Integrated Report 2021

Table of Contents

- Our strategy and pillars

5

-

Delivering the benefits of

8

ICT to everyone

-

Making our people and

10

communities happier

-

Operating ethically and

26

responsibly

Sustainability Report

4

Priority Focus Areas
Our Purpose

Sustainability Report

How do we safeguard long-term value

1. Sustainability Report

1.1 Sustainability at EITC

Our strategy and sustainability pillars

Our purpose is reflected in our vision statement - which is to 'add life to life'. This is also our approach to sustainability - how we seek to make our people and communities happier by delivering the benefits of ICT to everyone, and operating ethically and responsibly.

Today, we consider ourselves a leader and enabler for sustainability in the UAE. Through our technology solutions, environmental management, and social projects, we have been able to create a very positive impact on the UAE, its economy, its environment and its people.

We continue to be the official strategic partner of the Smart Dubai Office and the platform provider for Dubai Pulse. We are also a member of the Dubai Chamber of Commerce and Industry's Chamber for Responsible Business.

Over the past year, we have worked on our sustainability pillars to bring in more focus on areas that matter to our business and our stakeholders. We have identified 6 specific areas and corresponding Sustainable Development Goals that can strengthen our sustainability impact in the years to come.

Our purpose is to build a sustainable and responsible business by connecting and enhancing lives.

OUR PEOPLE

OUR PLANET

OUR CUSTOMER

Sustainability

Make people and

Operate ethically

Deliver the benefits

Objectives

society happier

and responsibly

of our services to all

Employee engagement

Environmental

Customer

and well-being

footprint

happiness

CSR-Community

Data privacy

Technology for

well-being

and security

good

DECENT WORK AND

GOOD HEALTH

INDUSTRY, INNOVATION

RESPONSIBLE

INDUSTRY, INNOVATION

PARTNERSHIPS

8 ECONOMIC GROWTH

3 AND WELL-BEING

9 AND INRASTRUCTURE

12 CONSUMPTION

9 AND INRASTRUCTURE

17 FOR THE GOALS

Priority

AND PRODUCTION

SDGs

5

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Emirate Integrated Telecommunications Company PJSC published this content on 11 March 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 11 March 2022 09:05:01 UTC.