Atento S.A. announced new appointments to strengthen Atento's position in the industry and to continue supporting its growth strategy in key markets. In order to optimize efficiency in Atento's management, the organization will switch from having five regions to three: North America, South America and EMEA. In this regard, Dimitrius Oliveira as the new President of the South Region and Cathrine Jooste as Regional Director of the North Region.

The appointment of Dimitrius Oliveira as the new President of the company's South America Region means that in addition to Brazil, he will be in charge of operations in the five countries in which Atento operates in South America, a strategic region of great relevance for the business. In his new position, Oliveira, chosen for his deep experience in the CX sector, will have the mission of expanding Atento's performance as a strategic partner for companies that face digital transformation processes and that place the customer at the center of their strategy. In addition, he will consolidate the One Atento culture, in which the Company works as a single, global team.

Dimitrius Oliveira has more than 20 years of experience, during which he has worked in the technology and services industry, leading the sales, after-sales and operations areas in multinational companies such as Avaya, Ericsson, Nokia, Siemens, Genesys and Contax. In 2017, he was appointed as Vice President of Operations at Mutant, formerly Genesys Prime. Before joining Mutant, Oliveira was Atento's global commercial director and, following that, multi-sector vice president of the company in Brazil.

He returned to Atento in June 2018, this time as Brazil's CEO, to strengthen the Company's leadership position in the country. Following her successful performance as CCO and Regional Director of Atento USNS (US and nearshore), Jooste now takes responsibility for managing the entire North America region, which also includes Mexico. With more than 20 years of experience in the world of technology and consulting, she will be responsible for leading the implementation of Atento's business strategies in both markets to guarantee the achievement of the Company's objectives and continue to increase Atento's presence in this region.

Thanks to her in-depth knowledge of client CX needs and Atento solutions, Jooste's appointment will be a lever for strategic growth, providing added value and growth to both the organization and its clients. Before joining Atento, Jooste worked as the Microsoft Offering General Manager at DXC Technology. Previously she has held positions at Computer Sciences Corporation (CSC), Cognizant Technology Solutions, Systems West Computer Resources, Avanade and Accenture, always working to build and grow her teams successfully within different global commitments with clients.

Jooste holds a Bachelor's of Science in Business Administration and Information System Management from the University of Florida.