This Quarterly Report on Form 10-Q contains "forward-looking statements" within
the meaning of Section 21E of the Securities Exchange Act of 1934, as amended.
In addition, we may make other written and oral communications from time to time
that contain such statements. Forward-looking statements include statements as
to industry trends and future expectations of ours and other matters that do not
relate strictly to historical facts. These statements are often identified by
the use of words such as "may," "expect," "believe," "anticipate," "intend,"
"could," "estimate," or "continue," and similar expressions or variations. These
statements are based on the beliefs and assumptions of our management based on
information currently available to management. Such forward-looking statements
are subject to risks, uncertainties, including uncertainty regarding the
duration and scope of the impact of the COVID-19 pandemic on our business,
results of operation and financial condition and other factors that could cause
actual results and the timing of certain events to differ materially from future
results expressed or implied by such forward-looking statements. These
forward-looking statements include statements in this Item 2, "Management's
Discussion and Analysis of Financial Condition and Results of Operations."
Factors that could cause or contribute to such differences include, but are not
limited to, those in our other Securities and Exchange Commission filings,
including our Annual Report on Form 10-K for the fiscal year ended December 31,
2019. Furthermore, such forward-looking statements speak only as of the date of
this report. Except as required by law, we undertake no obligation to update any
forward-looking statements to reflect events or circumstances after the date of
such statements.
The following discussion and analysis of our financial condition and results of
operations should be read in conjunction with the condensed consolidated
financial statements and related notes thereto appearing elsewhere in this
Quarterly Report on Form 10-Q and with the consolidated financial statements and
notes thereto and management's discussion and analysis of financial condition
and results of operations appearing in our Annual Report on Form 10-K for the
fiscal year ended December 31, 2019.
Overview
Business Overview
Synacor is a digital technology company that provides email and collaboration
software, cloud-based identity management platforms, managed web and mobile
portals, and advertising solutions. Our customers include communications
providers, media companies, government entities and enterprises. We are their
trusted partner for enterprise software platforms and monetization solutions
that we deliver through public and private cloud software-as-a-service, software
licensing, and professional services. Our platforms enable our clients to deepen
engagement with their consumers and users.
The Company operates its business in two reportable segments: 1) Software &
Services and 2) Portal & Advertising. A summary of the major products and
services of our reportable segments follows:
Software & Services:
Synacor's Software & Services segment is comprised of our cloud-based identity
management platform and our Zimbra email & collaboration platform.
Cloud-based Identity Management
Our Cloud ID platform provides secure, scalable authentication and authorization
that enables consumers to easily unlock access to content and services. It
enables single sign-on access to services such as Over The Top (OTT) video, TV
Everywhere streaming video and audio, email, web access customer account
information, and other consumer and enterprise apps. Cloud ID is delivered as a
platform-as-a-service through public and private cloud infrastructure.
Email / Collaboration
Synacor delivers an open and extensible email & collaboration platform used by
service providers, regulated entities (government & financial institutions),
enterprises, and small and medium sized businesses around the world. Branded as
Zimbra, our open-standards-based email collaboration platform powers hundreds of
millions of mailboxes globally through our network of more than 1,900 channel
partners (value-added resellers, or VARs, and Business Service Providers, or
BSPs) and about 4,000 licensed customers. Zimbra is delivered as
software-as-a-service through public and private cloud infrastructure, and as
licensed software.
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Portal & Advertising:
Synacor's managed portal network and publisher-focused advertising platform
reaches over 200 million monthly unique visitors. These solutions enable our
customers to earn incremental revenue by monetizing media from their consumers
across all popular devices.
Managed Portals
Our managed portal network consists of white-labeled browser start pages and
iOS/Android start apps that serve as daily destinations for consumers. Powered
by our media and programming library which includes news, entertainment, and
short and long form video, these products increase consumer engagement and
generate advertising revenue. They also provide consumers with self-management
capabilities for email and messaging, bill paying and other account management
activities.
Synacor has a diverse portal customer base but lost a key portal customer in the
