Zendesk Comments on JANA Partners’ Nomination of Directors

Zoro BidCo, Inc. operates through its wholly owned subsidiary, Zendesk, Inc. (Zendesk). Zendesk is a service-first customer relationship management (CRM) company that builds software designed to improve customer relationships. Zendesk's products include Zendesk for service, Zendesk for sales, Sunshine Platform, and Marketplace. Zendesk for service provides the complete customer service solution. Its CRM for sales teams offers a platform, which includes contact and deal management, activity tracking, and lead generation. Zendesk Sell, builds data-driven teams to unlock team productivity, keep up with customer expectations, and get full pipeline visibility. Its Sunshine Platform offers developers everything they need to build custom experiences on mobile, Web, or social apps. The Zendesk marketplace is a one-stop shop to find partners, apps and integrations to increase agent productivity and streamline workflows with Sunshine. The Company provides solutions for various industries.