MRV Communications : Service Providers – Meet Your Customers’ Redundancy Needs

Redundancy is always an important consideration for service providers. With millions of customers traversing their networks, it is crucial to ensure connectivity even in the event of a system or component failure. Redundancy can be built into the system, at multiple layers. Resilience is maintained with redundant physical links and protocols at layers 2 and 3, which are designed to route traffic around failed nodes or ports. These mechanisms work well to meet the service level agreements (SLAs) of the most demanding corporate customers.

Service providers know that connectivity is increasingly important for just about everyone. With that in mind, what can you do to preserve your customers' personal connectivity in the event of a local network outage? As Murphy's Law states, 'Anything that can go wrong, will go wrong.' Because unpredictable events happen, you need to have an evaluation plan in place in order to keep a residence or company's workforce connected.

Consider the uses your customers have for connected information. They connect with co-workers, other businesses and provide assistance to their own set of customers. These communications are critical and not having reliable connectivity in extreme situations is unacceptable. We all have flashlights and candles in the event of power outage, so why not start thinking of a redundant connectivity plan?

As a service provider, you are under constant pressure to provide high-quality, value-added services to both your residential and business customers. MRV helps remove the pressure and provides you with the assurance of redundant connectivity. Whether your clients are large enterprises or an average consumer, there is no doubt they are running around the clock, and it is vital to keep them running smoothly with redundant technologies.

Learn more about how MRV can help you help your customers. Get in touch today.

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