third quarter of 2019. See further discussion in our "Segment Results of
Operations".
Publisher Focused
Synacor's publisher focused advertising platform works with hundreds of
publishers to deliver brand-safe monetization that leverages scale, premium
brands and programmatic technology across desktop and mobile. We help publishers
dynamically target different audiences by matching relevant content to the right
users across multiple devices. Publishers also leverage our demand facilitation
services to connect premium advertisers and brands with their target audiences
on brand-safe sites.
The Impact of COVID-19 on our Results and Operations
At the beginning of 2020, an outbreak of COVID-19 emerged and by March 11, 2020
was declared a global pandemic by The World Health Organization. Across the
United States and the world, governments and municipalities instituted measures
in an effort to control the spread of COVID-19, including quarantines,
shelter-in-place orders, school closings, travel restrictions and the closure of
non-essential businesses. By the end of March, the macroeconomic impacts became
significant, exhibited by, among other things, a rise in unemployment and market
volatility.
Beginning mid-March, Synacor implemented a work from home policy for nearly all
of its employees other than a few providing on-site customer technical support.
Being in an industry where telecommuting is very common, Synacor has been able
to perform all normal business activities with minimal impact on productivity.
Synacor will continue this work from home policy until it is determined to be
safe for employees to return to work in our offices.
Although the global macroeconomic impacts due to the pandemic have caused some
delays in closing new software subscriptions and renewals, the overall impact on
Synacor's Software & Services segment has been minimal. However, our Portal &
Advertising segment has been negatively impacted with advertising revenue down
significantly due to a sharp decline in advertising spending, which began in
March 2020 and continued throughout the second quarter of 2020. Although we have
seen some market improvement in advertising spending in the beginning of the
third quarter of 2020, our revenues are still significantly lower as compared to
the same periods in 2019. We have, however, seen an improvement in advertising
margins as we have progressed through the second quarter, which were depressed
near the end of the first quarter of 2020 caused by the rapid imbalance of
supply and demand.
To mitigate these impacts on our business, Synacor has taken actions to reduce
costs and preserve liquidity, including instituting a hiring freeze and a
reduction in workforce during the third quarter, reducing discretionary spending
and minimizing capital spending. We also took steps during the second quarter of
2020 to improve our advertising margins with lower CPMs (or
cost-per-thousand-impressions) and an increased number of revenue share
arrangements. Although Synacor believes that the COVID-19 related impacts on our
business will be temporary, due to the continued uncertainty surrounding the
duration and pace of recovery, we have decided to continue suspension of our
quarterly guidance updates until visibility improves. With the actions we have
taken to reduce costs and improve our advertising margins, at the present time,
we continue to operate our business with the expectation of delivering positive
Adjusted EBITDA throughout 2020.
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Termination of Merger Agreement with Qumu Corporation
As previously disclosed, on February 11, 2020, the Company, Qumu Corporation, a
Minnesota corporation ("Qumu"), and Quantum Merger Sub I, Inc., a Minnesota
corporation and a direct, wholly owned subsidiary of the Company ("Merger Sub"),
entered into an Agreement and Plan of Merger and Reorganization (the "Merger
Agreement") for a proposed "merger of equals" transaction. The Merger Agreement
provided that, subject to the conditions set forth in the Merger Agreement,
Merger Sub would merge with and into Qumu (the "Merger"), with Qumu surviving
the Merger as a wholly owned subsidiary of the Company.
On June 29, 2020, Synacor, Qumu and Merger Sub entered into a mutual termination
agreement pursuant to which the parties mutually agreed to terminate the Merger
Agreement (the "Mutual Termination Agreement"). Under the terms of the Mutual
Termination Agreement, Qumu agreed to immediately pay Synacor a fee in the
amount of $250,000, and has also agreed to pay Synacor an additional fee in the
amount of $1,450,000 if Qumu enters into a binding definitive agreement for an
acquisition transaction within 15 months of the date of the Mutual Termination
Agreement, and which is ultimately consummated. The Mutual Termination Agreement
also includes mutual releases of known and unknown claims among Synacor, Merger
Sub and Qumu arising out of, relating to, or in connection with the Merger
Agreement and the Merger.
Results of Operations
The following tables set forth our results of operations for the periods
presented in amount (in thousands) and as a percentage of revenue for those
periods. The period to period comparison of financial results is not necessarily
indicative of future results.

