business transformation. Prior to Accenture, Régis held positions at Havas Advertising, Bull Information Systems and Andersen Consulting.

Ingenico Group SA published this content on 01 June 2016 and is solely responsible for the information contained herein.
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