Stream Global Services, Inc., (NYSE/AMEX: SGS), a leading business process outsource (BPO) service provider specializing in customer relationship management for Fortune 1000 companies, today announced that TMC, a global, integrated media company, has named Stream's social media service offering as an honoree of the 2010 TMC Social CRM Award, sponsored by Customer Interaction Solutions magazine.

The TMC Social CRM Award honored Stream for its innovation, unique capabilities and significant contributions toward enabling and improving social channel interactions.

Launched in August 2010, Stream's social media service offering provides clients a multi-faceted approach for actively and directly engaging with their customer base across a multitude of social media, thereby creating a truly personal and interactive customer experience. As part of Stream's offering, social media professionals actively monitor a variety of social media - including websites, blogs, forums and message boards - and respond to customer support and product information needs. As a result, Stream provides its clients with timely consumer feedback, real-time market trends, and potential revenue generation opportunities. Stream's social media offering may be combined with other communications services - such as its voice, chat, email and data analytic services - to create a fully integrated and comprehensive solution that drives customer satisfaction and increases overall brand loyalty.

"As part of our ongoing mission to be Provider of Choice for our clients, Stream is continually looking for ways to improve the overall brand experience for our clients' customers," said Kathy Marinello, Stream's Chairman and CEO. "Our social media service offering is one way we achieve this by providing a platform for actively engaging with their customer base. We are thrilled to have our efforts recognized with this esteemed award."

"Using social media, companies have the ability to not only measure and monitor customer satisfaction in real-time but can actively participate in the daily dialog that shapes their brand perception. TMC is proud to recognize Stream Global Services as an honoree of the TMC Social CRM Award for its achievement in advancing social communications," said Rich Tehrani, CEO, TMC.

The 2010 TMC Social CRM Award winners, finalists and honorees will be published in the July 2011 issue of Customer Interaction Solutions.

About Stream Global Services, Inc.

Stream Global Services is a leading business process outsource (BPO) service provider specializing in customer relationship management including sales, customer care and technical support for Fortune 1000 companies. Stream is a trusted partner to some of the world's leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of approximately 30,000 employees based out of 50 locations in 22 countries with the ability to support more than 35 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com.

About Customer Interaction Solutions:

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC:

Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines. TMC is the producer of ITEXPO, the world's leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: 4GWE; Smart Grid Summit; M2M Evolution; Cloud Communications Summit; Social CRM Expo; SIP Tutorial; VIPeering; Business Video Expo; CVx; Digium|Asterisk World; StartupCamp; MSPAlliance MSPWorld and more! Visit TMC Events for a complete listing and further information. For more information about TMC, visit www.tmcnet.com.

Stream Global Services
Karen Falcone, 781-304-1847
Director of Marketing Communications
karen.falcone@stream.com
or
TMC
Jan Pierret, 203-852-6800, ext. 228
Marketing Manager
jpierret@tmcnet.com