                                               Three Months Ended                                                     Six Months Ended
                                                    June 30,                                                              June 30,
                                                2020               2019               2020               2019
Revenue                                     $  18,176          $  31,849          $  38,759          $  63,673
Cost of revenue (1)                             9,036             17,152             19,765             33,658
Technology and development (1) (2)              2,943              4,577              6,051              9,123
Sales and marketing (2)                         3,803              5,550              8,171             11,541
General and administrative (1) (2)              3,274              3,955              7,740              8,420
Depreciation and amortization                   2,225              2,567              4,439              5,002
Total costs and operating expenses             21,281             33,801             46,166             67,744
Loss from operations                           (3,105)            (1,952)            (7,407)            (4,071)
Other income (expense), net                       175               (207)               342                  9
Interest expense                                  (50)               (55)              (109)              (119)
Loss before income taxes                       (2,980)            (2,214)            (7,174)            (4,181)
Provision for income taxes                        202                273                533                550
Net loss                                    $  (3,182)         $  (2,487)         $  (7,707)         $  (4,731)



Notes:
     (1) Exclusive of depreciation and amortization shown separately
     (2) Includes stock-based compensation, as follows:



                                                        Three Months Ended                                        Six Months Ended
                                                             June 30,                                                 June 30,
                                                   2020                     2019               2020                  2019
Technology and development                    $       56                $      92          $     113          $          195
Sales and marketing                                  103                      111                204                     226
General and administrative                           224                      121                443                     234
Total stock-based compensation expense        $      383                $     324          $     760          $          655



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                                                         Three Months Ended                                              Six Months Ended
                                                              June 30,                                                       June 30,
                                                    2020                    2019                    2020                    2019
Revenue                                                  100  %                  100  %                  100  %                  100  %
Cost of revenue (1)                                     49.7                    53.9                    51.0                    52.9
Technology and development (1) (2)                      16.2                    14.4                    15.6                    14.3
Sales and marketing (2)                                 20.9                    17.4                    21.1                    18.1
General and administrative (1) (2)                      18.0                    12.4                    20.0                    13.2
Depreciation and amortization                           12.2                     8.1                    11.5                     7.9
Total costs and operating expenses                     117.0                   106.2                   119.2                   106.4
Loss from operations                                   (17.1)                   (6.1)                  (19.1)                   (6.4)
Other income (expense), net                              1.0                    (0.6)                    0.9                       -
Interest expense                                        (0.3)                   (0.2)                   (0.3)                   (0.2)
Loss before income taxes                               (16.4)                   (7.0)                  (18.5)                   (6.6)
Provision for income taxes                               1.1                     0.9                     1.4                     0.9
Net loss                                               (17.5) %                 (7.9) %                (19.9) %                 (7.5) %



Notes:

