ROSEVILLE, Calif., Feb. 29, 2012/PRNewswire/ -- SureWest Communications (NASDAQ: SURW) today announced operating results for the fourth quarterfull year ended December 31, 2011.

Steve Oldham, SureWest's presidentchief executive officer, said, "Our strong 2011 results were highlighted by top-line businessresidential services revenue growth, driving an increase in adjusted EBITDA. Our core Broadband segment now accounts for 77% of the company's total revenues54% of total adjusted EBITDA. SureWest's business services revenues continue to be an important part of delivering long-term, sustainable growth due to positive trends in Kansas Cityincreased bandwidth demands for backhaul services to wireless carriers. We continue to increase the take rates of our residential products like Advanced Digital TV, high-speed InternetBroadband Voice over IP. During the year, we also added 15,400 new fiber homes in Kansas Citythat we are aggressively targeting.

"The investments we've made over the last several years to expand our extensive fiber-to-the-home networkenhance our suite of services have delivered excellent returnsoffer many opportunities for additional value creation. Our knowledgeinnovation is what drives SureWest's strong continued growthunderscores the strategic benefits of the recently announced acquisition of our company by Consolidated Communications. The combination with Consolidated is highly accretivebrings together Consolidated's strong cash flow with SureWest's proven broadband growth strategy. Customersshareholders alike will benefit from the combined company's greater scale, scopefinancial resources."

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The following table highlights financial results for continuing operations on a consolidated basis (dollars are in thousands):


Y-O-Y comparison


Full Year comparison

Consolidated

Q4'11


Q4'10


Change


%


2011


2010


Change


%

Broadband Revenue

$  49,010


$  45,032


$    3,978


9%


$188,366


$ 174,546


$  13,820


8%

Telecom Revenue

14,529


16,614


(2,085)


(13%)


59,687


68,953


(9,266)


(13%)

Total Revenue

63,539


61,646


1,893


3%


248,053


243,499


4,554


2%

Adjusted EBITDA

21,602


21,780


(178)


(1%)


84,431


82,511


1,920


2%

Net Income

1,483


1,951


(468)


(24%)


1,802


3,355


(1,553)


(46%)

Capital Expenditures

21,747


13,289


8,458


64%


72,528


52,560


19,968


38%

Net Cash Provided by Operating Activities

20,259


17,044


3,215


19%


81,448


63,553


17,895


28%

Free Cash Flow

(4,241)


4,439


(8,680)


(196%)


(6,761)


12,620


(19,381)


(154%)

Adjusted Free Cash Flow

3,281


4,465


(1,184)


(27%)


16,651


13,931


2,720


20%

Net Debt

200,167


202,472


(2,305)


(1%)


200,167


202,472


(2,305)


(1%)

See Non-GAAP measure notes near end of release,Adjusted EBITDA, Free Cash Flow, Adjusted Free Cash FlowNet Debt reconciliations for adjustments.



Fourth Quarter Financial Results

Consolidated revenues increased 3% year-over-year to $63.5 millionas Broadband revenues grew by $4 million, or 9%, more than offsetting Telecom revenue declines of $2.1 million, or 13%. Adjusted EBITDA declined 1% year-over-year to $21.6 million, with Broadband adjusted EBITDA increasing 8% to account for 54% of total adjusted EBITDA, offsetting most of the Telecom adjusted EBITDA decline of 10%. SureWest expects to continue increasing its Broadband revenuesadjusted EBITDA through expansion of both residentialbusiness product offerings. The long-term strategy remains growing the Broadband segment while continuing to successfully offset industry-wide structural declines in the traditional Telecom segment.

Operating expenses, exclusive of depreciationamortization, increased 5% year-over-year to $43.0 milliondue primarily to increases in residential video license feestransport charges associated with commercial services growthadvertising expense offset slightly by office consolidation savings.

Net income for the quarter was $1.48 millioncompared to net income of $1.95 millionin the same period last year. Earnings per share from continuing operations were $0.11compared to $0.14in the fourth quarter 2010$0.05in the third quarter 2011.

Capital expenditures totaled $21.7 millionfor the fourth quarter$72.5 millionfor the full year 2011, an increase from $52.6 millionin 2010. During the quarter, SureWest added 5,800 new marketable homes on its fiber-to-the-home (FTTH) network in Kansas Citya total of 15,400 new fiber homes for the full year 2011. Also during the quarter, the company upgraded 2,800 ILEC territory copper homes with Advanced Digital TV servicecompleted 8,600 upgrades during 2011. These upgrades increased the percentage of fibercopper triple-play marketable homes in the ILEC to 66%, up from 57% in the fourth quarter of 2010. The 2012 capital plan prioritizes spending where the company has experienced the greatest return on investment. This includes continued business sales growth opportunities, residential RGU growthincreased residential penetration. The company plans to pass 11,000 additional fiber homes during 2012 in Kansas Citywhere it has experienced superior penetration levels. SureWest is reiterating projected capital expenditures of $60-70 millionin 2012.

Free cash flow, defined as income from continuing operations plus depreciationamortization less capital expenditures, was negative $4.2 millionfor the quarternegative $6.8 millionfor the full year 2011, compared to positive $12.6 millionin 2010. This decline was expected as a result of the $23.4 millioninvestment in network expansion in 2011 compared to $1.3 millionin 2010. Adjusted free cash flow, defined as free cash flow excluding capital investments in network expansion, increased 20% year-over-year to $16.7 million.

Cashcash equivalents increased year-over-year to $4.2 millionfrom $2.9 million. Total debt net of cashcash equivalents (net debt) was $200.2 million, resulting in a net debt to adjusted EBITDA ratio of 2.37x.

Broadband Segment Results

Broadband revenues increased 9% year-over-yearaccounted for 77% of the company's total revenues, compared to 73% in the fourth quarter 2010. Broadband adjusted EBITDA increased 8% year-over-yearnow represents 54% of the company's total adjusted EBITDA. Broadband adjusted EBITDA will be impacted in the first quarter when the company incurs increases in video license fees that do not coincide with a customer price increase, which in 2012, is scheduled for the second quarter.

Broadband Residential:

Broadband Residential revenues increased 7% year-over-year to $34 millionas a result of 5% growth in average revenue per user (ARPU)a 4% increase in RGUs. To illustrate growth trends, Broadband RGUs, subscriber countsARPU are detailed both year-over-yearsequentially in the tabletext below:


Q4 '11 vs. Q4 '10 Change


Q4 '11 vs. Q3 '11 Change


Sacramento Market


Kansas City Market


Total


Sacramento Market


Kansas City Market


Total

Broadband Residential RGUs

3%


5%


4%


1%


2%


1%

Data RGUs

0%


8%


3%


0%


3%


1%

Video RGUs

9%


7%


7%


2%


3%


2%

Voice RGUs

4%


(1%)


2%


0%


0%


0%

Total Residential Subscribers

0%


7%


3%


0%


3%


1%



The Sacramentoregion's Advanced Digital TV product continued to drive growth, helping to increase net video RGUs by 2,230 year-over-year530 sequentially. SureWest had 21,662 Advanced Digital TV subscribers through the fourth quarter, representing 78% of the company's overall video RGUs in the Sacramentomarket. Approximately 98% of the Advanced Digital TV subscribers bundle Internet79% subscribe to a triple-play with ARPU of $148.

