20

23

Bank Hapoalim

Annual Report 2023

2023 Annual Financial Review // 2

Disclaimer

This presentation includes condensed information and selected data from Bank Hapoalim's 2023 annual financial results.

This presentation is not a substitute for the Bank's 2023 Annual Financial Statements, which include the full financial information, including forward-looking information. The financial statements are available on the Bank's website at www.bankhapoalim.com - Investor Relations/Financial Information.

Some of the information in this presentation that does not refer to historical facts constitutes forward-looking information, as defined in the Securities Law.

Forward-looking statements regarding the Bank's business, financial condition and results of operations, are subject to risks and uncertainties that may cause actual results to differ materially from those

contemplated. Such forward looking statements, include, but are not limited to, product demand, pricing, market acceptance, changing economic conditions, risks in product and technology development and the effect of the Bank's accounting policies, as well as certain other risk factors detailed from time to time in the Bank's filings with the securities authorities.

Data relating to business segments is presented according to "operating segments based on management approach" as disclosed in note 28A in the Bank's annual report.

Special items in ROE, net profit and expenses refer to provision made in relation to the investigation of the US authorities.

2023 Annual Financial Review

Dov Kotler, CEO

CEO comments

2023 Annual Financial Review // 4

2023: Another year of robust profitability and efficiency

ROE

14.8% 15.0%

11.8%

Net profit, NIS million

6,532

7,360

4,914

2021

2022

2023

Substantial positive jaws

Total income vs. total expenses evolution, NIS million

38.5%

Cost-income

ratio, 2023

21,382

17,920

Total

14,392

income

13,176

7,501

7,803

7,972

8,231

Total

expenses

2020 2021 2022 2023

Note: Excluding special items, net profit for 2021 totaled NIS 4,957 million (ROE of 11.9%) and total expenses for the years 2020 and 2021 are NIS 7,487 million and NIS 7,753 million respectively.

2023 Annual Financial Review // 5

Following the initial shock, economic activity is recovering; still several economic challenges ahead

Economic "routine" in most sectors

Credit card purchases, index; source: CBS

120

110

100

90

80

Jan-23

Mar-23

May-23

Jul-23

Sep-23

Nov-23

Jan-24

Labor market is gradually recovering

Source: CBS

40

Unemployment rate including

35

30

those temporarily absent from

25

work

20

Unemployment rate

15

10

4.8

5

3.4

0

Economic challenges ahead

100k

Number of evacuees (approx.) from

border communities in Israel, to date

~100k

Shortage in construction workers

(mostly Palestinians)

-80%

Drop in incoming tourism

120 bps

Israel's risk premium increased

and remained elevated

2023 Annual Financial Review // 6

Well-prepared for potential negative developments due to pre-adjusted growth pace and continued build of allowance buffer

Credit growth pace was already aligned to global uncertainties in 2022…

…while consistently building the allowance buffer

Credit growth, QoQ

Covid

rebound period

5.8%

NIS million

1.64% 1.65%

1.86%

1.92%

Allowance to

credit ratio*

1.74%

5.2%

Pre-adjusted

growth

3.3%

3.6%

2.1%

2.6%

1.9%

1.5%

1.5%

1.1% 0.7%

7,989

7,684

Balance of

allowance for

6,516

6,664

7,123

credit losses

2Q21

3Q21

4Q21

1Q22

2Q22

3Q22

4Q22

1Q23

2Q23

3Q23

4Q23

4Q22

1Q23

2Q23

3Q23

4Q23

* Allowance in respect of loans, including off-balance sheet items, of total loans.

2023 Annual Financial Review // 7

Strengthened capital and liquidity position will allow for future realization of opportunities

Organic capital generation boosted by strong growth in profitability

1.72%

-0.57%

-0.61%

0.23%

12.02%

vs.

11.25%

CET-1 min.

10.5%

internal

target

10.23% CET-1 min.

regulatory

req.

31.12.22

Net

Dividend

Change

OCI

31.12.23

CET-1

profit

during 2023

in RWA

CET-1

Ample liquidity mainly based on retail deposits

129%

128%

73%

58%

LCR

NSFR

LDR

Retail deposits

Above regulatory

of total deposits

Requirement

of 100%

Less reliant on capital markets for funding

8.9%

4.4%

4.3%

3.8%

Ratio of bonds and

subordinated notes to

total liabilities

(as of Sept. 30, 2023)

Peer 4

Peer 3

Peer 2

POLI

2023 Annual Financial Review // 8

The bank's position is supported by high underwriting standards and a responsible risk-management approach

Focus on customers whose main sector of activity is housing construction*

52.0%

Housing

Real-estate

27.1%

construction

activity in the

Yield-

corporate

generating

3.2%

division, in Israel

properties

Construction for

commerce, services

and industry

17.7%

Other

Sound buffers for any development

2.47%

Allowance to loans

in the real estate sector in Israel

High underwriting standards in the real-estate and mortgages sectors**

~7

% of land financing

%

of completed

properties financing

with LTV>80%

~3

with LTV>80%

%

of real estate

The absorption capacity of the projects is

under construction

the maximum possible rate of decline in the

99

with absorption

Bank incurring losses from the projects

value of the asset as completed without the

capacity of over 25%

46% Average LTV of housing loans

  • For full disclosure regarding segmentation of credit risk in the construction and real-estate sectors in Israel, by customers' principal area of activity, refer to table 3-6 in the annual report.
  • For full disclosure regarding credit risk in the real-estate sector at the Corporate Banking Division in Israel, by financing rate (LTV) and absorption capacity refer to table 3-8 in the annual report.

2023 Annual Financial Review // 9

Pioneering and proactive in supporting our customers

100

NIS million

Founded an aid fund, dedicated to rebuilding of the communities affected by the war in the south of Israel. The fund will collaborate with local council leaders, based on a mapping and prioritization process to identify specific needs and uses.

Comprehensive support for customers

The bank expanded the BOI assistance program and offered its customers further benefits, including mortgage and loan deferrals, fee and interest waivers, interest- free overdrafts and special loans.

Total benefits amounted to

NIS 159 million as of Dec. 31, 2023.

As of the date of publication, an additional NIS 59 million will be booked in 1Q24.

Banking support

We created a support system for the relatives of the casualties and hostages among our customers: we offered personal service by employees at the bank, in order to deliver quick solutions for all of their banking needs. In February 2024, we also opened a contact center dedicated to our customers who have been injured during their service in the military or security forces in the Swords of Iron War, to respond personally to their banking-related requests.

Emergency aid

The bank set up an emergency network and provided emergency aid at a volume of NIS 10 million for immediate needs in various areas, including donations to rescue organizations, hospitals, non-profit organizations providing mental-health support, the Hostages and Missing Families Forum, and aid for displaced families. The bank also acted to raise donations through the Bit app, where NIS 14 million has been collected for similar purposes.

2023 Annual Financial Review // 10

Poalim 2026: moving forward with our strategy amid the war

Professional excellence & leading service

Continued leadership in corporate banking and capital markets

Adaptation of the retail banking operating model

Resource optimization and greater productivity

Differentiating and influential innovation

Responsible growth

CTRO Unit

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Bank Hapoalim BM published this content on 07 March 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 07 March 2024 07:41:09 UTC.