Avolta
ESG Strategy Journey Sustainably on
The Avolta Group ESG Strategy
Journey
Sustainably on
Every day our team members, as they open one of our over 5,100 stores and restaurants, welcome one of the most diverse groups of customers around the world: they serve travelers from over 150 nationalities in 73 countries across the 5 continents.
They take pride of being part of a global organization that strives to deliver outstanding experiences to our customers, while closely cooperating with concession partners in more than 1,000 locations and regularly engaging with global and local suppliers.
These ongoing interactions with the stakeholders, as well as with shareholders and other interest groups, shape our ESG strategy as a fundamental pillar of our customer-centric Destination 2027 journey.
To successfully continue on this journey, we commit to generating positive impacts to the travel retail and F&B industry, Society and the Environment, through the deployment of tangible initiatives in the following four focus areas that build on our double materiality matrix.
- Create Sustainable Travel Experiences
- Respect Our Planet
- Empower Our People
- Engage Local Communities
While the ESG strategy house lays the foundation for the future years, it will only be as good as our ability to translate it into relevant, concrete, and measurable initiatives fully embedded in our business practices.
Camillo Rossotto
Chief Public Affairs & ESG Officer
2/11
Avolta's ESG Statement
"Sustainability is an inherent element of Avolta's business strategy Destination 2027 aiming for sustainable and profitable growth of the company while creating benefits for our stakeholders. We concentrate our initiatives on four key areas, where we want to have a positive impact within the scope
of our stakeholder eco-system and beyond
- Create Sustainable Travel Experiences, Respect Our Planet, Empower Our People and Engage Local Com- munities. These four areas include and reflect Avolta's material topics allowing us have a focused approach in our ESG engagement."
3/11
The Avolta Group ESG Strategy
Avolta's
ESG Strategy
ESG as core pillar of our Destination 2027 company strategy
Avolta embraces a holistic approach to Environmental, Social and Governance values and is deeply committed to sustainability on a global and local level. The compa- ny's ESG strategy is an integral part of its Destination 2027 strategy.
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4. ESG |
Avolta's
ESG
Vision
Rooted in Avolta's DNA
Embedded in our way of doing business
Focused on clear commitments and tangible initiatives with measurable impacts
Shaped to be a lever of innovation and competitive differentiation
4/11
The Avolta Group ESG Strategy
New Avolta
Double Materiality Matrix
In the context of the business combination | 13 ESG matters emerged as material* |
of Dufry and Autogrill, Avolta has reviewed material | for the development of the Group's ESG strategy |
topics and stakeholder communities to develop | and commitments. |
the new Double Materiality Matrix. |
High | Top |
materiality | |
Diversity, Equity & | ||||||||||||
Inclusion | ||||||||||||
Supply chain | Climate change, | |||||||||||
management | ||||||||||||
energy & emissions | ||||||||||||
-out | Healthy & | Sustainable sourcing & | ||||||||||
well-being | ||||||||||||
traceability | ||||||||||||
Inside | Supporting | High | ||||||||||
communities | Human rights | |||||||||||
materiality | ||||||||||||
Waste & | Talent recruitment, | |||||||||||
engagement & retention | ||||||||||||
packaging | ||||||||||||
Employee training & | ||||||||||||
Water & | development | Medium | ||||||||||
Product quality & | ||||||||||||
biodiversity | materiality | |||||||||||
safety | ||||||||||||
Healthy and sustainable choice | ||||||||||||
Low | ||||||||||||
Low | Outside-in | High | ||||||||||
Travel | People | Communities | Planet | |||||||||
experiences |
*To finalize the list of the material matters for Avolta a mathematical treshold of 2.5 (on a scale from 1 to 5) was applied. Only matters above average score were se- lected.
The Double Materiality Matrix covers the full Avolta eco-system and was created through an inclusive process involving customers, employees, brand suppliers, concession partners, regulators, peers and investors. This assessment identified 22 material matters, which were subsequently weighted based on their outside-in and inside-out risk and opportunity profile as well as considering a third dimension of differentiation from in-
dustry peers. The ESG team discussed the selection of the key material topics with the Members of the Board of Directors and the Global Executive Committee in personal interviews. Avolta's new Double Materiality Matrix consists now of 13 key material topics and was validated by the Board of Directors, following the ESG Committee's recommendation.
5/11
The Avolta Group ESG Strategy
Avolta ESG
Strategy House
The 13 ESG matters have been clustered into
Four Focus areas highlighting Avolta's main ambitions.
Create Sustainable | Respect | |||||
Travel Experiences | the Planet | |||||
- Sustainable sourcing & | - Climate change, energy & emissions | |||||
traceability | - Waste & packaging | |||||
- Supply chain management | - Water & biodiversity | |||||
- Product quality & safety | ||||||
- Healthy & sustainable choices | ||||||
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Ensuring | Reducing | |||||
sustainable ways | our footprint, | |||||
of traveling. | increasing | |||||
With our partners. | our conscious- | |||||
For our | ness. | |||||
customers. | ||||||
ESG | ||||||
Making | Factory Creating | |||||
ourEmpowerpeople part | durable bonds | |||||
of the journey | Empower | |||||
with our commu- | ||||||
Our | Our | |||||
by fostering a | nities by supporting | |||||
People | social and eco- | |||||
diverse, inclusive | ||||||
and equitable | People | |||||
nomic develop- | ||||||
workplace. | ment. |
- Diversity, Equity & Inclusion
- Employee training & development
- Talent recruitment, engagement & retention
- Health & well-being
- Human rights
Empower
Our People
- Supporting Communities
Engage Local Communities
6/11
The Avolta Group ESG Strategy
Avolta ESG
Focus Areas
Create Sustainable
Travel Experiences
"Ensuring sustainable ways of traveling. With our partners. For our customers."