ARPU for customers on SureWest's FTTHhybrid fiber coaxial (HFC) networks increased 2% year-over-year to $117due to videodata price increases in July 2011.

Residential customer churn improved year-over-yearsequentially in the fourth quarter from 1.6% to 1.4% as a result of churn reduction programs such as Advanced Digital TV video upgrades on the copper network, as well as ongoing superior customer servicevalue-added features like additional HD channelsincreased Internet speeds.

Broadband Business:

Broadband Business revenues increased by $1.8 million, or 15%, year-over-year to $14.2 million. Business customers increased 3% year-over-year to 8,000ARPU grew 11% from the prior year to $592. The Kansas Citymarket grew ARPU by 11% year-over-year while increasing customer counts by 3%. The Sacramentomarket grew customers by 4% while ARPU increased by 11% driven by wireless carrier backhaulexisting customers taking additional products. Broadband Business growth expectations remain high in both SacramentoKansas City.

As of December 31, 2011, SureWest was billing for 322 wireless backhaul access points at annualized revenues of $3.6 million. The company is now scheduled to bill for over 398 backhaul connections by third quarter 2012 with over $4.5 millionin annualized revenues when those sites become active. Opportunities continue to be pursued to serve additional connections in both the SacramentoKansas Citymarkets.

Telecom Segment Results

Telecom revenues declined $2.1 million, or 12.5%, year-over-year to $14.5 million, consistent with the industry-wide trend of declines in access lines, minutes of useaccess revenues. This was partially due to the decrease of $1 millionin regulatory support revenues that were reduced as scheduled in the first quarter 2011.  The company's scheduled state regulatory support declines began in 2006will be fully phased out in the first quarter 2012.

The Telecom segment has consistently generated adjusted EBITDA margins over 40%continues to generate significant free cash flow, which is utilized to reduce debtfund Broadband segment expansion. As the company focuses on growing its Broadband segment, the Telecom segment will continue to account for a smaller percentage of total revenues. For the fourth quarter 2011, Telecom revenues were 23% of total company revenues compared to 27% in the fourth quarter of 2010.

Additionally, voice line loss is decliningis having less of an impact on overall financial performance. Fourth quarter 2011 year-over-year consolidated ILEC voice RGU loss was 3,800, compared to a loss of 4,800 in the fourth quarter 2010. In addition, fourth quarter 2011 consolidated year-over-year loss in ILECCLEC voice RGUs combined was 4,400, compared to a loss of 6,000 in the fourth quarter 2010.  

Telecom Residential:

Telecom Residential revenues declined 21% year-over-year to $3.1 millionresulting from a 20% decline in Telecom voice RGUs. However, of the 5,900 year-over-year Telecom Residential voice RGU losses, 2,600, or 44%, migrated to the SureWest Broadband Voice over IP service. The migration of existing Telecom ILEC access lines to Broadband VoIP enables the continued preservation of voice revenues on a consolidated basis. 

Telecom Business:

Telecom Business revenues declined 2% year-over-year to $8.4 millionas a result of a 3% decrease in business customers in the ILEC territory. The company is experiencing competitive pressure in the very small business customer segments; however mediumlarge ILEC business customers remain stable.  

Telecom Access:

Telecom Access revenues decreased $1.1 millionyear-over-year to $3.0 millionprimarily due to the scheduled reduction in the California High Cost Fund (CHCF) subsidy, the elimination of the transport interconnection charge (TIC)the decline in switched access revenues related to access line lossdeclining minutes of use. The combined annual regulatory support related to CHCFTIC declined roughly $4.0 millionin 2011 from $6.1 millionin 2010 to $2.0 millionin 2011 -will be zero in 2012. In the first quarter of 2012, the company will have an expected quarterly revenue decline of $500 thousandrelated to the final phase out of the CHCF.

Merger Update

As previously announced on February 6, 2012, SureWest entered into a definitive merger agreement under which Consolidated Communications (Nasdaq: CNSL) will acquire all the outstanding shares of SureWest in a cashstock transaction valued at $23.00per share, or a total of approximately $340.9 million, exclusive of debt. The consideration represents a 47% premium to SureWest's stock price as of the close on February 3, 2012.  Subject to the satisfaction of customary closing conditions, including federalstate regulatory approvalsthe approval by both ConsolidatedSureWest shareholders, the transaction is expected to close in the second half of 2012. The transaction was unanimously approved by the boards of directors of both companies.

The merger agreement is attached as Exhibit 2.1 to the Current Report on Form 8-K that SureWest filed with the SecuritiesExchange Commission on February 8, 2012.

Non-GAAP Measures

In addition to the results presented in accordance with generally accepted accounting principles (GAAP) throughout this press release, the company has presented non-GAAP financial measures such as adjusted EBITDA, free cash flow, adjusted free cash flownet debt. Adjusted EBITDA represents net income (loss) excluding amounts for income taxes, depreciationamortization, non-cash pensioncertain post-retirement benefits, non-cash stock compensation, severanceother related termination costs,all other non-operating income/expenses. Free cash flow represents net income (loss) plus depreciationamortization less capital expenditures. Adjusted free cash flow represents free cash flow as defined above, excluding the network expansion capital investments. Free cash flowadjusted free cash flow are a measure of operating cash flows available for corporate purposes after providing sufficient fixed asset additions to maintain current productive capacity. Net debt represents total long-term debt (including current maturities) less cashcash equivalents. Net debt can be used as a component in measuring leverage. The company believes these non-GAAP measures, viewed in addition to but not in lieu of its reported GAAP results, provide useful information to investors as they are an integral part of the internal evaluation of operating performance. In addition, they are measures that the company uses to evaluate management's effectiveness. Reconciliations to the comparable GAAP measures are provided in the accompanying financialoperating summaries. SureWest's non-GAAP financial measures may not be comparable to similarly titled measures presented by other companies.

Conference CallWebcast

SureWest Communications will not host an investor call with respect to the financial results.

