News Releases

February 11, 2016

Upstate New Yorkers have experienced a milder winter compared to previous years, but the single-digit temperatures forecasted for this weekend are a reminder that there are plenty of cold days and nights left in this heating season. Cold-weather energy costs remain a major portion of household budgets, and National Grid wants customers to know that they have options to reduce energy use and manage their bills this winter.

National Grid's energy-cost management programs include:

  • Billing/Payment Options - The Budget Plan helps to spread out payments more evenly across the year. For customers on fixed incomes, this option is particularly helpful.
  • Energy Efficiency Programs - Energy efficiency remains one of the most effective ways to lower energy consumption and bills. Customers are encouraged to take advantage of the many National Grid energy efficiency programs available, from quick energy tips to energy efficiency home audits and installments. For more on National Grid's energy efficiency programs, visit: here.
  • Deferred Payment Agreement - Customers who have fallen behind on payments and can't pay their gas or electricity bills in full may qualify to pay the past-due balance over time. Customers can find more information about billing and payments here.

Some customers also may qualify for emergency government or non-profit funds to cover their energy bills. For more information, call National Grid Customer Service at 1-800-642-4272. Representatives can answer questions on energy cost management and energy efficiency programs, or find energy saving tips here.

About National Grid

National Grid (LSE: NG; NYSE: NGG) is an electricity and natural gas delivery company that connects nearly 7 million customers to vital energy sources through its networks in New York, Massachusetts and Rhode Island. It is the largest distributor of natural gas in the Northeast. National Grid also operates the systems that deliver gas and electricity across Great Britain.

Through its U.S. Connect21 strategy, National Grid is transforming its electricity and natural gas networks to support the 21st century digital economy with smarter, cleaner, and more resilient energy solutions. Connect21 is vital to our communities' long-term economic and environmental health and aligns with regulatory initiatives in New York (REV: Reforming the Energy Vision) and Massachusetts (Grid Modernization).

For more information please visit our website, or our Connecting website, follow us on Twitter, watch us on YouTube, friend us on Facebook, find our photos on Instagram

National Grid plc issued this content on 11 February 2016 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 11 February 2016 17:39:38 UTC

Original Document: http://www.nationalgridus.com/aboutus/a3-1_news2.asp?document=10193