S U P P L E M E N T A L M A T E R I A L S

First Quarter 2024

Quarter Ended March 31, 2024

S U P P L E M E N T A L M A T E R I A L S

Important Information

This presentation contains forward-looking statements. All statements other than statements of historical fact contained in this presentation, including our expectations regarding future adjusted EBITDA and expected revenue growth, are forward-looking statements. These forward- looking statements are subject to a number of risks, uncertainties and assumptions that may prove incorrect, any of which could cause our results to differ materially from those expressed or implied by such forward-looking statements, and include, among others, those risks and uncertainties described under the heading "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2023 filed with the Securities and Exchange Commission, or SEC, and our Quarterly Report on Form 10-Q for the quarter ended March 31, 2024 to be filed with the SEC. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statement we may make. All forward-looking statements in this presentation are based on information available to our management as of the date of this presentation, and except as required by law, we assume no obligation to update any forward-looking statement, each of which speaks only as of the date of this presentation.

In addition to U.S. GAAP financial measures, this presentation includes certain non-GAAP financial measures. These non-GAAP measures are in addition to, not a substitute for or superior to, measures of financial performance prepared in accordance with U.S. GAAP. A reconciliation of these non-GAAP financial measures to the most directly comparable GAAP measures is set forth in the Appendix to this presentation.

2

S U P P L E M E N T A L M A T E R I A L S

Q1 2024 Metrics Year over Year:

Revenue, Non-GAAP Expenses, and Adj. EBITDA

REVENUENON-GAAP EXPENSES

11%

(17%)

Y/Y

$48.3M

Y/Y

$41.1M

$40.1M

$37.0M

Q1 2023

Q1 2024

Q1 2023

Q1 2024

Note: See the reconciliations of net loss to Adjusted EBITDA and GAAP expenses to Non-GAAP expenses in the Appendix.

Certain amounts may not add up due to rounding.

ADJ. EBITDA

(31%) 2%

MarginMargin

$0.9M

($11.3)M

Q1 2023

Q1 2024

3

S U P P L E M E N T A L M A T E R I A L S

Q1 2024 Metrics Year over Year:

Traffic, Dealer Count, and Units

Avg. Monthly

Franchise

Independent

Unique Visitors

Dealers

Dealers

TRAFFIC

DEALER COUNT

(11%)

(4%)

Y/Y

11,832

Y/Y

11,388

8.7M

3,871

3,183

7.7M

(18%)

Y/Y

7,961

8,205

3%

Y/Y

Q1 2023

Q1 2024

Q1 2023

Q1 2024

UNITS

3%

Y/Y

76K79K

Q1 2023

Q1 2024

4

S U P P L E M E N T A L M A T E R I A L S

Q1 2024 Metrics Quarter over Quarter:

Traffic, Dealer Count, and Units

Avg. Monthly

Franchise

Independent

Unique Visitors

Dealers

Dealers

TRAFFIC

DEALER COUNT

10%

(1%)

Q/Q

11,500

Q/Q

11,388

7.7M

3,268

3,183

(3%)

7.0M

Q/Q

8,232

8,205

0%

Q/Q

Q4 2023

Q1 2024

Q4 2023

Q1 2024

UNITS

3%

Q/Q

77K79K

Q4 2023

Q1 2024

5

S U P P L E M E N T A L M A T E R I A L S

Revenue ($ in Millions)

$43.5

Net Franchise Revenue

Net Independent Revenue

OEM Incentives Revenue

Other Revenue

Other Dealer Product Revenue

3.3

$42.3

$39.1

$36.7

$37.0

$39.3

2.9

$41.1

2.9

$41.3

3.0

$41.1

2.6

3.3

3.5

0.2

3.4

3.8

0.1

0.1

0.1

0.2

0.1

10.8

0.1

0.1

1.0

11.2

1.4

9.4

0.1

3.5

4.9

5.5

6.6

4.9

1.2

8.4

7.4

1.0

7.0

7.0

0.8

6.7

28.2

26.2

24.9

23.5

24.9

25.8

26.2

26.0

26.8

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

2022

2023

2024

Q2

Q3

Q4

Q1

Total Revenue Y/Y:

