Press Ganey Holdings, Inc. (NYSE:PGND) today announced the video release of Chief Medical Officer Dr. Thomas H. Lee’s 2015 TEDMED talk. A practicing physician as well as a health care leader and author, Dr. Lee has committed his efforts to reducing patient suffering through empathic care. The acclaimed TEDMED event spotlights 50 of the world’s leading thought leaders, spanning many industries, backgrounds and disciplines, to join together and focus on what’s new and important in health and medicine in order to catalyze change for living in a healthier world.

As part of the “Who Cares for Health Care?” session of the event, Dr. Lee’s presentation specifically addresses the importance of teamwork among care providers in the mission to reduce patient suffering through coordinated and compassionate care. He emphasizes that creating peace of mind for patients is essential to providing an excellent care experience and cultivating patient loyalty— both strategic imperatives for health care organizations in a value-based care environment.

“We are practicing medicine in an historic period of change in health care that is consumer-driven and value-oriented. To thrive, health care providers need to organize themselves around meeting the needs of patients and reducing suffering,” said Dr. Tom Lee. “To do that requires both technical excellence and empathic care. Caregivers are reminded of the noble cause of medicine—the reduction of patient suffering—and are finding that not only is it the right thing to do, it’s critical to improving health care.”

Dr. Lee has more than three decades of experience in health care performance improvement as a practicing physician, hospital executive, researcher and health policy expert. He has numerous published works including a recent book published by McGraw Hill, An Epidemic of Empathy in Healthcare: How to Deliver Compassionate Connected Patient Care That Creates a Competitive Advantage, explaining the strategic imperative for provider organizations to employ a more patient-centric approach in order to capture and retain business. In addition to his role as CMO at Press Ganey, Dr. Lee, continues to practice primary care at Brigham and Women’s Hospital in Boston. Dr. Lee formerly served as Network President for Partners Healthcare System and CEO for Partners Community HealthCare, Inc., the integrated delivery system founded by Brigham and Women’s Hospital and Massachusetts General Hospital.

View Dr. Lee’s TEDMED presentationhere.

About Press Ganey

Press Ganey Holdings (NYSE: PGND) is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Celebrating 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, we served more than 26,000 health care facilities.