(1) Exclusive of depreciation and amortization shown separately

(2) Includes stock-based compensation




Comparison of the three and six months ended June 30, 2020 and 2019:
Revenue decreased by $13.7 million, or 43%, for the three months ended June 30,
2020 as compared to the same period in 2019, attributable to an overall increase
of $0.3 million in Software & Services revenue and a decline of $14.0 million in
Portal & Advertising revenue. Revenue decreased by $24.9 million, or 39%, for
the six months ended June 30, 2020 as compared to the same period in 2019,
attributable to an overall increase of $0.2 million in Software & Services
revenue and a decline of $25.1 million in Portal & Advertising revenue.
Cost of revenue decreased $8.1 million, or 47%, for the three months ended
June 30, 2020 as compared to the same period in the prior year. Cost of revenue
decreased $13.9 million, or 41%, for the six months ended June 30, 2020 as
compared to the same period in 2019. The decrease in cost for the three months
and six months ended June 30, 2020 compared to the same periods in 2019 was
primarily due to the decline in revenue, cost reductions and favorable mix.
Technology and development expenses decreased by $1.6 million, or 36%, in the
three months ended June 30, 2020 as compared to the same period in 2019,
primarily as a result of lower compensation expenses of $1.6 million. Technology
and development expenses decreased $3.1 million, or 34%, for the six months
ended June 30, 2020 as compared to the same period in 2019, driven by lower
compensation expenses of $2.8 million, lower software license costs of $0.2
million and lower discretionary spending of $0.1 million.
Sales and marketing expenses decreased by $1.7 million, or 31%, in the three
months ended June 30, 2020 as compared to the same period in 2019, primarily the
result of lower compensation expenses of $1.3 million, lower travel costs of
$0.3 million and lower software license costs of $0.1 million. Sales and
marketing expenses decreased $3.4 million, or 29%, for the six months ended
June 30, 2020 as compared to the same period in 2019, driven by lower
compensation expenses of $2.9 million, lower travel costs of $0.3 million and
lower software license costs of $0.1 million.
General and administrative expenses decreased by $0.7 million, or 17%, for the
three months ended June 30, 2020 as compared to the same period in 2019,
primarily the result of lower compensation expenses of $0.3 million, lower
facilities costs of $0.2 million and lower professional services fees of $0.1
million. General and administrative expenses decreased $0.7 million, or 8%, for
the six months ended June 30, 2020 as compared to the same period in 2019. The
decrease was a result of lower compensation expenses of $0.6 million, lower
facilities costs of $0.2 million and the absence of impairment charges in the
current year versus a $0.2 million charge in 2019. These reductions were offset
by higher professional services fees of $0.4 million, which included $1.8
million of merger and acquisition related costs.
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Depreciation and amortization decreased by $0.3 million, or 13%, for the three
months ended June 30, 2020 as compared to the same period in 2019. Depreciation
and amortization decreased by $0.6 million, or 11%, for the six months ended
June 30, 2020 as compared to the same period in 2019.
Other income (expense), net consists of interest income and foreign currency
transaction gains and losses related to our international operations. Synacor
reported income of $0.2 million for the three months ended June 30, 2020 and
expense of $0.2 million for the three months ended June 30, 2019. For the six
months ended June 30, 2020, we reported income of $0.3 million and nominal
income for the six months ended June 30, 2019.
Interest expense consists of interest on finance leases. Interest expense
remained flat for the three months and six months ended June 30, 2020 when
compared to the same periods in 2019.
Provision for income taxes of $0.2 million and $0.3 million for the three months
ended June 30, 2020 and June 30, 2019, respectively, is comprised primarily of
current foreign income tax expense, including foreign withholding taxes, offset
by deferred income tax benefit. The provision for income taxes is $0.5 million
for the six months ended June 30, 2020 and $0.6 million for the six months ended
June 30, 2019.
Segment Results of Operations
The Company operates its business in two reportable segments: 1) Software &
Services and 2) Portal & Advertising.
Following are Revenue, Segment Adjusted EBITDA (in thousands) and Segment
Adjusted EBITDA Margin by reportable segment for the three and six months ended
June 30, 2020 and 2019. Segment Adjusted EBITDA is defined as EBITDA (earnings
before interest, income taxes, depreciation and amortization) adjusted for
certain non-cash items and other non-recurring income and expenses. Total
Segment Adjusted EBITDA is equal to Adjusted EBITDA, which is a metric that is
not presented in accordance with U.S. GAAP. Refer to "Adjusted EBITDA" below for
a definition of Adjusted EBITDA and a reconciliation to net loss, the most
directly comparable U.S. GAAP measure. Segment Adjusted EBITDA is the primary
performance measure used by our senior management, the chief operating
decision-maker and the board of directors to evaluate operating results and
allocate capital resources among segments. Segment Adjusted EBITDA Margin is
defined as Segment Adjusted EBITDA as a percent of Segment Revenue.

                                                  Three Months Ended                                     Six Months Ended
                                                       June 30,                                              June 30,
                                                2020               2019               2020                  2019
Revenue:
Software & Services                         $  10,915          $  10,588          $  21,977          $        21,746
Portal & Advertising                            7,261             21,261             16,782                   41,927
Total Revenue                               $  18,176          $  31,849          $  38,759          $        63,673

Segment Adjusted EBITDA:
Software & Services                         $   3,718          $   2,794          $   7,246          $         5,588
Portal & Advertising                             (403)             2,534               (644)                   5,155
Corporate Unallocated Expense                  (2,860)            (3,713)            (5,834)                  (7,424)
Total Segment Adjusted EBITDA               $     455          $   1,615          $     768          $         3,319

Segment Adjusted EBITDA Margin:
Software & Services                              34.1  %            26.4  %            33.0  %                  25.7  %
Portal & Advertising                             (5.6) %            11.9  %            (3.8) %                  12.3  %
Total Segment Adjusted EBITDA Margin              2.5  %             5.1  %             2.0  %                   5.2  %


