Ushur announced that it has entered into a strategic partnership with Benefitfocus to drive better member engagement with health and benefits programs. Ushur's no-code and AI-powered Customer Experience Automation™ platform enables non-technical citizen developer and business users to automate customer journeys and deliver highly personalized digital experiences focused on rapid issue resolution through self-service across all channels of engagement. Benefitfocus offers employers and health plans a range of solutions designed to simplify the complexity of benefits administration, lower the cost of health care and help improve employee health and engagement. Benefitfocus has partnered with Ushur to integrate its AI-powered automated engagement capabilities to reach out to employees and health plan members at the right time and through the right engagement channel, making it easier for members to take appropriate action in a digital, self-service manner.