Year-End Investor Meeting FY2023.3 (Fiscal Year Ended March 31, 2023)

  1. Management Approach II. Dividends

Shunsuke Niwa

President,

Representative Director

Central Japan Railway Company

April 27, 2023

Management Approach

2

  • By developing the three generations of railways of conventional lines,
    the Tokaido Shinkansen, and the Chuo Shinkansen in an integrated manner going forward, JR Central will continue to vigorously fulfill its mission.

Specific Efforts of Initiatives for Revenue Expansion

3

Stimulating travel demand for business and sightseeing

  • "Let's Go Meet" campaign
  • Full-scaleintroduction of "Business Booth"
  • Expansion of Chartered Shinkansen Package
  • EX-MaaS(tentative name)
  • Development of attractive sightseeing materials
  • Collaboration with animation, movies, games, etc. Chartered Shinkansen Package
  • Doctor Yellow ride experience

Seamless!＋

HOTEL

TAXI

Car rental

Graphical illustration of

the use of "EX-MaaS (tentative name)"

"Let's Go Meet" campaign

Enhancement of added value

  • EX Green Plus One
  • S Work P Seats
  • Revision of prices, etc. of Japan Rail Pass
  • Examine the possibility of introducing a superior class to Green Cars

Collaboration with

the "Love Live! Sunshine!!" project

Doctor Yellow

ride experience

S Work P Seats

⃝ Work to expand the use of railway services and increase revenues by stimulating demand and enhancing added value

Future Direction of Group Businesses

4

Improving management efficiency of

group companies

  • Reorganization of the Merchandise and Other Business
    A merger between Tokai Kiosk and JR-CENTRAL PASSENGERS is scheduled for October 2023 to increase the attractiveness and profitability of shops inside stations
  • Renovation of station commercial facilities Strengthen profitability by expanding sales floors

Capturing demand for luxury goods and services

  • JR Nagoya Takashimaya
    A men's section that puts together 18 overseas luxury brands is scheduled to open

Renovation of ASTY Shizuoka (West Building)

Promoting real estate development

in areas along rail lines

  • An attractive hotel for both Japanese and foreign guests is scheduled to open in FY2026 at a distance of a 3-minute walk from the Hachijo east exit of Kyoto Station
  • We will continue to actively promote real estate development in areas along rail lines both in and outside station locations

Opening of the first Louis Vuitton shop

that mainly focuses on men's items in the Tokai area

  • Nagoya Marriott Associa Hotel
    Major renovation of suite rooms to meet the needs of high net worth individuals and inbound customers

Introducing a shared point program

The "TOKAI STATION POINT" program

available for use in shops inside the stations of the JR Central Group is scheduled to start in October 2023 *Coordination with the EX Service is also

under consideration

JR Central's Human Capital Management

5

  • We will strengthen and accumulate human capital through human resource development and the creation of a rewarding workplace while developing a corporate culture of "thinking freely, discussing a lot, and tenaciously getting the job done."
  • We strive to increase employee engagement to maximize corporate value.
    • We will conduct an engagement survey of all employees for the first time this fiscal year.

JR Central's human capital management (schematic diagram)

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Central Japan Railway Company published this content on 19 May 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 19 May 2023 06:49:09 UTC.