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Software & Services
Revenue in the second quarter of 2020 increased by $0.3 million, or 3%, when
compared to the second quarter of 2019. Recurring revenue (revenue recognized
over time) decreased $0.3 million. This was primarily driven by removal of
dormant email accounts by some of our ISP customers. Non-recurring revenue
(revenue recognized at a point in time) increased by $0.7 million when compared
with the same three month period in 2019. This was primarily due to higher
professional services revenue.
Revenue in the first half of 2020 increased by $0.2 million, or 1%, when
compared to the first half of 2019. Recurring revenue (revenue recognized over
time) decreased $0.9 million, comprised of $0.4 million related to a
discontinued video product line and removal of dormant email accounts.
Non-recurring revenue (revenue recognized at a point in time) increased $1.1
million, primarily due to higher professional services revenue.
Segment Adjusted EBITDA in the second quarter of 2020 increased by $0.9 million
to $3.7 million compared to $2.8 million in the second quarter of 2019. The
increase was primarily due to improved software margins and lower operating
expenses. As a result, the Segment Adjusted EBITDA Margin increased to 34.1%
compared to 26.4% in the second quarter of 2019.
Segment Adjusted EBITDA in the first half of 2020 increased by $1.7 million to
$7.2 million compared to $5.6 million in the first half of 2019. The increase
was primarily due to improved software margins and lower operating expenses. As
a result, the Segment Adjusted EBITDA Margin increased to 33.0% compared to
25.7% in the first half of 2019.
Portal & Advertising
Revenue in the second quarter of 2020 decreased by $14.0 million, or 66%, when
compared to the second quarter of 2019. Recurring revenue was down $0.3 million
primarily due to lower portal fees and the expected, continual decline in
premium service fees. Non-recurring revenue was down $13.7 million, of which
$9.7 million was due to the loss of a significant portal customer at the end of
the third quarter of 2019. In addition, Portal & Advertising revenue declined
during the second quarter of 2020 by $4.0 million primarily related to the
effects of COVID-19 pandemic.
Revenue in the first half of 2020 decreased by $25.1 million, or 60%, when
compared to the first half of 2019. Recurring revenue was down $0.6 million
primarily due to lower portal fees and the expected, continual decline in
premium service fees. Non-recurring revenue was down $24.5 million, of which
$18.2 million was due to the loss of a significant portal customer at the end of
the third quarter of 2019. In addition, Portal & Advertising revenue declined
during the first half of 2020 by $4.3 million primarily related effects of the
COVID-19 pandemic.
Segment Adjusted EBITDA in the second quarter of 2020 decreased by $2.9 million
to $(0.4) million compared to the second quarter of 2019. The decrease was
primarily due to COVID-19 related impacts on our publisher based advertising
business and lost margin from the departure of a significant portal customer in
third quarter of 2019, which was partially offset by lower operating expenses.
As a result, the Segment Adjusted EBITDA Margin decreased to (5.6)% compared to
11.9% in the second quarter of 2019.
Segment Adjusted EBITDA in the first six months of 2020 decreased by $5.8
million to $(0.6) million compared to the first six months of 2019. The decrease
was primarily due to COVID-19 impacts on our publisher based advertising
business and lost margin from the departure of a significant portal customer in
third quarter of 2019, which was partially offset by lower operating expenses.
As a result, the Segment Adjusted EBITDA Margin decreased to (3.8)% compared to
12.3% in the first six months of 2019.
Corporate Unallocated Expense
Corporate Unallocated Expense primarily includes corporate overhead costs, such
as facilities, compensation costs and professional services fees, which are not
directly attributable to any individual segment. Corporate Unallocated Expense
decreased in the second quarter of 2020 by $0.9 million, or 23%, compared to the
second quarter of 2019. The decrease in expense is primarily a result of lower
compensation costs of $0.5 million, lower professional services fees of $0.3
million and lower facilities expenses of $0.1 million. Corporate Unallocated
Expense decreased in the first half of 2020 by $1.6 million, or 21%, compared to
the first half of 2019. The decrease in expense is primarily a result of lower
compensation costs of $0.8 million, lower professional services fees of $0.5
million, lower discretionary spending of $0.1 million and lower facilities
expenses of $0.1 million.
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Critical Accounting Policies and Estimates