(7%)

5%

13%

11%

Other Dealer Product Revenue Y/Y:

(13%)

(16%)

(21%)

(26%)

Other Revenue Y/Y:

(24%)

(5%)

16%

30%

OEM Incentives Revenue Y/Y:

151%

316%

603%

368%

Net Independent Revenue Y/Y:

(37%)

(26%)

(21%)

(10%)

Net Franchise Revenue Y/Y:

(2%)

5%

11%

8%

Note: Other Revenue includes revenue from Finance and Insurance offerings. Other Dealer Product Revenue includes our Access (including Trade and DealerScience), TrueCar Reach, Sell Your Car, Distance Retailing, Digital Motors and Sponsored Listings offerings.

6

Certain amounts may not add up due to rounding.

S U P P L E M E N T A L M A T E R I A L S

Franchise Dealer Overview

Franchise Dealer Count

Monthly Franchise Revenue Per Franchise Dealer (period avg.)

8,299

7,908

7,776

7,924

$1,119

$1,079

$1,058

$1,000

Q1

Q2

Q3

Q4

2022

7,961

8,152

8,097

8,232

8,205

$1,046

$1,067

$1,077

$1,063

$1,088

Q1

Q2

Q3

Q4

Q1

2023

2024

Q2

Q3

Q4

Q1

Franchise Dealer Count Y/Y:

3%

4%

4%

3%

Franchise Revenue / Dealer Y/Y:

(1%)

2%

6%

4%

Franchise Dealer Count Q/Q:

2%

(1%)

2%

0%

Franchise Revenue / Dealer Q/Q:

2%

1%

(1%)

2%

7

S U P P L E M E N T A L M A T E R I A L S

Independent Dealer Overview

Independent Dealer Count

Monthly Independent Revenue Per Independent Dealer (period avg.)

4,106

4,178

4,196

4,148

3,871

3,489

3,406

3,268

3,183

$890 $899

$751 $674

$616

$636

$674

$665

$687

Q1

Q2

Q3

Q4

2022

Q1

Q2

Q3

Q4

Q1

2023

2024

Q2

Q3

Q4

Q1

Independent Dealer Count Y/Y:

(16%)

(19%)

(21%)

(18%)

Independent Revenue / Dealer Y/Y:

(29%)

(10%)

(1%)

12%

Independent Dealer Count Q/Q:

(10%)

(2%)

(4%)

(3%)

Independent Revenue / Dealer Q/Q:

3%

6%

(1%)

3%

8

S U P P L E M E N T A L M A T E R I A L S

Traffic (Millions)

Average Monthly Unique Visitors

8.7

8.3

8.1

7.7

7.3

7.2

7.6

7.4

7.0

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1

2022

2023

2024

Q2

Q3

Q4

Q1

Y/Y Growth:

15%

6%

(5%)

(11%)

9

S U P P L E M E N T A L M A T E R I A L S

Units by Acquisition Channel (Thousands)

92

90

82

77

52

52

47

45

39

38

35

32

Q1

Q2

Q3

Q4

2022

Note: Certain amounts may not add up due to rounding.

TrueCar.com Extended Affinity

76

83

83

77

79

48

52

54

51

52

29

31

29

26

27

Q1

Q2

Q3

Q4

Q1

2023

2024

Q2

Q3

Q4

Q1

Total Units Y/Y:

(8%)

1%

(1%)

3%

Extended Affinity Units Y/Y:

0%

14%

15%

8%

TrueCar.com Units Y/Y:

(19%)

(17%)

(21%)

(4%)

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TrueCar Inc. published this content on 29 April 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 29 April 2024 20:08:55 UTC.