Additional InformationWhere to Find It

In connection with the proposed transaction, Consolidated will file a registration statement on Form S-4 with the SEC, which will include the proxy statementalso constitute a prospectus with respect to the Consolidated common stock. SureWest will mail the proxy statement/prospectus to its shareholders once the Form S-4 has been declared effective. INVESTORS ARE URGED TO READ THE REGISTRATION STATEMENT AND PROXY STATEMENT/PROSPECTUS (INCLUDING ALL AMENDMENTS AND SUPPLEMENTS) BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION. Once filed with the SEC, investors may obtain free copies of the registration statementproxy statement/prospectus, as well as other filings containing information about ConsolidatedSureWest, without charge, at the SEC's website (http://www.sec.gov/). These documents may also be obtained free of charge from SureWest's Investor Relations website (http://www.surw.com/) or by directing a request to: SureWest Investor Relations, P.O. Box 969, Roseville, CA95678 or by calling 916.786.1831. Copies of Consolidated's filings may be obtained free of charge from Consolidated's Investor Relations website (http://ir.consolidated.com/) or by directing a request to: Consolidated Investor Relations, 121 South 17th Street, Mattoon, IL61938.

SureWest, Consolidatedtheir respective officersdirectors may be deemed, under SEC rules, to be participants in the solicitation of proxies from shareholders with respect to the proposed Merger. Information regarding the officersdirectors of SureWest is included in its definitive proxy statement for its 2011 annual meeting filed with the SEC on April 7, 2011. Information regarding the officersdirectors of Consolidated is included in its definitive proxy statement for its 2011 annual meeting filed with the SEC on March 30, 2011. More detailed information regarding the identity of potential participants in the solicitation,their direct or indirect interests, by securities, holdings or otherwise, which interests may be different from those of the company's shareholders generally, will be set forth in the proxy statement/prospectusother materials to be filed with the SEC in connection with the proposed transaction.

About SureWest

SureWest Communications is a leading integrated communications providerthe bandwidth leader in the markets it serves. Headquartered in Northern Californiafor more than 95 years, SureWest offers bundled residentialcommercial services in the greater SacramentoKansas Cityregions that include IP-based digitalhigh-definition television, high-speed Internet, Voice over IP,locallong distance telephone. SureWest was the nation's first provider to launch residential HDTV over an IP networkoffers one of the nation's fastest symmetrical Internet services with speeds of up to 50 Mbps in each direction on its fiber-to-the-home network. For up-to-date information on productsservices, visit the company on .

Safe Harbor Statement

Statements made in this news release that are not historical facts are forward-looking statementsare made pursuant to the safe harbor provisions of the Securities Litigation Reform Act of 1995. In some cases, these forward-looking statements may be identified by the use of words such as "may," "will," "should," "expect," "plan," "anticipate" or "project," or the negative of those words or other comparable words. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Such forward-looking statements are subject to a number of risks, assumptionsuncertainties that could cause the company's actual results to differ from those projected in such forward-looking statements. Important factors that could cause actual results to differ from those set forth in the forward-looking statements include, but are not limited to, advances in telecommunications technology, changes in the telecommunications regulatory environment, changes in the financial stability of other telecommunications providers who are customers of the company, changes in competition in markets in which the company operates, adverse circumstances affecting the economy in California, KansasMissouriin general,in the greater Sacramento, Californiagreater Kansas City, KansasMissouriareas in particular, the availability of future financing, changes in the demand for servicesproducts, new productservice developmentintroductions,pendingfuture litigation.

Contacts:
Ron Rogers
Corporate Communications
916-746-3123
r.rogers@surewest.com

Misty Wells
Investor Relations
916-786-1799
m.wells@surewest.com

SUREWEST COMMUNICATIONS

CONSOLIDATED STATEMENTS OF INCOME

(Unaudited; Amounts in thousands, except per share amounts)














Quarters Ended








December 31,


September 30,


$


%




2011


2011


Change


Change

Operating revenues:









Broadband

$          49,010


$            48,018


$    992


2%


Telecom

14,529


14,979


(450)


(3%)



Total operating revenues

63,539


62,997


542


1%











Operating expenses:









Cost of servicesproducts (exclusive of depreciationamortization)

28,919


28,566


353


1%


Customer operationsselling

7,631


7,771


(140)


(2%)


Generaladministrative

6,496


6,879


(383)


(6%)


Depreciationamortization

16,023


15,810


213


1%



Total operating expenses

59,069


59,026


43


0%











Income from operations

4,470


3,971


499


13%











Other income (expense):









Investment income

3


4


(1)


(25%)


Interest expense

(2,074)


(2,497)


423


17%


Other, net

208


(546)


754


138%



Total other income (expense), net

(1,863)


(3,039)


1,176


39%











Income from operations before income taxes

2,607


932


1,675


180%











Income tax expense

1,124


289


835


289%











Net income

$            1,483


$                 643


$    840


131%











Basicdiluted earnings per share

$              0.11


$                0.05


$   0.06













Shares of common stock used to calculate earnings per share:









Basic

13,948


13,918


30




Diluted

14,035


14,023


12













Dividends per share

$              0.10


$                0.08


$   0.02





SUREWEST COMMUNICATIONS

CONSOLIDATED STATEMENTS OF INCOME

(Unaudited; Amounts in thousands, except per share amounts)














Quarters Ended December 31,


$


%




2011


2010


Change


Change

Operating revenues:









Broadband

$ 49,010


$ 45,032


$ 3,978


9%


Telecom

14,529


16,614


(2,085)


(13%)



Total operating revenues

63,539


61,646


1,893


3%











Operating expenses:









Cost of servicesproducts (exclusive of depreciationamortization)

28,919


26,948


1,971


7%


Customer operationsselling

7,631


7,095


536


8%


Generaladministrative

6,496


6,828


(332)


(5%)


Depreciationamortization

16,023


15,777


246


2%



Total operating expenses

59,069


56,648


2,421


4%











Income from operations

4,470


4,998


(528)


(11%)











Other income (expense):









Investment income

3


15


(12)


(80%)


Interest expense

(2,074)


(2,157)


83


4%


Other, net

208


107


101


94%



Total other income (expense), net

(1,863)


(2,035)


172


8%











Income from operations before income taxes

2,607


2,963


(356)


(12%)











Income tax expense

1,124


1,012


112


11%











Net income

$   1,483


$   1,951


$   (468)


(24%)











Basicdiluted earnings per share

$     0.11


$     0.14


$  (0.03)













Shares of common stock used to calculate earnings per share:









Basic

13,948


13,694


254




Diluted

14,035


13,694


341













Dividends per share

$     0.10


$           -


$   0.10





SUREWEST COMMUNICATIONS

CONSOLIDATED STATEMENTS OF INCOME

(Unaudited; Amounts in thousands, except per share amounts)














Years Ended December 31,


$


%




2011


2010


Change


Change

Operating revenues:









Broadband

$ 188,366


$ 174,546


$ 13,820


8%


Telecom

59,687


68,953


(9,266)


(13%)



Total operating revenues

248,053


243,499


4,554


2%











Operating expenses:









Cost of servicesproducts (exclusive of depreciationamortization)

110,271


105,719


4,552


4%


Customer operationsselling

29,777


29,637


140


0%


Generaladministrative

29,315


31,124


(1,809)