Our discussion and analysis of our financial condition and results of operations
is based upon our condensed consolidated financial statements, which have been
prepared in accordance with U.S. GAAP. The preparation of these condensed
consolidated financial statements requires us to make estimates, judgments and
assumptions that affect the reported amounts of assets, liabilities, revenue and
expenses, and the related disclosure of contingent assets and liabilities. We
base our estimates on historical experience and on various other assumptions
that we believe are reasonable under the circumstances. Our estimates form the
basis for our judgments about the carrying values of assets and liabilities that
are not readily apparent from other sources. Actual results may differ from
these estimates.
An accounting policy is considered to be critical if it requires an accounting
estimate to be made based on assumptions about matters that are highly uncertain
at the time the estimate is made, and if different estimates that reasonably
could have been used, or changes in the accounting estimate that are reasonably
likely to occur, could materially impact the condensed consolidated financial
statements. We believe that our critical accounting policies reflect the more
significant estimates and assumptions used in the preparation of the condensed
consolidated financial statements.
For a discussion of our critical accounting policies and estimates, see
"Critical Accounting Policies and Estimates" included in our Annual Report on
Form 10-K for the year ended December 31, 2019 under the caption "Management's
Discussion and Analysis of Financial Condition and Results of Operations."
Adjusted EBITDA
To provide investors with additional information regarding our financial
results, we have disclosed within this Quarterly Report on Form 10-Q Adjusted
EBITDA, a non-U.S. GAAP financial measure. We define Adjusted EBITDA as net
income (loss) plus: provision (benefit) for income taxes, interest expense,
other (income) expense, depreciation and amortization, asset impairments,
stock-based compensation expense , restructuring costs, and certain unusual or
non-recurring items. We have provided a reconciliation below of Adjusted EBITDA
to net loss, the most directly comparable U.S. GAAP financial measure.
We have included Adjusted EBITDA in this Quarterly Report on Form 10-Q because
it is a key measure used by our management and board of directors to understand
and evaluate our core operating performance and trends, to prepare and approve
our annual budget and to develop short and long-term operational plans. In
particular, the exclusion of certain expenses in calculating Adjusted EBITDA can
provide a useful measure for period-to-period comparisons of our core business.
Additionally, Adjusted EBITDA is a key financial measure used by the
compensation committee of our board of directors in connection with the payment
of bonuses to our executive officers. Accordingly, we believe that Adjusted
EBITDA provides useful information to investors and others in understanding and
evaluating our operating results in the same manner as our management and board
of directors.
Our use of Adjusted EBITDA has limitations as an analytical tool, and should not
be considered in isolation or as a substitute for analysis of our results as
reported under U.S. GAAP. Some of these limitations are:
•although depreciation and amortization and asset impairments are non-cash
charges, the assets being depreciated, amortized or impaired may have to be
replaced in the future, and Adjusted EBITDA does not reflect capital expenditure
requirements for such replacements or for new capital expenditure requirements;
•Adjusted EBITDA does not reflect changes in, or cash requirements for, our
working capital needs;
•Adjusted EBITDA does not consider the potentially dilutive impact of
equity-based compensation;
•Adjusted EBITDA does not reflect the impact of tax payments that may represent
a reduction in cash available to us;
•Adjusted EBITDA does not reflect the impact of principal or interest payments
required to service our finance leases or long-term debt borrowings (if any);
•Adjusted EBITDA does not reflect the impact of the cost of business
acquisitions on the cash available to us;
•Adjusted EBITDA does not reflect the impact of non-recurring items, such as the
costs associated with reductions in workforce on the cash available to us: and
•other companies, including companies in our industry, may calculate Adjusted
EBITDA differently, which reduces its usefulness as a comparative measure.
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Because of these limitations, Adjusted EBITDA should be considered alongside
other financial performance measures, including net loss and our other U.S. GAAP
results. The following table presents a reconciliation of Adjusted EBITDA to net
loss for each of the periods indicated:

