Avolta

ESG Strategy Journey Sustainably on

The Avolta Group ESG Strategy

Journey

Sustainably on

Every day our team members, as they open one of our over 5,100 stores and restaurants, welcome one of the most diverse groups of customers around the world: they serve travelers from over 150 nationalities in 73 countries across the 5 continents.

They take pride of being part of a global organization that strives to deliver outstanding experiences to our customers, while closely cooperating with concession partners in more than 1,000 locations and regularly engaging with global and local suppliers.

These ongoing interactions with the stakeholders, as well as with shareholders and other interest groups, shape our ESG strategy as a fundamental pillar of our customer-centric Destination 2027 journey.

To successfully continue on this journey, we commit to generating positive impacts to the travel retail and F&B industry, Society and the Environment, through the deployment of tangible initiatives in the following four focus areas that build on our double materiality matrix.

  • Create Sustainable Travel Experiences
  • Respect Our Planet
  • Empower Our People
  • Engage Local Communities

While the ESG strategy house lays the foundation for the future years, it will only be as good as our ability to translate it into relevant, concrete, and measurable initiatives fully embedded in our business practices.

Camillo Rossotto

Chief Public Affairs & ESG Officer

2/11

Avolta's ESG Statement

"Sustainability is an inherent element of Avolta's business strategy Destination 2027 aiming for sustainable and profitable growth of the company while creating benefits for our stakeholders. We concentrate our initiatives on four key areas, where we want to have a positive impact within the scope

of our stakeholder eco-system and beyond

  • Create Sustainable Travel Experiences, Respect Our Planet, Empower Our People and Engage Local Com- munities. These four areas include and reflect Avolta's material topics allowing us have a focused approach in our ESG engagement."

3/11

The Avolta Group ESG Strategy

Avolta's

ESG Strategy

ESG as core pillar of our Destination 2027 company strategy

Avolta embraces a holistic approach to Environmental, Social and Governance values and is deeply committed to sustainability on a global and local level. The compa- ny's ESG strategy is an integral part of its Destination 2027 strategy.

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4. ESG

Avolta's

ESG

Vision

Rooted in Avolta's DNA

Embedded in our way of doing business

Focused on clear commitments and tangible initiatives with measurable impacts

Shaped to be a lever of innovation and competitive differentiation

4/11

The Avolta Group ESG Strategy

New Avolta

Double Materiality Matrix

In the context of the business combination

13 ESG matters emerged as material*

of Dufry and Autogrill, Avolta has reviewed material

for the development of the Group's ESG strategy

topics and stakeholder communities to develop

and commitments.

the new Double Materiality Matrix.

High

Top

materiality

Diversity, Equity &

Inclusion

Supply chain

Climate change,

management

energy & emissions

-out

Healthy &

Sustainable sourcing &

well-being

traceability

Inside

Supporting

High

communities

Human rights

materiality

Waste &

Talent recruitment,

engagement & retention

packaging

Employee training &

Water &

development

Medium

Product quality &

biodiversity

materiality

safety

Healthy and sustainable choice

Low

Low

Outside-in

High

Travel

People

Communities

Planet

experiences

*To finalize the list of the material matters for Avolta a mathematical treshold of 2.5 (on a scale from 1 to 5) was applied. Only matters above average score were se- lected.

The Double Materiality Matrix covers the full Avolta eco-system and was created through an inclusive process involving customers, employees, brand suppliers, concession partners, regulators, peers and investors. This assessment identified 22 material matters, which were subsequently weighted based on their outside-in and inside-out risk and opportunity profile as well as considering a third dimension of differentiation from in-

dustry peers. The ESG team discussed the selection of the key material topics with the Members of the Board of Directors and the Global Executive Committee in personal interviews. Avolta's new Double Materiality Matrix consists now of 13 key material topics and was validated by the Board of Directors, following the ESG Committee's recommendation.

5/11

The Avolta Group ESG Strategy

Avolta ESG

Strategy House

The 13 ESG matters have been clustered into

Four Focus areas highlighting Avolta's main ambitions.

Create Sustainable

Respect

Travel Experiences

the Planet

- Sustainable sourcing &

- Climate change, energy & emissions

traceability

- Waste & packaging

- Supply chain management

- Water & biodiversity

- Product quality & safety

- Healthy & sustainable choices

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Ensuring

Reducing

sustainable ways

our footprint,

of traveling.

increasing

With our partners.

our conscious-

For our

ness.

customers.

ESG

Making

Factory Creating

ourEmpowerpeople part

durable bonds

of the journey

Empower

with our commu-

Our

Our

by fostering a

nities by supporting

People

social and eco-

diverse, inclusive

and equitable

People

nomic develop-

workplace.

ment.

  • Diversity, Equity & Inclusion
  • Employee training & development
  • Talent recruitment, engagement & retention
  • Health & well-being
  • Human rights

Empower

Our People

- Supporting Communities

Engage Local Communities

6/11

The Avolta Group ESG Strategy

Avolta ESG

Focus Areas

Create Sustainable

Travel Experiences

"Ensuring sustainable ways of traveling. With our partners. For our customers."

