Empowering Sustainability to Embrace the Future

Sustainability Report 2022

H.H. Sheikh

Nawaf Al-AhmadAl-JaberAl-Sabah

Amir of the State of Kuwait

H.H. Sheikh

Mishal Al-AhmadAl-JaberAl-Sabah

Crown Prince of the State of Kuwait

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Sustainability Report 2022 | 3

Table of

Contents

Message from Chairman

6

Key Highlights in 2022

8

Message from Group CEO

10

1.

Overview

12

About this Report

13

Our Direct Presence

14

Business Profile

15

Vision, Mission and Values

16

Economic Performance

17

2.

Approach and Strategy Towards Sustainability

19

Message from Chairperson of the Sustainability Steering Committee

20

Our Sustainability Approach

21

Sustainability Ambition

22

Sustainability Journey

23

Collaborating to Create Sustainability Awareness

24

3.

Stakeholder Engagement and Materiality

25

Stakeholder Engagement

26

Materiality Matrix

29

Our Journey in the UN

31

Description and Mapping of Material Topics

32

ESG Risk Management

34

4.

Governance

36

Governance Structure

37

Business Ethics and Policies

40

Data Privacy and Cyber Security

44

5.

Social

46

Human Capital

47

Connecting with Community

49

Connection with Customers

52

6.

Environment

58

Environmental Program

59

Working Towards Circularity

60

Environmental Awareness

61

7.

Awards

62

8.

Opinion Statement

64

9.

Appendix

67

GRI Content Index

68

Sustainability Report 2022 | 5

Message from Chairman

We want to enhance the insurance sector's contribution to sustainable development, creating value in economic, environmental and social aspects thus benefiting the society at large

Dear Stakeholders,

I am proud to share with you our first Sustainability Report, titled "Empowering Sustainability to Embrace the Future" Thisyear,wehaveorganizedoursustainabilityreporttobefocusedonEnvironmental,Social,andGovernance(ESG)factors,whichcovers allGIG'smainactivities.Atthesametime,wealsocontinueourESGfocustowardsourstakeholders,UNSustainableDevelopmentGoals (UN SDGs), and the Global Reporting Initiative (GRI) standards.

Over the years, Gulf Insurance Group (GIG) has positioned itself as a leader in the insurance industry, offering innovative, and sustainable insurance solutions with world class services to individuals and companies, keeping in mind the best interest of our clients. Our financial success is accompanied by a deliberate approach towards sustainability and sustainable operations.

We recognize the importance of affordability and accessibility of insurance for all.To achieve this,we have designed flexible products that provide customized coverage options and premiums, thus contributing towards increasing insurance penetration in the region. We take pride in the progress we have achieved in implementing the highest standards of corporate governance whilst embedding sustainability as an integral part of our corporate culture and operations. We will continue meeting our promises to achieve responsible and sustainable growth and to share our successes with the communities in which we operate. On behalf of the Board of Directors, I extend my gratitude to all GIG stakeholders who were involved in continuously supporting and enabling our sustainability practices. We hope that this Sustainability Report proves to be a valuable tool for you, our cherished stakeholders, in understanding our ESG efforts and we look forward to receiving your feedback.

Sincerely,

Farqad Abdullah Al-Sane

Chairman of the Board of Directors

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Gulf Insurance Group KSCP published this content on 16 October 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 16 October 2023 05:06:26 UTC.