(6%)


Depreciationamortization

63,965


61,825


2,140


3%



Total operating expenses

233,328


228,305


5,023


2%











Income from operations

14,725


15,194


(469)


(3%)











Other income (expense):









Investment income

39


77


(38)


(49%)


Interest expense

(11,586)


(8,346)


(3,240)


(39%)


Other, net

(41)


(216)


175


81%



Total other income (expense), net

(11,588)


(8,485)


(3,103)


(37%)











Income from operations before income taxes

3,137


6,709


(3,572)


(53%)









Income tax expense

1,335


3,354


(2,019)


(60%)











Net income

$     1,802


$     3,355


$ (1,553)


(46%)











Basicdiluted earnings per share

$       0.13


$       0.24


$   (0.11)













Shares of common stock used to calculate earnings per share:









Basic

13,876


13,836


40




Diluted

13,936


13,836


100













Dividends per share

$       0.26


$             -


$     0.26





SureWest Communications

Quarterly Selected Financial Results & Reconciliations of Non-GAAP Measures

(on a consolidateda segment basis)

(Unaudited; Amounts in thousands)


































Consolidated Results of Operations










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Operating revenues   (1)

































Broadband


$   42,577


$   43,076


$           43,861


$         45,032


$                   174,546


$   45,379


$   45,959


$           48,018


$         49,010


$                  188,366


$ 13,820


8%


$  3,978


9%


$     992


2%

Telecom


17,611


17,472


17,256


16,614


68,953


15,176


15,003


14,979


14,529


59,687


(9,266)


(13%)


(2,085)


(13%)


(450)


(3%)

Total operating revenues


60,188


60,548


61,117


61,646


243,499


60,555


60,962


62,997


63,539


248,053


4,554


2%


1,893


3%


542


1%


































Operating expenses(1)


41,940


43,249


40,420


40,871


166,480


42,792


40,309


43,216


43,046


169,363


2,883


2%


2,175


5%


(170)


(0%)

Depreciationamortization


15,106


15,262


15,680


15,777


61,825


15,775


16,357


15,810


16,023


63,965


2,140


3%


246


2%


213


1%

Income from operations


$     3,142


$     2,037


$             5,017


$           4,998


$                     15,194


$     1,988


$     4,296


$             3,971


$           4,470


$                    14,725


$    (469)


(3%)


$    (528)


(11%)


$     499


13%



































































Consolidated Reconciliation of Adjusted EBITDA to Net Income (Loss)  










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Net income (loss)


$        527


$      (527)


$             1,404


$           1,951


$                       3,355


$   (1,644)


$     1,320


$                643


$           1,483


$                      1,802


$ (1,553)


(46%)


$    (468)


(24%)


$     840


131%

Add: income tax expense


824


190


1,328


1,012


3,354


(562)


484


289


1,124


1,335


(2,019)


(60%)


112


11%


835


289%

Less: other (income)/expense


1,791


2,374


2,285


2,035


8,485


4,194


2,492


3,039


1,863


11,588


3,103


37%


(172)


(8%)


(1,176)


(39%)

Income from operations


3,142


2,037


5,017


4,998


15,194


1,988


4,296


3,971


4,470


14,725


(469)


(3%)


(528)


(11%)


499


13%

Add (subtract):

































Depreciationamortization


15,106


15,262


15,680


15,777


61,825


15,775


16,357


15,810


16,023


63,965


2,140


3%


246


2%


213


1%

Non-cash pension expense


420


341


371


371


1,503


313


394


351


346


1,404


(99)


(7%)


(25)


(7%)


(5)


(1%)

Non-cash stock compensation expense


800


1,144


267


634


2,845


1,645


1,182


747


763


4,337


1,492


52%


129


20%


16


2%

Severanceother related costs (3)


-


1,144


-


-


1,144


-


-


-


-


-


(1,144)


(100%)


-


-


-


-

Adjusted EBITDA (2)


$   19,468


$   19,928


$           21,335


$         21,780


$                     82,511


$   19,721


$   22,229


$           20,879


$         21,602


$                    84,431


$   1,920


2%


$    (178)


(1%)


$     723


3%


































Adjusted EBITDA margin


32%


33%


35%


35%


34%


33%


36%


33%


34%


34%















































































Consolidated Free Cash FlowAdjusted Free Cash Flow










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Net income (loss)


$        527


$      (527)


$             1,404


$           1,951


$                       3,355


$   (1,644)


$     1,320


$                643


$           1,483


$                      1,802


$ (1,553)


(46%)


$    (468)


(24%)


$     840


131%

Add: Depreciationamortization


15,106


15,262


15,680


15,777


61,825


15,775


16,357


15,810


16,023


63,965


2,140


3%


246


2%


213


1%

Less: Capital expenditures


(12,536)


(13,878)


(12,857)


(13,289)


(52,560)


(11,452)


(20,671)


(18,658)


(21,747)


(72,528)


(19,968)


(38%)


(8,458)


(64%)


(3,089)


(17%)

Free cash flow (4)


3,097


857


4,227


4,439


12,620


2,679


(2,994)


(2,205)


(4,241)


(6,761)


(19,381)


(154%)


(8,680)


(196%)


(2,036)


(92%)

Add: Capital expenditures for network expansion


368


588


329


26


1,311


1,415


7,020


7,455


7,522


23,412


22,101


1686%


7,496


na


67


1%

Adjusted free cash flow (4)


$     3,465


$     1,445


$             4,556


$           4,465


$                     13,931


$     4,094


$     4,026


$             5,250


$           3,281


$                    16,651


$   2,720


20%


$ (1,184)


(27%)


$ (1,969)


(38%)



































































Consolidated Net Debt Ratio  










































For 2010 Quarters Ended:




For 2011 Quarters Ended:








Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31




March 31


June 30


September 30


December 31








$ chg


%


$ chg


%

Net Debt:

































Long-term debt, including current maturities


$ 215,045


$ 219,045


$         209,045


$       205,409




$ 210,000


$ 210,000


$         206,250


$       204,375








$ (1,034)


(1%)


$ (1,875)


(1%)

Less: Cashcash equivalents


(6,982)


(6,154)


(3,215)


(2,937)




(12,881)


(11,047)


(8,932)


(4,208)








(1,271)


(43%)


4,724


53%

Net Debt (5)


$ 208,063


$ 212,891


$         205,830


$       202,472




$ 197,119


$ 198,953


$         197,318


$       200,167








$ (2,305)


(1%)


$  2,849


1%


































Ratio of Net Debt to Adjusted EBITDA:

































Net Debt


$ 208,063


$ 212,891


$         205,830


$       202,472




$ 197,119


$ 198,953


$         197,318


$       200,167
















































Divided by: Adjusted EBITDA (TTM)


