Founded in 1996, Phone Web specialises in the customer-relations sector.
The company proposes the outsourcing of call-centres: telemarketing (commercial prospecting and telesales), surveys and polls (telephone surveys, satisfaction polls, brand awareness polls, etc.), call reception services (management of special-rate lines, taking of orders, consumer monitoring and after-sales services, hot-line assistance etc).
The group generates 96.5% of its sales through its publishing and press division.
All its sales are generated in France.