Sustainable

Supply

Product

Healthy &

Sourcing &

Chain

Quality &

Sustainable

Traceability

Management

Safety

Choices

Expand the adoption of

Foster a responsible

Provide high quality and

Promote better travel

responsible sourcing

and ethical management

safety standards for the

experiences by offering a

practices and increase

of the supply chain,

products and ingredients

wide range of healthy and

the procurement of

partnering with suppliers

used in all of the

sustainable products,

sustainable, certified and

that are attentive to social

company's channels

good for both consumers'

local products

and environmental

and planet's health

impacts

Respect

the Planet

"Reducing our footprint, increasing our consciousness."

Climate

Waste &

Water &

Change,

Packaging

Biodiversity

Energy &

Emissions

Measure Scope 1, 2 and 3

Measure & reduce the

Reduce water withdrawal

GHG emissions and

generation of waste and

in our operations and

reduce our footprint in

promote circular

promote the restoration

our operations and along

practices

of habitats along the value

the value chain

chain

7/11

The Avolta Group ESG Strategy

Avolta ESG

Focus Areas

Empower our People

"Making our people part of the journey by fostering a diverse, inclusive and equitable workplace."

Diversity,

Talent

Employee

Health and

Human Rights

Equity &

Recruitment,

Training &

Well-being

Inclusion

Engagement

Development

& Retention

Create an inclusive

Attract and retain highly

Provide high quality

Promote physical health

Protect human rights

culture, by promoting

talented people by

training, learning &

and safety in the

across the company and

diversity and equity at all

building a positive and

development

workplace and foster

along its supply chain

levels of the organization

engaging working

opportunities to

well-being and work-life

environment

strengthen our people's

balance

competences and

professional growth

Engage Local

Communities

"Creating durable bonds

with the communities we serve by supporting social and economic development."

Supporting communities

Creating durable bonds with the communities we serve by supporting social and economic development

8/11

The Avolta Group ESG Strategy

Avolta's ESG

Factory™

Avolta's ESG Factory and department is a global knowledge center to enforce the embedding of the company's ESG perspective at a global company level, while keeping open the dialogue with our key external stakeholders.

Embedding

Deployment of the Avolta ESG perspective at global, regional and local level

ESG Co-creation sessions including value-creation workshops

Stakeholders Engagement

ESG ratings, concession partners, global institutions and associations

E

S

ESG

Factory

G

& I

Governance

& Intelligence

Avolta ESG roadmap

Trends, competition

management, progress &

monitoring, innovation,

KPIs tracking & reporting

start-up engagement

Internal

External

99/11

The Avolta Group ESG Strategy

Avolta's Commitment and Reporting Standards

Avolta engages in numerous external initiatives and strategic collaborations with relevant organizations and reporting standards to inform about its ESG engage- ment. Avolta publishes a dedicated ESG Report on an annual basis, which is an inherent part of the company's Annual Report. For detailed information on the reports see: https://www.avoltaworld.com/en/download-center

Commitments

  • UNGC - Avolta is a participant of the UN Global Compact (UNGC) since March 2020 and since then, we measure and disclose our progress on the ten principles estab- lished by the UNGC. Additionally, Avolta is a member of the UNGC Swiss Network and regularly participates in conferences and meetings where best practices are shared.
  • SBTi - During 2022 and early 2023, Dufry has sought and gained validation from SBTi for the emissions reduction targets set for the company (retail business], as described in de- tail in the Respect Our Planet section of the ESG Report 2023 on pages 123 - 126.

Reporting Standards

  • GRI - The Global Reporting Initiative (GRI) helps organizations to be transparent and take responsibility for their impacts, supporting companies to systematically report on the el- ements that are material for their businesses in a structured and comprehensive way. This reporting permits better comparability, greater transparency and alignment with in- ternational standards, such us the OECD guidelines for multinational organisations - ISO 26000; the United Nations Guiding Principles on Business and Human Rights; the UN- GC's Ten Principles and the United Nations' Sustainable Development Goals. Avolta pre- pares its ESG Report following the guidelines of GRI since the reporting year 2018 and in this edition has adopted the GRI Universal Standards.
  • TCFD - The Task Force on Climate-Related Financial Disclosures (TCFD) was created in 2015 by the Financial Stability Board (FSB) to develop consistent climate-related finan-

cial risk disclosures for use by companies, banks and investors in providing information to stakeholders. In the first quarter 2023, Avolta has disclosed its first report following the guidelines of TCFD, which covered the reporting year 2022 and explores the range of impacts climate change would have for our business, including both risks and oppor- tunities. Taking into consideration the business combination of Dufry and Autogrill executed in 2023, Avolta has now published a combined TCFD Report covering the full scope of the new entity. The TCFD Report 2023 is available at the end of the Annual Report 2023 as well as on the Group website: Our Impact | Avolta.

  • Swiss Requirements regarding Non-Financial Disclosure: Avolta publishes annual Non-Fi- nancial Reporting in accordance with the requirements regarding transparency on non-fi- nancial matters of article 964a et seqq. of the SCO.

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Avolta Ltd. published this content on 07 March 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 07 March 2024 05:25:07 UTC.