$   77,873


$   77,942


$           80,316


$         82,511




$   82,764


$   85,065


$           84,609


$         84,431
















































Ratio of net debt to Adjusted EBITDA (6)


2.67


2.73


2.56


2.45




2.38


2.34


2.33


2.37

















































































Broadband Results of Operations










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Data (7)


$   12,073


$   11,921


$           11,844


$         12,116


$                     47,954


$   12,184


$   12,281


$           13,260


$         13,480


$                    51,205


$   3,251


7%


$  1,364


11%


$     220


2%

Video (7)


12,409


12,453


12,515


12,987


50,364


13,312


13,466


14,039


14,178


54,995


4,631


9%


1,191


9%


139


1%

Voice (7)


6,492


6,537


6,596


6,535


26,160


6,335


6,341


6,361


6,331


25,368


(792)


(3%)


(204)


(3%)


(30)


(0%)

Total residential revenues


30,974


30,911


30,955


31,638


124,478


31,831


32,088


33,660


33,989


131,568


7,090


6%


2,351


7%


329


1%

Business


10,570


11,253


11,979


12,407


46,209


12,614


12,999


13,557


14,223


53,393


7,184


16%


1,816


15%


666


5%

Access


727


541


481


486


2,235


556


504


509


476


2,045


(190)


(9%)


(10)


(2%)


(33)


(6%)

Other


306


371


446


501


1,624


378


368


292


322


1,360


(264)


(16%)


(179)


(36%)


30


10%

Total operating revenues from external customers


42,577


43,076


43,861


45,032


174,546


45,379


45,959


48,018


49,010


188,366


13,820


8%


3,978


9%


992


2%

Intersegment revenues


168


145


110


141


564


160


155


152


177


644


80


14%


36


26%


25


16%

Total operating revenues


42,745


43,221


43,971


45,173


175,110


45,539


46,114


48,170


49,187


189,010


13,900


8%


4,014


9%


1,017


2%


































Operating expenses without depreciation


35,137


36,003


34,304


34,838


140,282


36,337


35,624


37,179


38,062


147,202


6,920


5%


3,224


9%


883


2%

Depreciationamortization


12,180


12,140


12,609


12,692


49,621


12,688


13,098


12,574


12,759


51,119


1,498


3%


67


1%


185


1%

Loss from operations


$   (4,572)


$   (4,922)


$           (2,942)


$          (2,357)


$                   (14,793)


$   (3,486)


$   (2,608)


$           (1,583)


$          (1,634)


$                    (9,311)


$   5,482


37%


$     723


31%


$      (51)


(3%)



































































Broadband Reconciliation of Adjusted EBITDA to Net Loss  










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Net loss


$   (3,720)


$   (4,269)


$           (3,082)


$          (1,802)


$                   (12,873)


$   (4,405)


$   (3,006)


$           (2,801)


$          (3,654)


$                  (13,866)


$    (993)


(8%)


$ (1,852)


(103%)


$    (853)


(30%)

Add: income tax benefits


(2,504)


(2,867)


(2,066)


(2,456)


(9,893)


(2,928)


(1,998)


(1,867)


(36)


(6,829)


3,064


31%


2,420


99%


1,831


98%

Less: other (income)/expense


1,652


2,214


2,206


1,901


7,973


3,847


2,396


3,085


2,056


11,384


3,411


43%


155


8%


(1,029)


(33%)

Loss from operations


(4,572)


(4,922)


(2,942)


(2,357)


(14,793)


(3,486)


(2,608)


(1,583)


(1,634)


(9,311)


5,482


37%


723


31%


(51)


(3%)

Add (subtract):

































Depreciationamortization


12,180


12,140


12,609


12,692


49,621


12,688


13,098


12,574


12,759


51,119


1,498


3%


67


1%


185


1%

Non-cash pension expense


205


162


181


179


727


153


187


173


167


680


(47)


(6%)


(12)


(7%)


(6)


(3%)

Non-cash stock compensation expense


386


560


160


343


1,449


978


720


457


469


2,624


1,175


81%


126


37%


12


3%

Severanceother related costs (3)


-


469


-


-


469


-


-


-


-


-


(469)


(100%)


-


-


-


-

Adjusted EBITDA (2)


$     8,199


$     8,409


$           10,008


$         10,857


$                     37,473


$   10,333


$   11,397


$           11,621


$         11,761


$                    45,112


$   7,639


20%


$     904


8%


$     140


1%


































Adjusted EBITDA margin


19%


19%


23%


24%


21%


23%


25%


24%


24%


24%















































































Broadband Free Cash FlowAdjusted Free Cash Flow










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Net loss


$   (3,720)


$   (4,269)


$           (3,082)


$          (1,802)


$                   (12,873)


$   (4,405)


$   (3,006)


$           (2,801)


$          (3,654)


$                  (13,866)


$    (993)


(8%)


$ (1,852)


(103%)


$    (853)


(30%)

Add: Depreciationamortization


12,180


12,140


12,609


12,692


49,621


12,688


13,098


12,574


12,759


51,119


1,498


3%


67


1%


185


1%

Less: Capital expenditures


(8,723)


(11,805)


(11,370)


(12,046)


(43,944)


(9,574)


(16,706)


(16,677)


(17,661)


(60,618)


(16,674)


(38%)


(5,615)


(47%)


(984)


(6%)

Free cash flow (4)


(263)


(3,934)


(1,843)


(1,156)


(7,196)


(1,291)


(6,614)


(6,904)


(8,556)


(23,365)


(16,169)


(225%)


(7,400)


(640%)


(1,652)


(24%)

Add: Capital expenditures for network expansion


31


57


176


2


266


1,013


6,492


6,500


7,044


21,049


20,783


7813%


7,042


na


544


8%

Adjusted free cash flow (4)


$      (232)


$   (3,877)


$           (1,667)


$          (1,154)


$                     (6,930)


$      (278)


$      (122)


$              (404)


$          (1,512)


$                    (2,316)


$   4,614


67%


$    (358)


(31%)


$ (1,108)


(274%)


































Telecom Results of Operations










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Residential


$     4,868


$     4,479


$             4,086


$           3,843


$                     17,276


$     3,592


$     3,393


$             3,196


$           3,048


$                    13,229


$ (4,047)


(23%)


$    (795)


(21%)


$    (148)


(5%)

Business


8,418


8,400


8,750


8,592


34,160


8,394


8,294


8,122


8,390


33,200


(960)


(3%)


(202)


(2%)


268


3%

Access


4,160


4,408


4,274


4,053


16,895


3,054


3,148


3,559


2,999


12,760


(4,135)


(24%)


(1,054)


(26%)


(560)


(16%)

Other


165


185


146


126


622


136


168


102


92


498


(124)


(20%)


(34)


(27%)


(10)


(10%)

Total operating revenues from external customers


17,611


17,472


17,256


16,614


68,953


15,176


15,003


14,979


14,529


59,687


(9,266)


