Synchrony and PatientNow announced a partnership that will combine technology, products and resources from both companies to transform payments and simplify work across cosmetic practices and the medical spa industry. The CareCredit health and wellness credit card is now integrated as one of the primary financing options in the PatientNow cloud-based practice management solution across PatientNow's 4,800 aesthetic and cosmetic businesses nationwide. Organizations are increasingly seeking simple, secure, collaborative solutions that allow them to modernize their practice to deliver business value to patients.

The CareCredit integration into PatientNow's Practice Management Software will enable cosmetic practices to offer a variety of customized financing options to their patients, enhanced account management solutions and marketing capabilities. Synchrony and PatientNow will also partner to incorporate new digital features including: Synchrony's Quickscreen application that is designed to offer providers the ability to pre-screen their patients for credit in bulk. The process informs practices which patients will be preapproved for financing, which patients already have a CareCredit account, and their available credit, before the patient's appointment.

Customer self-service capabilities that include customized texting features that give patients control of the application process enabling them to confirm their personal financial information, submit their application for credit approval, and get a credit decision without provider assistance. Additionally, a cardholder can now be sent a payment link directing them to pay their outstanding balance. Personalized URLs (PURLs) that pre-fill patient-specific information and help simplify the CareCredit application process.

For providers, third-party patient financing through CareCredit helps bolster revenue cycle management, reducing administrative costs and improving workflows. It can also help organizations initiate discussions around cost of care earlier in the healthcare journey and to integrate marketing content to further improve their experience.