COLTENE HOLDING AG Customer Focus
Annual2022Report
Fit for our Customers
COLTENE carried the positive momentum of its record 2021 performance into the first half of 2022. However, the after-effects of the pandemic impacted Group performance in 2022: supply bottlenecks lasted longer than expected, sales in China suffered from the lockdowns, and demand for surface disinfection returned to normal. In adddition, inflation and fears of recession increasingly affected the business. In short, there were many challenges that our employees managed to overcome with a great deal of commitment and flexibility.
We are delighted that the focus of our attention shifted back to personal customer contact in 2022. Training programs and customer seminars are once again part of normal life. This is a welcome development, as our business thrives on close cooperation with customers - whether in research, development or during sales consultations. In line with this priority, we opended a new, state-of-the-art training center in North America. We also launched a central customer desk - a platform that speeds up and enhances the efficiency and expertise of both offline and online cooperation with customers.
This year's photo story illustrates our customer focus and shows how our employees are getting into shape for their customers.
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COLTENE Strategy Core Elements
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Regulatory Expertise to Deliver Competitive Advantage
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Contents
Product Overview | 4 |
Facts and Figures | 5 |
Information about COLTENE Shares | 6 |
Highlights 2022 | 8 |
Foreword | 10 |
Focusing on Customer Value | 16 |
Operational Review | |
and Financial Commentary | 20 |
Sustainability Report | 28 |
Corporate Governance | 48 |
Compensation Report | 74 |
Financials | 89 |
Important Addresses | 126 |
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Product Overview
The COLTENE Group divides its comprehensive product range into
three product groups: Infection Control, Dental Preservation, and Efficient Treatment.
Infection Control
Instrument reprocessing and surface disinfection
33 %
COLTENE offers cleaning, sterilization and disinfection products for reusable dental instruments and dental practice surfaces. Examples of its comprehensive range of products in Infection Control are state- of-the-art ultrasonic cleaning units and solutions, washers, thermal disinfection equipment and autoclaves, and premium disinfectant wipes for all dental practice surfaces.
Dental Preservation
Restoration, Endodontics
29 %
With its restorative and endodontic systems to conserve vital and non-vital tooth enamel, COLTENE offers a wide variety of products for lasting tooth preservation, from the crown to the root. Its attractive range of preservation products includes premium bonding solutions, composites, root canal instruments, irrigation solutions including auxiliaries, and materials for root canal obturation and sealing.
Efficient Treatment
Prosthetics, Rotary Instruments, Treatment Auxiliaries
38 %
The Treatment Efficiency product group comprises a wide range of products and auxiliaries that enhance efficiency in dentistry. These range from high-precision impression materials and premium wound treatment solutions to dental cotton products, efficient aspirator tips, high-performance rotary instruments, and dental dams used to isolate teeth for treatment.
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Facts and Figures
COLTENE is an international developer, manufacturer and seller of dental consumables and small equipment in the areas of Infection Control, Dental Preservation and Efficient Treatment. COLTENE has state-of-the-art production facilities in the US, Canada, Germany, France and Switzerland, as well as its own sales organizations in all major markets including North America, Europe, Japan, China, India and Latin America. The COLTENE Group has 1 221 employees around the world (31 December 2022).
5-Year Overview: 2018 - 2022 (in CHF m)
Net Sales | Net Profit | ||||||||
2018 | 2019 | 2020 | 2021 | 2022 | 2018 | 2019 | 2020 | 2021 | 2022 |
204.0 | 273.8 | 248.4 | 279.2 | 267.1 | 17.0 | 20.0 | 8.2 | 31.7 | 26.0 |
EBIT | Free Cash Flow | ||||||||
-90.8 | |||||||||
2018 | 2019 | 2020 | 2021 | 2022 | 2018 | 2019 | 2020 | 2021 | 2022 |
25.4 | 32.0 | 23.3 | 43.8 | 34.9 | 10.7 | 24.3 | 22.7 | 15.2 |
Net Sales by Region in %
48.2 | 35.5 | 10.8 | 2022 |
5.5
North America | Latin America | EMEA | Asia | |
49.7 | 4.4 | 35.0 | 10.9 | 2021 |
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Disclaimer
Coltene Holding AG published this content on 03 March 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 03 March 2023 05:28:00 UTC.