(13%)


(2,085)


(13%)


(450)


(3%)

Intersegment revenues


4,919


5,091


5,275


5,352


20,637


5,296


5,052


5,231


5,373


20,952


315


2%


21


0%


142


3%

Total operating revenues


22,530


22,563


22,531


21,966


89,590


20,472


20,055


20,210


19,902


80,639


(8,951)


(10%)


(2,064)


(9%)


(308)


(2%)


































Operating expenses without depreciation


11,890


12,482


11,501


11,526


47,399


11,911


9,892


11,420


10,534


43,757


(3,642)


(8%)


(992)


(9%)


(886)


(8%)

Depreciationamortization


2,926


3,122


3,071


3,085


12,204


3,087


3,259


3,236


3,264


12,846


642


5%


179


6%


28


1%

Income from operations


$     7,714


$     6,959


$             7,959


$           7,355


$                     29,987


$     5,474


$     6,904


$             5,554


$           6,104


$                    24,036


$ (5,951)


(20%)


$ (1,251)


(17%)


$     550


10%



































































Telecom Reconciliation of Adjusted EBITDA to Net Income  










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Net income


$     4,247


$     3,742


$             4,486


$           3,753


$                     16,228


$     2,761


$     4,326


$             3,444


$           5,137


$                    15,668


$    (560)


(3%)


$  1,384


37%


$  1,693


49%

Add: income tax expense


3,328


3,057


3,394


3,468


13,247


2,366


2,482


2,156


1,160


8,164


(5,083)


(38%)


(2,308)


(67%)


(996)


(46%)

Less: other (income)/expense


139


160


79


134


512


347


96


(46)


(193)


204


(308)


(60%)


(327)


(244%)


(147)


(320%)

Income from operations


7,714


6,959


7,959


7,355


29,987


5,474


6,904


5,554


6,104


24,036


(5,951)


(20%)


(1,251)


(17%)


550


10%

Add (subtract):

































Depreciationamortization


2,926


3,122


3,071


3,085


12,204


3,087


3,259


3,236


3,264


12,846


642


5%


179


6%


28


1%

Non-cash pension expense


215


179


190


192


776


160


207


178


179


724


(52)


(7%)


(13)


(7%)


1


1%

Non-cash stock compensation expense


414


584


107


291


1,396


667


462


290


294


1,713


317


23%


3


1%


4


1%

Severanceother related costs (3)


-


675


-


-


675


-


-


-


-


-


(675)


(100%)


-


-


-


-

Adjusted EBITDA (2)


$   11,269


$   11,519


$           11,327


$         10,923


$                     45,038


$     9,388


$   10,832


$             9,258


$           9,841


$                    39,319


$ (5,719)


(13%)


$ (1,082)


(10%)


$     583


6%


































Adjusted EBITDA margin


50%


51%


50%


50%


50%


46%


54%


46%


49%


49%















































































Telecom Free Cash FlowAdjusted Free Cash Flow










































For 2010 Quarters Ended:


Twelve Months Ended


For 2011 Quarters Ended:


Twelve Months Ended


Twelve Months
Year-over-Year


Quarter
Year-over-Year


Sequential
Qtr-over-Qtr



March 31


June 30


September 30


December 31


December 31,

2010


March 31


June 30


September 30


December 31


December 31,

2011


$ chg


%


$ chg


%


$ chg


%

Net income


$     4,247


$     3,742


$             4,486


$           3,753


$                     16,228


$     2,761


$     4,326


$             3,444


$           5,137


$                    15,668


$    (560)


(3%)


$  1,384


37%


$  1,693


49%

Add: Depreciationamortization


2,926


3,122


3,071


3,085


12,204


3,087


3,259


3,236


3,264


12,846


642


5%


179


6%


28


1%

Less: Capital expenditures


(3,218)


(1,729)


(1,442)


(897)


(7,286)


(1,704)


(2,598)


(1,971)


(3,394)


(9,667)


(2,381)


(33%)


(2,497)


(278%)


(1,423)


(72%)

Free cash flow (4)


3,955


5,135


6,115


5,941


21,146


4,144


4,987


4,709


5,007


18,847


(2,299)


(11%)


(934)


(16%)


298


6%

Add: Capital expenditures for network expansion


337


531


153


24


1,045


402


528


955


478


2,363


1,318


126%


454


1892%


(477)


(50%)

Adjusted free cash flow (4)


$     4,292


$     5,666


$             6,268


$           5,965


$                     22,191


$     4,546


$     5,515


$             5,664


$           5,485


$                    21,210


$    (981)


(4%)


$    (480)


(8%)


$    (179)


(3%)






































































































(1)External customers only.








































(2) Adjusted EBITDA represents net income (loss) excluding amounts for income taxes; depreciationamortization; non-cash pensioncertain post-retirement benefits; non-cash stock compensation; severanceother related termination costs;all other non-operating income/expenses.  Adjusted EBITDA is a common measure of operating performance in the telecommunications industry. Adjusted EBITDA is not a measure of financial performance under United States generally accepted accounting principlesshould not be considered in isolation or as a substitute for consolidated net income (loss) as a measure of performance.


































(3)Severanceother related termination costs related to the workforce reduction initiative implemented during the quarter ended June 30, 2010. Amounts exclude the termination costs related to stock compensation expense, which are included in non-cash stock compensation expense of the adjusted EBITDA reconciliation.


































(4)Free cash flow is a measure of operating cash flows available for corporate purposes after providing sufficient fixed asset additions to maintain current productive capacity. Consolidated free cash flow includes capital expenditures for our corporate operating unit. Adjusted free cash flow represents free cash flow excluding capital expenditures for network expansion.  Free cash flowadjusted free cash flow are not measures of financial performance under United States generally accepted accounting principlesshould not be considered in isolation or as a substitute for consolidated net income (loss) as a measure of performancenet cash provided by operating activities as a measure of liquidity.


































(5) Net debt represents total long-term debt (including current maturities) less cashcash equivalents.  Net debt can be a component in measuring leverage. Net debt is not a measure determined in accordance with United States generally accepted accounting principlesshould not be considered as a substitute for total long-term debt.


































(6) The ratio of net debt to adjusted EBITDA is calculated as net debt divided by adjusted EBITDA based on a trailing twelve month (TTM) period.  This measure provides useful information to our investors about our debt level relative to our performanceabout our ability to meet our financial obligations.


































(7) Operating revenues in the Broadband segment have been reclassified for a change during the fourth quarter of 2011 in the classification of promotional discounts between residential voice, videodata revenue. Prior period revenues have been reclassified to conform to the current period presentation.  





