PRESS RELEASE

Boursorama Banque popular with its customers Ranked number 1 French bank by Bain & Company Record-level recommendation rate of 90% according to Opinion Way

Boulogne-Billancourt, 13 March 2013 - Boursorama released today the results of two "customer satisfaction" surveys conducted among banking customers by the consulting firm Bain & Company and the market research agency Opinion Way. The scores obtained by Boursorama Banque are excellent compared with the industry averages.

In addition to offering its customers the most competitive prices and services of the market, Boursorama Banque fully meets their expectations: establishing a distance relationship reliable and customised. The results obtained by Boursorama Banque on the two surveys illustrate this: