General



The following discussion should be read together with our consolidated financial
statements and the related notes included elsewhere in this Annual Report on
Form 10-K. This discussion contains forward-looking statements about our
business and operations. Our future results may differ materially from those we
currently anticipate as a result of the factors we describe under "Risk Factors"
and elsewhere in this Annual Report on Form 10-K.

Executive Overview



On December 21, 2020, we announced that our Board of Directors unanimously
approved the Company's entry into a definitive agreement whereby Viasat will
acquire the Company in an all-stock transaction representing an enterprise value
of $222 million, including the Company's net debt as of September 30, 2020,
based on the closing price of Viasat common stock on December 18, 2020. Under
the terms of the agreement, the Company's stockholders will receive a fixed
exchange ratio of 0.1845 shares of Viasat stock for each share of the Company's
common stock owned by the stockholders. Based on the parties' volume weighted
average prices ("VWAPs") for the 20 trading days ending on December 18, 2020,
the transaction represents a 17.9% premium for the Company's stockholders. Upon
closing, the Company's stockholders are expected to own approximately 5.7% of
Viasat's outstanding common stock. The all-stock transaction is intended to be
tax-free to the Company stockholders. The transaction, which is expected to
close by mid-calendar year 2021, is subject to customary closing conditions and
regulatory approvals, including the approval of RigNet's stockholders.

We deliver advanced software and communications infrastructure that allow our
customers to realize the business benefits of digital transformation. With
world-class, ultra-secure solutions spanning global IP connectivity,
bandwidth-optimized OTT applications, IIoT big data enablement, and
industry-leading machine learning analytics, we support the full evolution of
digital enablement, empowering businesses to respond faster to high priority
issues, mitigate the risk of operational disruption, and maximize their overall
financial performance.

Our Operations

We are the leading provider of ultra-secure, intelligent networking solutions
and specialized applications. Customers use our private networks to manage
information flows and execute mission-critical operations primarily in remote
areas where conventional telecommunications infrastructure is either unreliable
or unavailable. We provide our clients with what is often the sole means of
communication for their remote operations. On top of and vertically integrated
into these networks we provide services ranging from fully-managed voice, data,
and video to more advanced services including: cyber-security threat detection
and prevention; applications to improve crew welfare, safety or workforce
productivity; and a real-time AI-backed data analytics platform to enhance
customer decision making and business performance.

Segment information is prepared consistent with the components of the enterprise
for which separate financial information is available and regularly evaluated by
the chief operating decision-maker for the purpose of allocating resources and
assessing performance.

• Managed Communications Services (MCS). Our MCS segment provides remote

communications, telephony and technology services for offshore and onshore

drilling rigs and production facilities, support vessels, and other remote

sites.

• Applications and Internet-of-Things (Apps & IoT). Our Apps & IoT segment

provides applications over-the-top of the network layer including SaaS

offerings such as a real-time machine learning and AI data platform

(Intelie Pipes and Intelie LIVE), Cyphre Encryption, ECS, applications for

safety and workforce productivity such as weather monitoring primarily in

the North Sea (MetOcean), and certain other value-added services such as


        AVI. This segment also includes the private machine-to-machine IoT data
        networks including SCADA provided primarily for pipelines.


    •   Systems Integration (SI). Our SI segment provides design and

implementation services for customer telecommunications systems. Solutions

are delivered based on the customer's specifications, adhering to

international industry standards and best practices. Project services may

include consulting, design, engineering, project management, procurement,

testing, installation, commissioning and maintenance. Additionally,

Systems Integration provides complete monitoring and maintenance for fire

and gas detection systems and PLC/automation control systems.

Corporate and eliminations primarily represents unallocated executive and support activities, including back-office software development, interest expense, income taxes, eliminations, the GX dispute and change in fair value of earn-out/contingent consideration.


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Customers in our MCS and Apps & IoT segments are primarily served under
fixed-price contracts, either on a monthly, usage or day rate basis or for
equipment sales. Our contracts are generally in the form of Master Service
Agreements, or MSAs, with specific services being provided under individual
service orders. Offshore contracts generally have a term of up to five years
with renewal options. Land-based contracts are generally shorter term or
terminable on short notice without a penalty. Service orders are executed under
the MSA for individual remote sites or groups of sites, and generally permit
early termination on short notice without penalty in the event of force majeure,
breach of the MSA or cold stacking of a drilling rig (when a rig is taken out of
service and is expected to be idle for a protracted period of time). SI
customers are served primarily under fixed-price, long-term contracts.

Cost of revenue consists primarily of satellite charges, voice and data
termination costs, network operations expenses, internet connectivity fees,
equipment purchases for SI projects and direct service labor. Satellite charges
consist of the costs associated with obtaining satellite bandwidth (the measure
of capacity) used in the transmission of service to and from contracted
satellites. Direct service labor consists of field technicians, our Network
Operations Center (NOC) employees, and other employees who directly provide
services to customers. Network operations expenses consist primarily of costs
associated with the operation of our NOC, which is maintained 24 hours a day,
seven days a week. Depreciation and amortization are recognized on all property,
plant and equipment either installed at a customer's site or held at our
corporate and regional offices, as well as intangibles arising from acquisitions
and internal-use software. Selling and marketing expenses consist primarily of
salaries and commissions, travel costs and marketing communications. General and
administrative expenses consist of expenses associated with our management,
finance, contract, support and administrative functions.

Profitability generally increases or decreases at an MCS site as we add or lose
customers and value-added services. Assumptions used in developing the rates for
a site may not cover cost variances from inherent uncertainties or unforeseen
obstacles, including both physical conditions and unexpected problems
encountered with third party service providers.

Recent Developments

As of December 31, 2020, we provided MCS to a total of 1,142 U.S. and non-U.S. sites

As of December 31, 2020, we had backlog for our cost to cost projects (formerly known as percentage of completion) of $7.7 million.

Known Trends and Uncertainties

Operating Matters



Uncertainties in the oil and gas industry may continue to impact our
profitability. The fundamentals of the oil and gas industry we serve expect to
remain challenged at least into the first half of 2021 particularly offshore. In
2020, our customers and we were adversely impacted by the COVID-19 pandemic. Our
customers have had certain of their work-sites for large projects closed and are
operating certain sites with only essential employees. Travel to and from remote
locations has been restricted and, in some cases, suspended. The global oil
industry we serve has experienced reduced demand and layoffs as a result.
Furthermore, in the first half of 2020, the Saudi state oil producer, Saudi
Aramco, and Russia, along with the broader OPEC+ group, initially failed to
reach an agreement to continue production cuts and collectively launched a price
war with the goal of attempting to recapture market share that OPEC+ had lost to
U.S. oil producers in recent years. Following the OPEC+ actions on price and in
conjunction with significantly reduced demand as a result of the COVID-19
pandemic, Brent crude prices which were $67.77 as of December 31, 2019, fell to
$9.12 as of April 21, 2020, and rose to $51.22 per barrel as of December 31,
2020. There is no guarantee that OPEC+ will continue the current production cuts
and an increase in oil supply could have an adverse effect on our industry. The
oil and gas environment continues to be challenged with operators focusing on
projects with shorter pay-back periods that generally require less capital
investment and lower costs from service providers and drilling contractors. We
generally anticipate that oil and gas demand will begin to recover as the impact
of COVID-19 eases and that the oil and gas industry will begin to recover in
2021. However, we cannot anticipate when the impact of the COVID-19 on the
global economic conditions will ease substantially. We expect that customers
will begin to move forward on major projects and drilling campaigns and that the
importance of digital transformation in the oil and gas industry will continue
to accelerate. Generally, a prolonged lower oil price environment decreases
exploration and development drilling investment, utilization of drilling rigs
and the activity of the global oil and gas industry that we serve.

In addition, uncertainties that could impact our profitability include service
responsiveness to remote locations, communication network complexities,
political and economic instability in certain regions, cyber-attacks, export
restrictions, licenses and other trade barriers. These uncertainties may result
in the delay of service initiation, which

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may negatively impact our results of operations. Additional uncertainties that
could impact our operating cash flows include the availability and cost of
satellite bandwidth, timing of collecting our receivables, and our ability to
increase our contracted services through sales and marketing efforts while
leveraging the contracted satellite and other communication service costs.

Sales Tax Audit



We are undergoing a routine sales tax audit from a state where we have
operations. The audit can cover up to a four-year period. We are in the early
stages of the audit and do not have any estimates of further exposure, if any,
for the tax years under review.

The Company closed a prior year sales tax audit from a state where we have operations. The assessment had no material impact to the Company's Consolidated Financial Statements



Critical Accounting Policies

Certain of our accounting policies require judgment by management in selecting
the appropriate assumptions for calculating financial estimates. By their
nature, these judgments are subject to an inherent degree of uncertainty. These
judgments are based on our historical experience, terms of existing contracts,
observance of trends in the industry, information provided by our customers, and
information available from other outside sources, as appropriate. Future results
may differ from these judgments under different assumptions or conditions. Our
accounting policies that require management to apply significant judgment
include:

Revenue Recognition - Revenue from Contracts with Customers

Revenue is recognized to depict the transfer of promised goods or services in an amount that reflects the consideration to which we expect to be entitled in exchange for those goods or services.

Revenue Recognition - MCS and Apps & IoT



MCS and Apps & IoT customers are primarily served under fixed-price contracts,
either on a monthly, usage or day rate basis or for equipment sales and
consulting services. Our contracts are generally in the form of Master Service
Agreements, or MSAs, with specific services being provided under individual
service orders. Offshore contracts generally have a term of up to five years
with renewal options. Land-based contracts are generally shorter term or
terminable on short notice without a penalty. Service orders are executed under
the MSA for individual remote sites or groups of sites, and generally permit
early termination on short notice without penalty in the event of force majeure,
breach of the MSA or cold stacking of a drilling rig (when a rig is taken out of
service and is expected to be idle for a protracted period of time).

Performance Obligations Satisfied Over Time-The delivery of service represents
the single performance obligation under MCS and Apps & IoT contracts. Revenue
for contracts is generally recognized over time as service is transferred to the
customer and we expect to be entitled to the agreed monthly, day rate or usage
rate in exchange for those services.

Performance Obligations Satisfied at a Point in Time-The delivery of equipment
represents the single performance obligation under equipment sale contracts.
Revenue for equipment sales is generally recognized upon delivery of equipment
to customers.

Revenue Recognition - Systems Integration



Revenues related to long-term, fixed-price SI contracts for customized network
solutions are recognized based on the percentage of completion for the contract.
At any point, RigNet has numerous contracts in progress, all of which are at
various stages of completion. Accounting for revenues and profits on long-term
contracts requires estimates of total estimated contract costs and estimates of
progress toward completion to determine the extent of revenue and profit
recognition. Progress towards completion on fixed-price contracts is measured
based on the ratio of costs incurred to total estimated contract costs (the
cost-to-cost method). These estimates may be revised as additional information
becomes available or as specific project circumstances change.

Performance Obligations Satisfied Over Time - The delivery of a SI solution
represents the single performance obligation under SI contracts. Progress
towards completion on fixed-price contracts is measured based on the ratio of
costs incurred to total estimated contract costs (the cost-to-cost method).
These estimates may be revised as additional information becomes available or as
specific project circumstances change.

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We review all material contracts on a monthly basis and revise the estimates as
appropriate for developments such as providing services, purchasing third-party
materials and equipment at costs differing from those previously estimated, and
incurring or expecting to incur schedule issues. Changes in estimated final
contract revenues and costs can either increase or decrease the final estimated
contract profit or loss. Profits are recorded in the period in which a change in
estimate is recognized, based on progress achieved through the period of change.
Anticipated losses on contracts are recorded in full in the period in which they
become evident. Revenue recognized in excess of amounts billed is classified as
a current asset under Costs and estimated earnings in excess of billings on
uncompleted contracts (CIEB).

Variable Consideration - SI - We record revenue on contracts relating to certain
probable claims and unapproved change orders by including in revenue an amount
less than or equal to the amount of costs incurred to date relating to these
probable claims and unapproved change orders, thus recognizing no profit until
such time as claims are finalized or change orders are approved. The amount of
unapproved change orders and claim revenues is included in our Consolidated
Balance Sheets as part of CIEB. No material unapproved change orders or claims
revenue was included in CIEB as of December 31, 2020 and 2019. As new facts
become known, an adjustment to the estimated recovery is made and reflected in
the current period.

SI contracts are billed in accordance with the terms of the contract which are
typically either based on milestones or specified time intervals. As of December
31, 2020 and 2019, the amount of CIEB related to Systems Integration projects
was $12.0 million and $13.3 million, respectively. Under long-term contracts,
amounts recorded in CIEB may not be realized or paid, respectively, within a
one-year period. As of December 31, 2020 and 2019, $1.0 million and $1.0
million, respectively, of amounts billed to customers in excess of revenue
recognized to date are classified as a current liability, under deferred
revenue. Additionally, as of December 31, 2020 and 2019, there were $3.6 million
and $2.6 million of retention included in Accounts Receivable.

Accounts Receivable



Trade accounts receivable are recognized as customers are billed in accordance
with customer contracts. We report an allowance for doubtful accounts for
probable credit losses existing in accounts receivable. Management determines
the allowance which is adjusted based on historical experience, current economic
conditions, and reasonable assumptions. Individual receivables and balances
which have been outstanding greater than 120 days are reviewed individually.
Account balances, when determined to be uncollectible, are charged against the
allowance.

Property, Plant and Equipment



Property, plant and equipment consists of (i) telecommunication and computer
equipment, (ii) furniture and other office equipment, (iii) leasehold
improvements, (iv) building and (v) land. All property, plant and equipment,
excluding land, is depreciated and stated at acquisition cost net of accumulated
depreciation. Depreciation is calculated using the straight-line method over the
expected useful lives of the respective assets, which range from one to ten
years. We assess the value of property, plant and equipment for impairment when
we determine that events and circumstances indicate that the recorded carrying
value may not be recoverable. An impairment is determined by comparing estimated
future net undiscounted cash flows to the carrying value at the time of the
assessment. No impairment to property, plant and equipment was recorded in the
years ended December 31, 2020, 2019 or 2018.

Any future downturn in our business could adversely impact the key assumptions
in our impairment test. While we believe that there appears to be no indication
of current or future impairment, historical operating results may not be
indicative of future operating results and events and circumstances may occur
causing a triggering event in a period as short as three months.

Intangibles



Intangibles consist of customer relationships, covenants-not-to-compete, brand
name, licenses, developed technology and backlog acquired as part of our
acquisitions. Intangibles also include internal-use software. Intangibles have
useful lives ranging from 5.0 to 20.0 years and are amortized on a straight-line
basis. We assess the value of intangibles for impairment when we determine that
events and circumstances indicate that the recorded carrying value may not be
recoverable. An impairment is determined by comparing estimated future net
undiscounted cash flows to the carrying value at the time of the assessment.

In September 2020, we identified a triggering event in the Apps & IoT segment
associated with Cyphre as a result of market conditions, which resulted in a
reduction in our cash flow projections during a revision of our internal
forecast. We performed a recoverability analysis and determined the carrying
value of the intangible assets acquired with the Cyphre acquisition, which
included trade name, customer relationship and developed technology, was in
excess of their recoverable value and we recognized an impairment of $3.8
million.

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No impairment to intangibles was recorded in the years ended December 31, 2019 or 2018.



Any future downturn in our business could adversely impact the key assumptions
in our impairment test. While we believe that there appears to be no indication
of current or future impairment, historical operating results may not be
indicative of future operating results and events and circumstances may occur
causing a triggering event in a period as short as three months.

Goodwill

Goodwill resulted from prior acquisitions as the consideration paid for the
acquired businesses exceeded the fair value of acquired identifiable net
tangible and intangible assets. Goodwill is reviewed for impairment at least
annually, as of July 31, with additional evaluations being performed when events
or circumstances indicate that the carrying value of these assets may not be
recoverable.

The goodwill impairment test is used to identify potential impairment by
comparing the fair value of each reporting unit to the book value of the
reporting unit, including goodwill. Fair value of the reporting unit is
determined using a combination of the reporting unit's expected present value of
future cash flows and a market approach. The present value of future cash flows
is estimated using our most recent forecast and our weighted average cost of
capital. The market approach uses a market multiple on the reporting unit's cash
generated from operations. Significant estimates for each reporting unit
included in our impairment analysis are cash flow forecasts, our weighted
average cost of capital, projected income tax rates and market multiples.
Changes in these estimates could affect the estimated fair value of our
reporting units and result in an impairment of goodwill in a future period. If
the fair value of a reporting unit is less than its book value, goodwill of the
reporting unit is considered to be impaired. If the book value of the reporting
unit's goodwill exceeds the implied fair value of that goodwill, an impairment
loss is recognized in an amount equal to that excess. Any impairment in the
value of goodwill is charged to earnings in the period such impairment is
determined.

The combination of the COVID-19 pandemic and unprecedented oil and gas prices
during the first quarter of 2020 impacted our internal forecast. As a result, we
performed an interim goodwill impairment test during the first quarter of 2020
and determined that two of our reporting units had carrying values in excess of
their fair value which resulted in a goodwill impairment charge of $23.1
million. The charge fully impaired goodwill previously reported in MCS of $21.8
million and Systems Integration of $1.4 million.

Apps & IoT had $20.5 million of goodwill as of December 31, 2020, and fair value
exceeded carrying value by over 100% as of the July 31, 2020 annual impairment
test. Any future downturn in our business could adversely impact the key
assumptions in our impairment test.

While we believe that there appears to be no indication of current or future
impairment, historical operating results may not be indicative of future
operating results and events and circumstances may occur causing a triggering
event in a period as short as three months.

We recorded no goodwill impairments in the years ending December 31, 2019 or 2018.



Taxes

Current income taxes are determined based on the tax laws and rates in effect in
the jurisdictions and countries that we operate in and revenue is
earned. Deferred income taxes reflect the tax effect of net operating losses,
foreign tax credits and the tax effects of temporary differences between the
carrying amount of assets and liabilities for financial statement and income tax
purposes, as determined under enacted tax laws and rates. Valuation allowances
are established when management determines that it is more likely than not that
some portion or the entire deferred tax asset will not be realized. The
financial effect of changes in tax laws or rates is accounted for in the period
of enactment.

From time to time, we engage in transactions in which the tax consequences may
be subject to uncertainty. In the normal course of business, we prepare and file
tax returns based on interpretation of tax laws and regulations, which are
subject to examination by various taxing authorities. Such examinations may
result in future tax and interest assessments by these taxing authorities. We
evaluate our tax positions and recognize only tax benefits for financial
purposes that, more likely than not, will be sustained upon examination,
including resolutions of any related appeals or litigation processes, based on
the technical merits of the position.

We have elected to include income tax related interest and penalties as a component of income tax expense.


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New Accounting Pronouncements



No standard implemented during 2020 or 2019 had a material effect on our
financial position, cash flow or results of operations. See our audited
consolidated financial statements and the notes thereto included in this Annual
Report on Form 10-K for more details regarding our implementation and assessment
of new accounting standards.

Results of Operations



The following table sets forth selected financial and operating data for the
periods indicated.



                                                                                   Percentage Change
                                             Year Ended December 31,             2019 to       2018 to
                                        2020          2019          2018          2020           2019
                                                     (in thousands, except percentages)
Revenue                               $ 207,921     $ 242,931     $ 238,854         (14.4 )%        1.7 %
Expenses:
Cost of revenue (excluding
depreciation and amortization)          130,330       149,753       146,603         (13.0 )%        2.1 %
Depreciation and amortization            26,534        31,129        33,154         (14.8 )%       (6.1 )%
Impairment of goodwill and
intangible assets                        26,977             -             -             *             *
Change in fair value of
earn-out/contingent consideration         4,048         2,499         3,543          62.0 %        29.5 %
Gain on sales of property, plant
and
  equipment, net of retirements               -        (4,240 )           -             *             *
GX dispute                                    -             -        50,612             *             *
Selling and marketing                     9,631        12,230        12,844         (21.3 )%       (4.8 )%
General and administrative               43,810        53,630        53,193         (18.3 )%        0.8 %
Total expenses                          241,330       245,001       299,949          (1.5 )%      (18.3 )%
Operating loss                          (33,409 )      (2,070 )     (61,095 )     1,514.0 %       (96.6 )%
Other expense, net                       (5,555 )      (5,971 )      (3,965 )        (7.0 )%       50.6 %
Loss before income taxes                (38,964 )      (8,041 )     (65,060 )       384.6 %       (87.6 )%
Income tax (expense) benefit             (6,564 )     (10,745 )       2,746         (38.9 )%     (491.3 )%
Net loss                                (45,528 )     (18,786 )     (62,314 )       142.4 %       (69.9 )%
Less: Net income attributable to
non-controlling
  interests                                 280           370           139         (24.3 )%      166.2 %
Net loss attributable to RigNet,
Inc.
  stockholders                        $ (45,808 )   $ (19,156 )   $ (62,453 )       139.1 %       (69.3 )%
Other Non-GAAP Data:
Adjusted EBITDA (1)                   $  33,272     $  41,100     $  34,793         (19.0 )%       18.1 %



(1) See Non-GAAP Financial Measures for a reconciliation of our net loss to Adjusted EBITDA


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The following represents selected financial operating results for our segments:




                                             Year Ended December 31,               Percentage Change
                                                                                2019 to        2018 to
                                        2020          2019          2018        2020           2019
                                                      (in thousands, except percentages)
Managed Communications Services:
Revenue                               $ 135,754     $ 164,857     $ 171,574         (17.7 )%        (3.9 )%
Cost of revenue (excluding
depreciation and
  amortization)                          86,825       100,394       105,101         (13.5 )%        (4.5 )%
Depreciation and amortization            18,707        21,403        22,759         (12.6 )%        (6.0 )%
Impairment of goodwill                   21,755             -             -             *              *

Selling, general and administrative 10,310 13,288 16,448

         (22.4 )%       (19.2 )%
Managed Communications Services
operating                                                                          (106.2 )%         9.2 %
  income (loss)                       $  (1,843 )   $  29,772     $  27,266
Applications and
Internet-of-Things:
Revenue                               $  34,458     $  35,368     $  25,713          (2.6 )%        37.5 %
Cost of revenue (excluding
depreciation and
  amortization)                          14,520        17,239        13,386         (15.8 )%        28.8 %
Depreciation and amortization             4,544         4,892         4,570          (7.1 )%         7.0 %
Impairment of intangible assets           3,836             -             -             *              *

Selling, general and administrative 5,955 4,551 1,961

          30.9 %        132.1 %
Applications and Internet-of-Things
operating                                                                           (35.5 )%        49.9 %
  income                              $   5,603     $   8,686     $   5,796
Systems Integration:
Revenue                               $  37,709     $  42,706     $  41,567         (11.7 )%         2.7 %
Cost of revenue (excluding
depreciation and
  amortization)                          28,985        32,120        28,116          (9.8 )%        14.2 %
Depreciation and amortization               638         1,627         2,511         (60.8 )%       (35.2 )%
Impairment of goodwill                    1,386             -             -             *              *

Selling, general and administrative 1,500 2,530 1,698

         (40.7 )%        49.0 %
Systems Integration operating                                                       (19.1 )%       (30.4 )%
income                                $   5,200     $   6,429     $   9,242

Years Ended December 31, 2020 and 2019



Revenue. Revenue decreased by $35.0 million, or 14.4%, to $207.9 million for the
year ended December 31, 2020 from $242.9 million for the year ended December 31,
2019. Revenue for the MCS segment decreased $29.1 million, or 17.7% due to a
decrease in site counts as a result of the deteriorating conditions in the oil
and gas industry that we serve as well as from the effect of the COVID-19
pandemic and non-recurring service installation revenue related to the expansion
of the LTE network in the Gulf of Mexico that occurred in the prior year.
Revenue for the Systems Integration segment decreased $5.0 million, or 11.7%,
due primarily to timing of certain projects. Revenue for the Apps & IoT segment
decreased $0.9 million, or 2.6%, despite an increase in Intelie's revenue of
32%, due to lower equipment sales and bandwidth usage in our IoT business.

Cost of Revenue (excluding depreciation and amortization). Cost of revenue
(excluding depreciation and amortization) decreased by $19.4 million, or 13.0%,
to $130.3 million for the year ended December 31, 2020 from $149.8 million for
the year ended December 31, 2019. Cost of revenue (excluding depreciation and
amortization) decreased in the MCS segment by $13.6 million and was directly
related to the decrease in revenue which was a result of stacking rigs and
decreased site counts. Cost of revenue (excluding depreciation and amortization)
decreased in the Systems Integration segment by $3.1 million due to the timing
of certain projects. Cost of revenue (excluding depreciation and amortization)
decreased in the Apps & IoT segment by $2.7 million due to the decrease in
equipment re-sales and bandwidth in IoT compared to the prior year.

Depreciation and Amortization. Depreciation and amortization expenses decreased
by $4.6 million to $26.5 million for the year ended December 31, 2020 from $31.1
million for the year ended December 31, 2019. The decrease is primarily
attributable to the intangibles from the July 2012 acquisition of Nessco being
fully amortized coupled with lower capital expenditures compared to the prior
year.

Impairment of Goodwill and Intangible Assets. The combination of the COVID-19
pandemic and unprecedented low oil and gas prices during the first quarter of
2020 impacted our internal forecast. As a result, we

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performed an interim goodwill impairment test during the first quarter of 2020
and determined that two of our reporting units had carrying values in excess of
their fair value which resulted in a goodwill impairment charge of $23.1
million. The charge fully impaired goodwill previously reported in MCS of $21.8
million and Systems Integration of $1.4 million. In September 2020, we
identified a triggering event in the Apps & IoT segment associated with Cyphre
as a result of market conditions, which resulted in a reduction in our cash flow
projections during a revision of our internal forecast. We performed a
recoverability analysis and determined the carrying value of the intangible
assets acquired with the Cyphre acquisition, which included trade name, customer
relationship and developed technology, was in excess of their recoverable value
and we recognized an impairment of $3.8 million.

Gain on sales of property, plant and equipment, net of retirements. During the
year ended December 31, 2019, the Company recognized a gain of $4.2 million on
the sale of certain assets.

Selling and Marketing. Selling and marketing expenses decreased by $2.6 million
to $9.6 million for the year ended December 31, 2020 from $12.2 million for the
year ended December 31, 2019. This decrease was due to the reductions in travel,
contract labor and trade shows in response to the COVID-19 pandemic.

General and Administrative. General and administrative expenses decreased by
$9.8 million to $43.8 million for the year ended December 31, 2020 from $53.6
million for the year ended December 31, 2019. General and administrative costs
decreased due to reduced stock based-compensation, non-recurring legal cost
attributable to the settlement of the GX Dispute during 2019, reduced travel and
reduced professional fees in response to the COVID-19 pandemic.

Income Tax Expense. Our effective income tax rate was (16.8%) and (133.6%) for
the years ended December 31, 2020 and 2019, respectively. Our effective tax rate
is affected by factors including changes in valuation allowances, fluctuations
in income across jurisdictions with varying tax rates, and changes in income tax
reserves, including related penalties and interest. See Note 13 - "Income
Taxes," to our consolidated financial statements included in this Annual Report
on Form 10-K for more information regarding the items comprising our effective
tax rates.

Years Ended December 31, 2019 and 2018



Revenue. Revenue increased by $4.1 million, or 1.7%, to $242.9 million for the
year ended December 31, 2019 from $238.9 million for the year ended December 31,
2018, driven by growth in the Apps & IoT segment. Revenue for the Apps & IoT
segment grew $9.7 million, or 37.5%, due to our focus on the growth of the
application layer, including Intelie. Revenue for the Systems Integration
segment increased $1.1 million, or 2.7%, due primarily to productivity on
certain large projects. Revenue for the MCS segment decreased $6.7 million, or
3.9% largely due to the loss of drilling contractor Noble Corporation plc as a
customer at the end of 2017, with decommissioning occurring throughout 2018.

Cost of Revenue (excluding depreciation and amortization). Cost of revenue
(excluding depreciation and amortization) increased by $3.2 million, or 2.1%, to
$149.8 million for the year ended December 31, 2019 from $146.6 million for the
year ended December 31, 2018. Cost of revenue (excluding depreciation and
amortization) increased in the Systems Integration segment by $4.0 million. Cost
of revenue (excluding depreciation and amortization) increased in the Apps & IoT
segment by $3.9 million as we continue our strategy to grow our application
layer and IoT space, including Intelie. Cost of revenue (excluding depreciation
and amortization) decreased in the MCS segment by $4.7 million from cost
reductions.

Depreciation and Amortization. Depreciation and amortization expenses decreased
by $2.0 million to $31.1 million for the year ended December 31, 2019 from $33.2
million for the year ended December 31, 2018. The decrease is primarily
attributable to the intangibles from the July 2012 acquisition of Nessco being
fully amortized coupled with lower capital expenditures.

Gain on sales of property, plant and equipment, net of retirements. During the
year ended December 31, 2019, the Company recognized a gain of $4.2 million on
the sale of certain assets.

Selling and Marketing. Selling and marketing expenses decreased by $0.6 million
to $12.2 million for the year ended December 31, 2019 from $12.8 million for the
year ended December 31, 2018. This decrease was due to cost reductions and
reduced personnel costs, offset partially as we re-allocated resources to our
Apps & IoT segment.

General and Administrative. General and administrative expenses increased by
$0.4 million to $53.6 million for the year ended December 31, 2019 from $53.2
million for the year ended December 31, 2018. General and administrative costs
increased primarily due to increased stock-based compensation and increased GX
Dispute legal expenses, partially offset by reduced personnel costs.

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Income Tax Expense. Our effective income tax rate was (133.6%) and 4.2% for the
years ended December 31, 2019 and 2018, respectively. Our effective tax rate is
affected by factors including changes in valuation allowances, fluctuations in
income across jurisdictions with varying tax rates, and changes in income tax
reserves, including related penalties and interest. See Note 13 - "Income
Taxes," to our consolidated financial statements included in this Annual Report
on Form 10-K for more information regarding the items comprising our effective
tax rates.

Liquidity and Capital Resources



At December 31, 2020, we had working capital, including cash and restricted
cash, of $14.8 million. See Note 1 - "Business and Summary of Significant
Accounting Policies," to our consolidated financial statements included in this
Annual Report on Form 10-K for more information regarding the item comprising
our restricted cash.

Over the past three years, annual capital expenditures have ranged from $13.1 million to $30.1 million. Based on our current expectations, we believe our liquidity and capital resources will be sufficient for the conduct of our business and operations for the foreseeable future.



After settlement of intercompany payables and notes at December 31, 2020, there
is no cash in foreign subsidiaries available for repatriation to our domestic
parent. No deferred tax liability has been recognized as of December 31, 2020
for those earnings that are not considered permanently reinvested.

During the next twelve months, we expect our principal sources of liquidity to
be cash flows from operating activities, cash and cash equivalents, borrowing
availability under our Credit Agreement and additional financing activities we
may pursue, which may include debt or equity offerings. In forecasting our cash
flows we have considered factors including contracted and expected services for
customers, and contracted and available satellite bandwidth.



                                                        Year Ended December 31,
                                                   2020           2019           2018
                                                             (in thousands)
Consolidated Statements of Cash Flows Data:
Cash, cash equivalents and restricted cash,
January 1,                                      $   14,505     $   23,296     $   36,141
GX Dispute payment                                    (750 )      (50,000 )            -

Remaining net cash provided by operating


  activities                                        33,398         29,716   

7,673


Net cash provided by (used in) operating
activities                                          32,648        (20,284 ) 

7,673


Net cash used in investing activities              (13,026 )      (16,543 )      (34,198 )
Net cash provided by (used in) financing
activities                                         (19,373 )       28,098   

11,855


Changes in foreign currency translation             (1,220 )          (62 ) 

1,825


Cash, cash equivalents and restricted cash,
December 31,                                    $   13,534     $   14,505     $   23,296




Currently, the Norwegian Kroner, the British Pound Sterling and the Brazilian
Real are the foreign currencies that could materially impact our liquidity. We
presently do not hedge these risks, but evaluate financial risks on a regular
basis and may utilize financial instruments in place in the future if deemed
necessary. During the years ended December 31, 2020, 2019 and 2018, 88.2%, 90.6%
and 91.6% of our revenue was denominated in U.S. dollars, respectively.

Operating Activities



Net cash provided in operating activities was $32.6 million for the year ended
December 31, 2020 compared to net cash used in operations of $20.3 million for
the year ended December 31, 2019. The increase in cash from operating activities
of $52.9 million was primarily due to payment of $50.0 million towards the GX
Dispute settlement prior year and the timing of paying our accounts payables,
partially offset by the timing of collecting receivables.

Net cash used in operating activities was $20.3 million for the year ended December 31, 2019 compared to net cash provided by operations of $7.7 million for the year ended December 31, 2018. The decrease in cash from operating activities of $28.0 million was primarily due to payment of $50.0 million towards the GX Dispute


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settlement, partially offset by the timing of collecting receivables. Excluding
the $50.0 million GX Dispute settlement payment, the remaining net cash provided
by operating activities was $29.7 million.

Our cash provided by operations is subject to many variables including the
volatility of the oil and gas industry and the demand for our services. Other
factors impacting operating cash flows include the availability and cost of
satellite bandwidth, as well as the timing of collecting our receivables. Our
future cash flow from operations will depend on our ability to increase our
contracted services through our sales and marketing efforts while leveraging our
contracted satellite and other communication service costs.

Investing Activities



Net cash used in investing activities was $13.0 million, $16.5 million and $34.2
million in the years ended December 31, 2020, 2019 and 2018, respectively. Of
these amounts $13.1 million, $22.4 million, and $30.1 million, respectively,
were for capital expenditures, a decrease of $9.3 million and a decrease of $7.7
million for the years ended December 31, 2020 and 2019, respectively, compared
to each of the respective prior periods. The decrease is due to a slowdown in
activity as a result of the decrease in the oil and gas as well as COVID-19. We
expect our 2021 capital expenditures to be focused on success-based growth. In
the years ended December 31, 2020, 2019 and 2018, there were $0.1 million, $5.8
million, and $1.1 million, respectively, of proceeds from the sales of property,
plant and equipment.

Net cash used in investing activities was $16.5 million in the years ended
December 31, 2019. Of this amount $22.4 million were for capital expenditures, a
decrease of $7.7 million for the year ended December 31, 2019, compared to the
year ended December 31, 2020. Capital expenditures for the year ended December
31, 2019 included $2.8 million for the buildout of the LTE network in the Gulf
of Mexico with our partner T-Mobile and $2.4 million for the build-out of our
new Lafayette office, which consolidates what was previously three facilities
into one facility. Furthermore, the Company had $2.8 million of non-cash vendor
financed capital expenditures, which in the first quarter of 2020 has become a
debt obligation. In the year ended December 31, 2019, there were $5.8 million of
proceeds from the sales of property, plant and equipment.

Financing Activities

Net cash used in financing activities was $19.4 million in the year ended December 31, 2020. Net cash provided by financing activities was $28.1 million and $11.9 million in the year ended December 31, 2019 and 2018, respectively.



Cash used in financing activities for the year ended December 31, 2020 included
borrowings on the RCF and Paycheck Protection Program Loan (PPP Loan) of $15.6
million and $6.3 million, respectively, offset by $39.5 million which
includes principal and other voluntary prepayments on the credit facility as
well as vendor finance payments on our long term debt, $1.0 million withheld to
cover employee taxes on stock-based compensation and $0.5 million in financing
fees related to the Credit Agreement.

Net cash provided by financing activities was $28.1 million and $11.9 million in the year ended December 31, 2019 and 2018, respectively.



Cash provided by financing activities for the year ended December 31, 2019
included $49.5 million in proceeds from borrowings primarily related to the GX
Dispute, partially offset by $19.2 million in principal payments on our
long-term debt, $1.4 million withheld to cover employee taxes on stock-based
compensation and $0.5 million in financing fees related to the consents, waiver
and amendment to the Credit Agreement.

Net cash provided by financing activities for the year ended December 31, 2018
included draws of $23.8 million on our revolving credit facility partially
offset by $5.1 million in principal payments on our long-term debt.
Additionally, we paid the $8.0 million TECNOR earnout in July 2018, of which
$6.4 million is recorded as cash used in financing activities and $1.6 million
is recorded as cash used in operating activities. The Company received proceeds
from the issuance of common stock upon the exercise of stock options of $1.0
million offset by $1.2 million for stock withheld to cover employee taxes on
stock-based compensation

Credit Agreement

The Credit Agreement provides for a $16.0 million Term Loan, a $100.0 million RCF and a $30.0 million accordion feature.


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The Credit Agreement bears interest at a rate of LIBOR plus a margin ranging
from 1.75% to 3.25% based on the Company's Consolidated Leverage Ratio. LIBOR is
scheduled to cease to exist entirely after 2021. The Credit Agreement addresses
this situation with a LIBOR successor rate, being one or more Secured Overnight
Financing Rates (SOFR) or another alternate benchmark rate. The Credit Agreement
also addresses the situation in which no LIBOR successor rate has been
determined. Interest on the Credit Agreement is payable monthly with principal
payments of $2.0 million due quarterly beginning June 30, 2020.

The weighted average interest rate for the years ended December 31, 2020 and
2019 was 3.9% and 5.2%, respectively, with an interest rate of 3.1% at December
31, 2020.

As of December 31, 2020, the outstanding principal amounts were $10.0 million for the Term Loan and $74.7 million for the RCF.



The Company's Credit Agreement contains certain covenants and restrictions,
including restricting the payment of cash dividends under default, and
maintaining certain financial covenants such as a Consolidated Leverage Ratio,
of less than or equal to 3.25 through the third quarter of 2020. The
Consolidated Leverage Ratio requirement stepped down to 3.00 through the second
quarter of 2021 and then steps down to 2.75 for all remaining quarters. The
Consolidated Fixed Charge Coverage ratio requirement is greater than or equal to
1.25 through the maturity of the Credit Agreement. If any default occurs related
to these covenants that are not cured or waived, the unpaid principal and any
accrued interest can be declared immediately due and payable. The facilities
under the Credit Agreement are secured by substantially all the assets of the
Company.

On September 8, 2020, we entered into a fourth amendment to the Credit Agreement
(the Fourth Amendment), which permits us to exclude the PPP Loan from the
calculation of Consolidated Funded Indebtedness for all periods prior to and
including March 31, 2021.

We believe we have accurately calculated and reported our required debt covenant
calculations for the reporting period ended December 31, 2020 and are in
compliance with the required covenant ratios. As of December 31, 2020, the
Consolidated Leverage Ratio was 2.76 and the Consolidated Fixed Charge Coverage
was 2.00. We expect to remain in compliance with our required debt covenant
calculations for the foreseeable future. In the event that there are changes in
economic conditions we can limit or control our spending through reductions in
discretionary capital or other types of controllable expenditures, monetization
of assets, or any combination of these alternatives if needed to remain in
compliance with such covenants.

Vendor Finance Agreement



As of December 31, 2020, we had a vendor financing agreement (Vendor Finance
Arrangement) in place, with an outstanding balance of $2.1 million. The
outstanding balance bears interest at a rate of 6% and has quarterly payments of
$0.3 million of principal and interest through January 2023. Subsequently, in
January 2021, we had paid off the Vendor Finance Arrangement.

Paycheck Protection Program Loan

In May 2020, we entered into the PPP Loan. Under the PPP Loan, the Company borrowed $6.3 million which we expect to be eligible for forgiveness pursuant to the applicable regulations of the PPP.



We submitted a loan forgiveness application to Bank of America on December 1,
2020, which approved the application and forwarded it to the SBA for
confirmation. The forgiveness regulations are subject to change as a result of
administrative or judicial proceedings or legislative initiatives including
additional regulations that are anticipated to be released by the SBA. While we
cannot determine the ultimate outcome, based on our assessments on the current
rules in place, we believe it should qualify for full forgiveness.

Any amounts not forgiven must be repaid in two years and will accrue interest at
a rate of 1.0% per year.  No interest or principal payments are due for six
months, at which time interest and principal payments will be made on any
unforgiven balance under terms established by Bank of America, N.A. at that
time.  The SBA has publicly stated that it intends to review all loans in excess
of $2.0 million when loan forgiveness is requested.  The SBA has not provided
any further details of this review and we cannot assure the results of any such
review.

Off-Balance Sheet Arrangements

We have not engaged in any off-balance sheet arrangements.


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Non-GAAP Financial Measures

We refer to Adjusted EBITDA in this Annual Report on Form 10-K and from time to
time in other filings that we make with the SEC. Adjusted EBITDA is a financial
measure that is not calculated in accordance with GAAP and should not be
considered as an alternative to net income (loss), operating income (loss),
basic or diluted earnings (loss) per share or any other measure of financial
performance calculated and presented in accordance with GAAP. Our Adjusted
EBITDA may not be comparable to similarly titled measures of other companies
because other companies may not calculate Adjusted EBITDA or similarly titled
measures in the same manner as we do. We prepare Adjusted EBITDA to eliminate
the impact of items that we do not consider indicative of our core operating
performance. We encourage you to evaluate these adjustments and the reasons we
consider them appropriate.

We define Adjusted EBITDA as net income (loss) plus (minus) interest expense,
income tax expense (benefit), depreciation and amortization, impairment of
goodwill, intangibles, property, plant and equipment; (gain) loss on sales of
property, plant and equipment, net of retirements, stock-based compensation,
restructuring charges, change in fair value of earn-outs and contingent
consideration, executive departure costs, merger and acquisition costs, the GX
dispute; GX Dispute Phase II costs, COVID-19 Costs (defined below) and
non-recurring items.

We believe Adjusted EBITDA is useful to investors in evaluating our operating performance for the following reasons:

• investors and securities analysts use Adjusted EBITDA as a supplemental

measure to evaluate the overall operating performance of companies, and we


        understand investor's and analyst's analyses include Adjusted EBITDA;


    •   by comparing our Adjusted EBITDA in different periods, investors may

evaluate our operating results without the additional variations caused by

items that we do not consider indicative of our core operating performance


        and which are not necessarily comparable from year to year; and


    •   Adjusted EBITDA is an integral component of Consolidated EBITDA, as

defined and used in the financial covenant ratios in our Credit Agreement.

Our management uses Adjusted EBITDA:

• to indicate profit contribution;

• for planning purposes, including the preparation of our annual operating


        budget and as a key element of annual incentive programs;


    •   to allocate resources to enhance the financial performance of our
        business; and

• in communications with our Board of Directors concerning our financial

performance.




Although Adjusted EBITDA is frequently used by investors and securities analysts
in their evaluations of companies, Adjusted EBITDA has limitations as an
analytical tool, and you should not consider it in isolation or as a substitute
for analysis of our results of operations as reported under GAAP. Some of these
limitations are:

• Adjusted EBITDA does not reflect our cash expenditures or future

requirements for capital expenditures or other contractual commitments;

• Adjusted EBITDA does not reflect changes in, or cash requirements for, our

working capital needs;

• Adjusted EBITDA does not reflect interest expense or principal payments on


        debt;


  • Adjusted EBITDA does not reflect cash requirements for income taxes;

• Adjusted EBITDA does not reflect impairment of goodwill, intangibles and

property, plant and equipment;

• Adjusted EBITDA does not reflect foreign exchange impact of intercompany

financing activities;

• Adjusted EBITDA does not reflect (gain) loss on sales of property, plant

and equipment, net of retirements;

• Adjusted EBITDA does not reflect the stock-based compensation component of


        employee compensation;


  • Adjusted EBITDA does not reflect mergers & acquisitions costs;

• Adjusted EBITDA does not reflect change in fair value of earn-outs and


        contingent consideration, which may require settlement in cash in the
        future;


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  • Adjusted EBITDA does not reflect executive departure costs;


  • Adjusted EBITDA does not reflect restructuring charges;


  • Adjusted EBITDA does not reflect the GX dispute;


  • Adjusted EBITDA does not reflect the GX Dispute Phase II costs;

• Adjusted EBITDA does not reflect the one-time costs directly related to

the COVID-19 pandemic such as costs associated with cleaning, testing,

quarantine of employees, and modifications to our Gulf of Mexico microwave

network (the COVD-19 Costs); and

• although depreciation and amortization are non-cash charges, the assets


        being depreciated or amortized will often have to be replaced in the
        future, and Adjusted EBITDA does not reflect any cash requirements for
        these replacements.


The following table presents a reconciliation of net loss to Adjusted EBITDA for
each of the periods presented. Net loss is the most comparable GAAP measure to
Adjusted EBITDA.

                                                      Year Ended December 31,
                                                 2020          2019          2018
                                                          (in thousands)
Net loss                                       $ (45,528 )   $ (18,786 )   $ (62,314 )
Interest expense                                   5,299         5,958         3,969
Depreciation and amortization                     26,534        31,129      

33,154


Impairment of goodwill and intangible assets      26,977             -      

-

(Gain) loss on sales of property, plant and


  equipment, net of retirements                      197        (4,240 )         331
Stock-based compensation                           5,738         8,621         4,712
Restructuring Costs                                  199           731           842

Change in fair value of earn-out/contingent


  consideration                                    4,048         2,499      

3,543


Executive departure costs                            553             -      

406


Mergers and Acquisitions costs                     1,826           497         2,284
COVID-19 Costs                                       865             -             -
GX dispute                                             -             -        50,612
GX dispute Phase II costs                              -         3,946             -
Income tax expense (benefit)                       6,564        10,745        (2,746 )
Adjusted EBITDA (non-GAAP measure)             $  33,272     $  41,100     $  34,793

We evaluate Adjusted EBITDA generated from our operations to assess the potential recovery of historical capital expenditures, determine timing and investment levels for growth opportunities, extend commitments of satellite bandwidth cost, invest in new products and services, expand or open new offices and service centers, and assess purchasing synergies.

During the year ended December 31, 2020, Adjusted EBITDA decreased by $7.8 million from $41.1 million in 2019 to $33.3 million in 2020.

During the year ended December 31, 2019, Adjusted EBITDA increased by $6.3 million from $34.8 million in 2018 to $41.1 million in 2019.


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