This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health Tune in to hear them discuss actionable strategies to translate the hospitality mindset into fostering genuine connections with patients and implement service standards that enhance the patient experience. [...]

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NRC - National Research Corporation published this content on 14 May 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 14 May 2024 17:33:01 UTC.