SUREWEST COMMUNICATIONS

SELECTED OPERATING METRICS

As offor the Quarters Ended



















BROADBAND


12/31/2011(1)


12/31/2010(1)


Change


% Change


9/30/2011(1)


Change


% Change


Residential

















Video


















Marketable Homes (2)


296,700


271,800


24,900


9%


287,900


8,800


3%




RGUs


66,400


61,800


4,600


7%


64,900


1,500


2%




Penetration (2)


22.4%


22.7%


-0.4%


(2%)


22.5%


-0.2%


(1%)




ARPU


$72


$70


$2


2%


$73


($1)


(1%)



Voice


















Marketable Homes


327,700


311,300


16,400


5%


321,700


6,000


2%




RGUs


76,400


74,900


1,500


2%


76,100


300


0%




Penetration


23.3%


24.1%


-0.7%


(3%)


23.7%


-0.3%


(1%)




ARPU


$28


$29


($1)


(5%)


$28


$0


(1%)



Data


















Marketable Homes


327,700


311,300


16,400


5%


321,700


6,000


2%




RGUs


102,600


99,400


3,200


3%


101,300


1,300


1%




Penetration


31.3%


31.9%


-0.6%


(2%)


31.5%


-0.2%


(1%)




ARPU


$44


$41


$3


8%


$44


$0


0%



Total


















RGUs


245,400


236,100


9,300


4%


242,300


3,100


1%





















Subscriber totals


















Subscribers (3)


107,100


104,100


3,000


3%


105,800


1,300


1%




Penetration


32.7%


33.4%


-0.8%


(2%)


32.9%


-0.2%


(1%)




ARPU (4)


$106


$101


$5


5%


$107


($1)


(0%)




Triple Play ARPU (5)


$117


$115


$2


2%


$118


($1)


(1%)




Triple Play RGUs per Subscriber (5)


2.49


2.53


(0.04)


(2%)


2.50


(0.01)


(1%)




Churn


1.4%


1.6%


-0.2%


(10%)


1.6%


-0.2%


(11%)




















Business (6)


















Customers


8,000


7,800


200


3%


8,000


0


0%




ARPU


$592


$535


$57


11%


$570


$22


4%



















TELECOM



12/31/2011


12/31/2010


Change


% Change


9/30/2011


Change


% Change


Residential

















Voice


















Marketable Homes


91,900


91,500


400


0%


91,800


100


0%




RGUs (7)


23,000


28,900


(5,900)


(20%)


24,200


(1,200)


(5%)




Cumulative Migration to Broadband Voice (8)


18,000


15,400


2,600


17%


17,500


500


3%




Penetration


25.0%


31.6%


-6.6%


(21%)


26.4%


-1.3%


(5%)




ARPU


$43


$43


($0)


(0%)


$43


$0


1%




Churn (9)


1.6%


2.0%


-0.3%


(18%)


1.8%


-0.2%


(10%)




















Business(6)


















Customers


7,700


7,900


(200)


(3%)


7,700


0


0%




ARPU


$363


$359


$4


1%


$351


$12


3%



















CONSOLIDATED RESIDENTIAL VOICE RGUs


12/31/2011


12/31/2010


Change


% Change


9/30/2011


Change


% Change




ILEC Voice RGUs


















Broadband


23,100


21,000


2,100


10%


22,700


400


2%




Telecom


23,000


28,900


(5,900)


(20%)


24,200


(1,200)


(5%)




Total ILEC Voice RGUs (10)


46,100


49,900


(3,800)


(8%)


46,900


(800)


(2%)




CLEC Residential Voice RGUs (11)


53,300


53,900


(600)


(1%)


53,400


(100)


(0%)




TOTAL Residential Voice RGUs (12)


99,400


103,800


(4,400)


(4%)


100,300


(900)


(1%)



















TOTAL RESIDENTIAL BROADBAND & TELECOM RGUs


268,400


265,000


3,400


1%


266,500


1,900


1%



















NETWORK METRICS


12/31/2011


12/31/2010


Change


% Change


9/30/2011


Change


% Change




Marketable Homes - Fiber


164,500


148,500


16,000


11%


158,500


6,000


4%




Marketable Homes - HFC


94,000


93,600


400


0%


94,000


0


0%




Marketable Homes - Copper 2-Play


31,000


39,600


(8,600)


(22%)


33,800


(2,800)


(8%)




Marketable Homes - Copper 3-Play


38,200


29,600


8,600


29%


35,400


2,800


8%




Total


327,700


310,400


17,300


6%


321,700


6,000


2%





















Note:  The calculation of certain metrics have been revised over time to reflect the current view of our business.  Where necessary prior period metric calculations have been revised to conform with current practice.  All amounts rounded to the nearest 100s, except percentsdollars.



















(1) During the fourth quarter of 2011, we revised our methodology for allocating subscriber discounts to video, voicedata revenue.  The revised methodology facilitates the consistent application of discountsARPU calculation between both our residential markets.  Accordingly, the ARPU metrics previously reported for 2009, 20102011 have been revised to conform to current practice.  



















(2) Marketable Homes - Prior to Q110, video marketable homespenetration rate included serviceable homes in SacramentoKansas City fiberhybrid fiber coax (HFC) networks only. With launch of ADTV in Q110, certain copper homes became video serviceable3-play capableare included in marketable home counts. Penetration rates prior to Q110 were not adjusted for small number of video customers on copper network prior to ADTV.



















(3) A residential subscriber is a customer who subscribes to one or more residential RGUs.  



















(4) ARPU is the total residential revenue per average subscriber.



















(5) Triple play ARPU includes the total residential revenue per average subscriberTriple play RGUs per Subscriber includes ending RGUs per ending subscriber, for the triple play markets, excluding the ILEC market.



















(6) A business customer is a customer who subscribes to business data, voice or videorepresents a unique customer account.  ARPU is the total business revenue per average customer.



















(7) A voice RGU is a residential customer who subscribes to one or more voice access lines.  



















(8) Telecom Voice RGU Migration to Broadband Voice are residential Telecom voice RGUs in Line (7) that have ported their Telecom primary access line service to Broadband VoIP.



















(9) Telecom Churn excludes disconnects in Line (8) that have ported their Telecom primary access line service to Broadband VoIP.



















(10) ILEC Voice RGUs are the total residential voice RGUs in the ILEC franchise market area that are either a Telecom primary access line or Broadband VoIP subscriber.



















(11) CLEC Voice RGUs are the total residential voice RGUs in the Kansas CitySacramento markets, excluding the ILEC market.



















(12) Total Voice RGUs are the total of ILECCLEC residential voice RGUs,represent the total company residential voice RGUs of both the BroadbandTelecom Segments.



