SYNNEX Corporation (NYSE:SNX) is in discussions to acquire Convergys Corporation (NYSE:CVG), according to people familiar with the matter. Synnex and Convergys could not immediately be reached for comment. Convergys began exploring a potential sale earlier this year, sources said, after its chief executive, Andrea Ayers, stepped down following nearly 30 years at the company.

Many call center operators have looked to sell themselves as automated customer service technologies reduce demand for human-operated call centers.