                                                     Three Months Ended                                     Six Months Ended
                                                          June 30,                                              June 30,
                                                   2020               2019               2020                  2019
Reconciliation of Adjusted EBITDA:
Net loss                                       $  (3,182)         $  (2,487)         $  (7,707)         $        (4,731)
Provision for income taxes                           202                273                533                      550
Interest expense                                      50                 55                109                      119
Other income (expense), net                         (175)               207               (342)                      (9)
Depreciation and amortization                      2,765              2,986              5,497                    5,473
Asset impairment                                       -                  -                  -                      226
Stock-based compensation expense                     383                324                760                      655
Restructuring costs                                   60                  -                120                        -
Certain legal and professional services
fees*                                                352                257              1,798                    1,036
Adjusted EBITDA                                $     455          $   1,615          $     768          $         3,319



Notes:

* "Certain legal and professional services fees" includes legal fees and other

related expenses outside the ordinary course of business, as well as fees and

expenses related to merger and acquisition activities.





Liquidity and Capital Resources
Our primary liquidity and capital resource requirements are for financing
working capital, investing in capital expenditures such as computer hardware and
software, supporting research and development efforts, introducing new
technology, enhancing existing technology, and marketing our services and
products to new and existing customers.
To the extent that existing cash and cash equivalents, cash from operations,
cash from short-term borrowings, and cash from the exercise of stock options are
insufficient to fund our future activities, we may need to raise additional
funds through public or private equity offerings or debt financings.
In August 2019, we entered into a Loan and Security Agreement, (the
"Agreement"), with Silicon Valley Bank (the "Lender"). The Lender has agreed to
provide a $12.0 million secured revolving line of credit (the "credit
facility"). The credit facility is available for cash borrowings, subject to a
Borrowing Base formula based upon eligible accounts receivable. The maturity of
the Agreement is two years from the date of the Agreement. Any borrowings under
the Agreement bear interest, based on an interest rate dependent on cash
liquidity for the relevant period. Cash liquidity is defined as cash plus (a)
the lesser of (i) the Revolving Line or (ii) the amount available under the
Borrowing Base minus (b) the outstanding principal balance of any Advances,
(each as defined in the Agreement). If cash liquidity is greater than $20.0
million then the interest rate is the greater of the "prime rate" as published
in The Wall Street Journal (WSJ) for the relevant period plus 0.50% or 5.50%. If
cash liquidity is less than $20.0 million then the interest rate is the greater
of WSJ prime rate plus 1.00% or 6.00%. The Agreement maintains certain reporting
requirements, conditions, and covenants. The financial covenants require that we
must maintain a Minimum Liquidity Coverage (as defined in the Agreement) greater
than or equal to 2.25:1.00. Additionally, when cash liquidity falls below $20.0
million, the Agreement includes certain trailing six month Free Cash Flow
requirements, tested on a quarterly basis. Free Cash Flow is defined in the
Agreement as (a) Adjusted EBITDA, minus (b) capital expenditures determined in
accordance with GAAP, minus (c) capitalized software expenses, determined in
accordance with GAAP, and minus (d) cash taxes, determined in accordance with
GAAP. As of June 30, 2020, we had no outstanding borrowings under the Agreement,
and we had $5.6 million of availability based upon the borrowing formula under
the Agreement.
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On April 30, 2020, the Company entered into the First Amendment (the
"Amendment") to the Agreement. The Amendment changed the date from April 30,
2020 to May 31, 2020 for which the minimum Free Cash Flow target proposed by the
Lender is to be agreed upon by the Company, as defined by the Agreement, with
respect to any period from September 30, 2020 through and including December 31,
2020. On May 27, 2020, we entered into the Second Amendment to the Agreement,
which reset the Free Cash Flow covenant level for the period ending June 30,
2020 and set the Free Cash Flow covenant levels for the periods ending September
30, 2020 and December 31, 2020.
Our obligations to the Lender are secured by a first priority security interest
in all our assets, including our intellectual property. The Agreement contains
customary events of default, including non-payment of principal or interest,
violations of covenants, material adverse changes, cross-default, bankruptcy and
material judgments. Upon the occurrence of an event of default, the Lender may
accelerate repayment of any outstanding balance. The Agreement also contains
certain financial covenants and other agreements that are customary in loan
agreements of this type, including restrictions on paying dividends and making
distributions to our stockholders. As of June 30, 2020, we were in compliance
with these covenants.
We began taking advantage of the option to defer remittance of the employer
portion of social security tax at the end of April 2020 as provided for under
the Coronavirus Aid, Relief, and Economic Security Act, ("CARES Act"). We
estimate that this deferral will enable us to retain approximately $0.8 million
in cash during the remainder of 2020, which would otherwise have been remitted
to the federal government. Under the terms of the CARES Act, half of the
cumulative deferred tax payment amount for 2020 will be remitted at the end of
2021 with the remaining half at the end of 2022.
As of June 30, 2020, we had approximately $6.0 million of cash and cash
equivalents. We believe that our existing cash and cash equivalents, along with
cash flows from operations and availability under our credit facility, will be
sufficient to meet our anticipated working capital and capital expenditure needs
along with fixed obligations, for at least the next 12 months.
This expectation is a forward-looking statement based upon currently available
information and we will continue to monitor the effects of COVID-19 on our
working capital needs. To the extent that operating cash flows are lower than
current levels or there are potential disruptions in the capital markets caused
by the COVID-19 pandemic, it could make financing more difficult and/or
expensive and we may not be able to obtain such financing on terms acceptable to
us or at all.

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