SUREWEST COMMUNICATIONS

SELECTED OPERATING METRICS

As offor the Quarters Ended





























BROADBAND


3/31/2009(1)


6/30/2009(1)


9/30/2009(1)


12/31/2009(1)


3/31/2010(1)


6/30/2010(1)


9/30/2010(1)


12/31/2010(1)


3/31/2011 (1)


6/30/2011 (1)


9/30/2011 (1)


12/31/2011(1)


Residential




























Video




























Marketable Homes (2)


236,500


239,800


240,000


240,500


261,900


265,100


268,500


271,800


272,600


281,200


287,900


296,700




RGUs


59,900


59,000


59,000


58,900


58,500


60,200


61,200


61,800


63,100


64,100


64,900


66,400




Quarterly change


(100)


(900)


0


(100)


(400)


1,700


1,000


600


1,300


1,000


800


1,500




Year-over-Year change


4,800


2,000


600


(1,100)


(1,400)


1,200


2,200


2,900


4,600


3,900


3,700


4,600




Penetration (2)


24.4%


23.7%


23.8%


23.7%


22.3%


22.7%


22.8%


22.7%


23.1%


22.8%


22.5%


22.4%




ARPU


$66


$68


$67


$69


$71


$70


$69


$70


$71


$71


$73


$72



Voice




























Marketable Homes


308,200


309,300


309,400


309,700


309,900


310,400


311,200


311,300


311,600


317,400


321,700


327,700




RGUs


66,000


67,700


70,000


71,300


71,800


73,900


74,900


74,900


75,600


75,900


76,100


76,400




Quarterly change


2,800


1,700


2,300


1,300


500


2,100


1,000


0


700


300


200


300




Year-over-Year change


12,500


11,400


10,300


8,100


5,800


6,200


4,900


3,600


3,800


2,000


1,200


1,500




Penetration


21.5%


22.0%


22.7%


23.1%


23.2%


23.8%


24.1%


24.1%


24.3%


23.9%


23.7%


23.3%




ARPU


$32


$33


$31


$30


$30


$30


$30


$29


$28


$28


$28


$28



Data




























Marketable Homes


308,200


309,300


309,400


309,700


309,900


310,400


311,200


311,300


311,600


317,400


321,700


327,700




RGUs


97,800


97,400


97,600


98,300


97,500


98,900


99,200


99,400


100,300


100,600


101,300


102,600




Quarterly change


700


(400)


200


700


(800)


1,400


300


200


900


300


700


1,300




Year-over-Year change


6,300


3,700


2,200


1,200


(300)


1,500


1,600


1,100


2,800


1,700


2,100


3,200




Penetration


31.8%


31.6%


31.6%


31.8%


31.5%


31.9%


31.9%


31.9%


32.2%


31.7%


31.5%


31.3%




ARPU


$36


$38


$38


$40


$41


$40


$40


$41


$41


$41


$44


$44



Total




























RGUs


223,700


224,100


226,600


228,500


227,800


233,000


235,300


236,100


239,000


240,600


242,300


245,400




Quarterly change


3,400


400


2,500


1,900


(700)


5,200


2,300


800


2,900


1,600


1,700


3,100




Year-over-Year change


23,600


17,100


13,100


8,200


4,100


8,900


8,700


7,600


11,200


7,600


7,000


9,300































Subscriber totals




























Subscribers (3)


103,300


102,400


103,000


103,100


102,500


103,600


104,000


104,100


104,900


105,100


105,800


107,100




Quarterly change


300


(900)


600


100


(600)


1,100


400


100


800


200


700


1,300




Year-over-Year change


5,800


2,900


1,900


100


(800)


1,200


1,000


1,000


2,400


1,500


1,800


3,000




Penetration


33.5%


33.1%


33.3%


33.3%


33.1%


33.4%


33.4%


33.4%


33.7%


33.1%


32.9%


32.7%




ARPU (4)


$93


$97


$95


$99


$101


$100


$99


$101


$102


$102


$107


$106




Triple Play ARPU (5)


$111


$114


$111


$114


$116


$115


$113


$115


$114


$114


$118


$117




Triple Play RGUs per Subscriber (5)


2.56


2.55


2.54


2.54


2.53


2.54


2.53


2.53


2.52


2.51


2.50


2.49




Churn


1.4%


1.7%


1.8%


1.5%


1.6%


1.6%


1.7%


1.6%


1.4%


1.5%


1.6%


1.4%






























Business (6)




























Customers


6,900


7,000


7,200


7,300


7,400


7,500


7,700


7,800


7,800


7,900


8,000


8,000




ARPU


$467


$459


$467


$476


$479


$502


$526


$535


$539


$551


$570


$592





























TELECOM



3/31/2009


6/30/2009


9/30/2009


12/31/2009


3/31/2010


6/30/2010


9/30/2010


12/31/2010


3/31/2011


6/30/2011


9/30/2011


12/31/2011


Residential



























Voice




























Marketable Homes


90,800


90,900


90,900


91,000


91,100


91,200


91,400


91,500


91,700


91,800


91,800


91,900




RGUs (7)


49,500


45,100


41,300


38,500


35,500


32,800


30,700


28,900


27,300


25,600


24,200


23,000




Cumulative Migration to Broadband Voice (8)


6,900


9,000


10,700


11,800


12,900


14,000


14,900


15,400


16,100


16,900


17,500


18,000




Penetration


54.5%


49.6%


45.4%


42.3%


39.0%


36.0%


33.6%


31.6%


29.8%


27.9%


26.4%


25.0%




ARPU


$44


$45


$45


$45


$44


$44


$43


$43


$43


$43


$43


$43




Churn (9)


2.1%


2.3%


2.3%


2.0%


2.3%


2.1%


2.1%


2.0%


1.8%


1.8%


1.8%


1.6%






























Business(6)




























Customers


9,000


8,900


8,700


8,500


8,300


8,200


8,000


7,900


7,800


7,700


7,700


7,700




ARPU


$332


$339


$329


$334


$334


$340


$360


$359


$356


$357


$351


$363





























CONSOLIDATED RESIDENTIAL VOICE RGUs


3/31/2009(1)


6/30/2009(1)


9/30/2009(1)


12/31/2009(1)


3/31/2010(1)


6/30/2010(1)


9/30/2010


12/31/2010


3/31/2011


6/30/2011


9/30/2011


12/31/2011




ILEC Voice RGUs




























Broadband


9,900


12,400


14,700


16,200


17,500


19,000


20,400


21,000


21,500


22,300


22,700


23,100




Telecom


49,500


45,100


41,300


38,500


35,500


32,800


30,700


28,900


27,300


25,600


24,200


23,000




Total ILEC Voice RGUs (10)


59,400


57,500


56,000


54,700


53,000


51,800


51,100


49,900


48,800


47,900


46,900


46,100




Quarterly change


(1,700)


(1,900)


(1,500)


(1,300)


(1,700)


(1,200)


(700)


(1,200)


(1,100)


(900)


(1,000)


(800)




Year-over-Year change


(7,500)


(7,400)


(6,900)


(6,400)


(6,400)


(5,700)


(4,900)


(4,800)


(4,200)


(3,900)


(4,200)


(3,800)




SOURCE SureWest Communications