Sustainable | Supply | Product | Healthy & |
Sourcing & | Chain | Quality & | Sustainable |
Traceability | Management | Safety | Choices |
Expand the adoption of | Foster a responsible | Provide high quality and | Promote better travel |
responsible sourcing | and ethical management | safety standards for the | experiences by offering a |
practices and increase | of the supply chain, | products and ingredients | wide range of healthy and |
the procurement of | partnering with suppliers | used in all of the | sustainable products, |
sustainable, certified and | that are attentive to social | company's channels | good for both consumers' |
local products | and environmental | and planet's health | |
impacts |
Respect
the Planet
"Reducing our footprint, increasing our consciousness."
Climate | Waste & | Water & |
Change, | Packaging | Biodiversity |
Energy & | ||
Emissions | ||
Measure Scope 1, 2 and 3 | Measure & reduce the | Reduce water withdrawal |
GHG emissions and | generation of waste and | in our operations and |
reduce our footprint in | promote circular | promote the restoration |
our operations and along | practices | of habitats along the value |
the value chain | chain |
7/11
The Avolta Group ESG Strategy
Avolta ESG
Focus Areas
Empower our People
"Making our people part of the journey by fostering a diverse, inclusive and equitable workplace."
Diversity, | Talent | Employee | Health and | Human Rights |
Equity & | Recruitment, | Training & | Well-being | |
Inclusion | Engagement | Development | ||
& Retention | ||||
Create an inclusive | Attract and retain highly | Provide high quality | Promote physical health | Protect human rights |
culture, by promoting | talented people by | training, learning & | and safety in the | across the company and |
diversity and equity at all | building a positive and | development | workplace and foster | along its supply chain |
levels of the organization | engaging working | opportunities to | well-being and work-life | |
environment | strengthen our people's | balance | ||
competences and | ||||
professional growth |
Engage Local
Communities
"Creating durable bonds
with the communities we serve by supporting social and economic development."
Supporting communities
Creating durable bonds with the communities we serve by supporting social and economic development
8/11
The Avolta Group ESG Strategy
Avolta's ESG
Factory™
Avolta's ESG Factory and department is a global knowledge center to enforce the embedding of the company's ESG perspective at a global company level, while keeping open the dialogue with our key external stakeholders.
Embedding
Deployment of the Avolta ESG perspective at global, regional and local level
ESG Co-creation sessions including value-creation workshops
Stakeholders Engagement
ESG ratings, concession partners, global institutions and associations
E | S |
ESG
Factory
G | & I |
Governance | & Intelligence | |
Avolta ESG roadmap | Trends, competition | |
management, progress & | monitoring, innovation, | |
KPIs tracking & reporting | start-up engagement | |
Internal | External | |
99/11 |
The Avolta Group ESG Strategy
Avolta's Commitment and Reporting Standards
Avolta engages in numerous external initiatives and strategic collaborations with relevant organizations and reporting standards to inform about its ESG engage- ment. Avolta publishes a dedicated ESG Report on an annual basis, which is an inherent part of the company's Annual Report. For detailed information on the reports see: https://www.avoltaworld.com/en/download-center
Commitments
- UNGC - Avolta is a participant of the UN Global Compact (UNGC) since March 2020 and since then, we measure and disclose our progress on the ten principles estab- lished by the UNGC. Additionally, Avolta is a member of the UNGC Swiss Network and regularly participates in conferences and meetings where best practices are shared.
- SBTi - During 2022 and early 2023, Dufry has sought and gained validation from SBTi for the emissions reduction targets set for the company (retail business], as described in de- tail in the Respect Our Planet section of the ESG Report 2023 on pages 123 - 126.
Reporting Standards
- GRI - The Global Reporting Initiative (GRI) helps organizations to be transparent and take responsibility for their impacts, supporting companies to systematically report on the el- ements that are material for their businesses in a structured and comprehensive way. This reporting permits better comparability, greater transparency and alignment with in- ternational standards, such us the OECD guidelines for multinational organisations - ISO 26000; the United Nations Guiding Principles on Business and Human Rights; the UN- GC's Ten Principles and the United Nations' Sustainable Development Goals. Avolta pre- pares its ESG Report following the guidelines of GRI since the reporting year 2018 and in this edition has adopted the GRI Universal Standards.
- TCFD - The Task Force on Climate-Related Financial Disclosures (TCFD) was created in 2015 by the Financial Stability Board (FSB) to develop consistent climate-related finan-
cial risk disclosures for use by companies, banks and investors in providing information to stakeholders. In the first quarter 2023, Avolta has disclosed its first report following the guidelines of TCFD, which covered the reporting year 2022 and explores the range of impacts climate change would have for our business, including both risks and oppor- tunities. Taking into consideration the business combination of Dufry and Autogrill executed in 2023, Avolta has now published a combined TCFD Report covering the full scope of the new entity. The TCFD Report 2023 is available at the end of the Annual Report 2023 as well as on the Group website: Our Impact | Avolta.
- Swiss Requirements regarding Non-Financial Disclosure: Avolta publishes annual Non-Fi- nancial Reporting in accordance with the requirements regarding transparency on non-fi- nancial matters of article 964a et seqq. of the SCO.
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Avolta Ltd. published this content on 07 March 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 07 March 2024 05:25:07 UTC.