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SAP AG : City of Cape Town Empowers Commercial and Industrial Customers With SAP® AMI Integration for Utilities Software

04/19/2012 | 04:28am US/Eastern

SAP NEWSBYTE - April 19, 2012 - SAP AG (NYSE: SAP) today announced that the Electricity Service Department of City of Cape Town successfully went live with SAP® Advanced Metering Infrastructure (AMI) Integration for Utilities software. The project enables the City of Cape Town to read meters on demand while integrating the smart meters and the processes in the back office. The focus for the first phase was on large commercial and industrial customers. The project is the first implementation of the software in the Republic of South Africa. The announcement was made at the SAP Conference for Utilities 2012, being held April 17-19 in Madrid.

With SAP AMI Integration for Utilities, the City of Cape Town is able to read meters remotely, eliminating issues of premises access and travel time and helping prevent errors. In addition, the utility can offer tailored billing services based on actual consumption data and meter reading that better match consumer needs.

Information on customer energy usage is collected from smart meters and stored in a meter data unification system (MDUS) provided by local company Elster Kent. SAP AMI Integration for Utilities facilitates the continuous exchange of master and transactional data between MDUS and SAP® for Utilities solutions. This information is then used in business processes such as invoicing and customer service or for analysis of energy consumption.

"SAP AMI Integration for Utilities is the foundation of our smart metering infrastructure," said Andre Stelzner, CIO, City of Cape Town. "We will be able to analyze consumption profiles and then use them to more accurately predict demand and align supply. We thereby increase energy efficiency by balancing demand, delivery and supply."

Media Contact:
Birgit Krauter, SAP, +49 (0) 151 44614373,, CET
Christoph Weissthaner, Burson-Marsteller, +49 (0) 30-408 194 5-54,, CET

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