CareCloud, Inc. announced the promotion of two leaders within its management team: Loraine Goetsch to Division President and SVP of Integrations, and Steve Link to Senior Vice President of Client Operations. Goetsch and Link are working to support CareCloud’s ongoing scalability by enhancing and optimizing critical aspects such as operational integration and functional service delivery. As one of CareCloud’s original employees, Goetsch has played an instrumental role in the company’s growth over the last two decades - serving as a VP of operations, sales, and revenue cycle management. Over the years, Goetsch’s leadership experience has made her uniquely qualified to drive operational change and efficiencies as CareCloud continues to expand its client base. As Senior Vice President of Client Operations, Steve Link is responsible for CareCloud’s revenue cycle management (RCM) operations, including all functional components of service delivery. Prior to his appointment, Link was the Vice President of Client Operations at CareCloud, where he and his team successfully helped medical group clients achieve practice management excellence. Link has 30 years of experience in the healthcare and financial services industry. Previous to CareCloud, he worked for both athenahealth and Bank of America.
CareCloud, Inc. is a healthcare information technology company. The Company provides a suite of cloud-based solutions and related business services, to healthcare providers, from small practices to enterprise medical groups, hospitals, and health systems throughout the United States. Its segments include Healthcare IT and Medical Practice Management. Healthcare IT segment includes technology-assisted revenue cycle management, software-as-a-service (SaaS) solutions and other services. Medical Practice Management segment includes the management of three medical practices. Its technology-enabled business solutions include revenue cycle management; Cloud-based software; Digital health; and Healthcare IT professional services & staffing. Its SaaS platforms include practice management (PM), electronic health record (EHR), patient experience management (PXM), and others. Its Revenue Cycle Management services including end-to-end medical billing, eligibility, analytics, and related services.