COLUMBUS, Ohio, Sept. 30, 2014 /PRNewswire/ -- COMTEX Laundry, headquartered in Columbus, provides high quality, cost-effective laundry and linen services. In 2012, after working with ADP(®), a leading global provider of Human Capital Management (HCM) solutions, the company was enticed to switch to a competitor by the promise of lower costs. However, the switch didn't last long. After just three pay periods, COMTEX, which employs 225 workers, found that the competitor's services weren't equipped to meet the company's needs.

"Cheaper is not always better, and we experienced that firsthand after moving away from ADP," said Angie Fink, Human Resource Coordinator for COMTEX. "Once we switched, we immediately realized the superiority of ADP's products and customer service."

Having originally used ADP's HCM solutions to manage its payroll, as well as some of its human resource functions, COMTEX renewed and broadened its partnership with ADP, adding timekeeping services into the mix. The decision to implement even more of ADP's solutions has paid off.

"The switch back to ADP has made a tremendous impact, not only on myself, but on the managers and employees at the company as well," said Fink. "ADP allows us to get accurate information to managers quickly, which helps them focus on achieving our business goals and running their departments more efficiently. The system is user-friendly and has helped make my job easier by freeing me up to take care of the important things instead of sweating the small stuff."

ADP's expertise and outstanding customer service was another selling-point for COMTEX. With regulation changes due to the Affordable Care Act, many businesses are worried about potential compliance issues. Not COMTEX, said Fink.

"Having a dedicated team of specialists who are always available to answer my questions and to help provide the best possible solutions to any issues I may be dealing with is invaluable," said Fink. "Knowing that my phone calls will always be answered by someone who is knowledgeable about my business, the local tax laws, and any regulation changes has provided me with the peace of mind I didn't have when we weren't using ADP."

About ADP
With more than $12 billion in revenues and 65 years of experience, ADP® (Nasdaq: ADP) serves approximately 637,000 clients in more than 125 countries. As one of the world's largest providers of business outsourcing and Human Capital Management solutions, ADP offers a wide range of human resource, payroll, talent management, tax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP, visit the company's Web site at www.ADP.com.

The ADP logo and ADP are registered trademarks of ADP, LLC. All other marks are the property of their respective owners. Copyright © 2014 ADP, LLC.

Media Contact:

Mark Stanley
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Mark.Stanley@edelman.com

SOURCE ADP