ANGOSS Software Corporation : Adding the Human Element to Customer Intelligence

Upcoming webinar about integrated customer intelligence, combining text analysis with predictive analytics

Toronto, Canada - April 30, 2013- Angoss Software Corporation (Angoss) (TSX-V: ANC) today announced the next in its series of big data analytics webinars will focus on how to add the human element to customer intelligence by integrating text discovery and sentiment analysis with predictive analytics. The guest speaker is Sue Feldman, CEO of Synthexis, a distinguished text analytics and unified information industry analyst, researcher and author.

Participants in the webinar titled, 'Integrated Customer Intelligence: Text Analysis with the Power of Predictive Analytics' will better understand the issues that have stalled access to customer intelligence: making tools easy and accessible to customer intelligence professionals; merging text sources with structured data; and adding predictive analytics to sentiment analysis and text analysis. The webinar will demonstrate how Angoss KnowledgeREADER™ delivers unparalleled voice of the customer insights to support customer experience management as a truly integrated customer intelligence solution.

The guest speaker, Sue Feldman, CEO of Synthexis, and a distinguished text analytics and unified information industry analyst, researcher and author, will speak on text analytics and adding the human element to customer intelligence. Sue will discuss how combining text understanding with traditional business intelligence and predictive analytics adds up to more than the sum of the parts; and how this approach enables smart organizations to out-compete their peers by revealing trends earlier and catching risks before they spiral out of control.

The 45-minute live session will explore integrated customer intelligence. Webinar attendees will learn how to gain customer insights with visual text discovery, the essential components of an integrated customer intelligence solution, and how to merge text with structured data for deeper customer insights. Webinar registrants receive a free eBook: Text Analytics Beginner's Guide.

Anyone interested in using text analysis for customer feedback and voice of the customer insights is invited to register including Chief Marketing Officers, Vice President Marketing, Vice President Customer Experience, customer intelligence professionals, marketing analysts, marketing managers and data analysts.

'Integrated Customer Intelligence: Text Analysis with the Power of Predictive Analytics' is the next in a series of Angoss hosted webinars. The complimentary webinar will take place on Tuesday May 7th from 11:00 am to 11:45 am EST. More information and webinar registration is available by visiting http://www.angoss.com/webinar/customer-intelligence-webinar/registration.  Register to receive the free eBook: Text Analytics Beginner's Guide.

About Angoss Software Corporation

Angoss is a global leader in delivering predictive analytics to businesses looking to improve performance across sales, marketing and risk. With a suite of desktop, client-server and big data analytics software products and Cloud solutions, Angoss delivers powerful approaches to turn information into actionable business decisions and competitive advantage. Angoss software products and solutions are user-friendly and agile, making predictive analytics accessible and easy to use. Many of the world's leading financial services, insurance, retail, health care and information communication and technology organizations use Angoss predictive analytics software products and solutions to grow revenue, increase sales productivity and improve marketing effectiveness while reducing risk and cost. Headquartered in Toronto, Canada, Angoss has offices in the United States and United Kingdom. For more information, visit www.angoss.com.  

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