GARTNER, INC.
2024 marks the 14th consecutive time that
Despite the headwinds experienced by many in the transportation industry,
'Once again our customers have made it clear to the industry - they select and stay with a TMS provider that prioritizes customer success, drives more value in technology investments, and delivers an integrated portfolio of first to final mile solutions that enhance all modes of transportation,' said
'Overall, the TMS provides a robust platform to plan and execute a variety of shipment modes. The self-guiding and configurable workflow allows teams to onboard new members quickly and get them productive fast. Document uploads, document generation and tracking of billing requirements and rate management results in an effective billing cycle. Continued investment in the product while listening closely to customer feedback promises continued value adds.' - VP, Systems Integration in the transportation industry
'As an early mover in developing and delivering advanced technology to our customers,
In 2023,
Smart Transportation: Providing an intelligence-based suite that covers and optimizes every phase of a shipment's lifecycle. The Smart Transportation Suite includes
Customer Success: Driving customer utilization, adoption, and success for enabling customers to realize total value from technology investments.
Capabilities Before the First Mile: Adding local, national, and international sourcing compliance capabilities encompassing products, factories, order plans, and items.
End-to-End Optimization Starting at the First Mile: Increasing transportation planning capabilities including optimization, visibility, predictive analytics, fleet management, and freight claim payments.
Final Mile: From Cars & Trucks to Driverless Vehicles & Drones: Enhancing parcel/less than truckload, real-time street level scheduling, routing, exception and corrections and maximizing asset and driver efficiency and accuracy with updated ETAs transparent to the end user.
Operationalized Data: Leveraged 400-plus terabytes of transportation data helping standardize and make data consistent and usable for customers. Embedded deeper functionality around ocean and air, ultimately enabling autonomous decision-making.
'In 2024 our strategy will continue to directly map to our customers' needs,' said
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