News Release

Aviva plc

Interim management statement for the nine months to 30 September 2014

30 October 2014

Mark Wilson, Group Chief Executive Officer, said:

"Aviva's turnaround is delivering. Our key metrics have improved again. Year to date, our net asset value is 10% higher; value of new business is up 15%1 and the general insurance combined ratio improved to 95.9%.

"The steps we have taken to focus and strengthen the Group mean we are in a different position to two years ago.

"Notwithstanding this progress, there is still more to do before we can be satisfied we are fully delivering on our investment thesis of cash flow plus growth."

Cash flow

n Progress in cash remittances expected at FY14

n Operating capital generation £1.3 billion (9M13: £1.3 billion)

Value of new business

n Value of new business grew 15%1 to £690 million3(9M13: £619 million2,3)

n Balanced product mix with VNB split 36% protection, 35% savings and 20% annuities

n Increase driven by strong performance in Europe (40%1) and Asia (47%1)

n UK life returned to growth in the 3rd quarter, with VNB up 18%. 9M14 VNB 9% lower

Expenses

n Momentum on expense efficiency has continued

Combined operating ratio

n Combined operating ratio (COR) of 95.9% (9M13: 96.9%)

n UK COR improved by 1.4 percentage points to 94.1% (9M13: 95.5%)

n Canada COR of 96.8% (9M13: 95.2%) impacted by worse weather and fire losses

Balance sheet

n IFRS net asset value increased 10% year to date to 298p (FY13: 270p)

n Economic capital4 surplus £7.9 billion (FY13: £8.3 billion)

1    On a constant currency basis.

2    Comparative has been restated to reflect changes in MCEV liquidity premium valuation and an extension of the MCEV covered business. See the basis of preparation in note 1 to the statistical supplement for details.

3    Excludes Eurovita, Aseval, CxG and Malaysia.

4    The economic capital surplus represents an estimated position. The economic capital requirement is based on Aviva's own internal assessment and capital management policies. The term 'economic capital' does not imply capital as required by regulators or other third parties. 

Page 2

Key financial metrics

Operating capital generation

Continuing operations


9 months 2014
£bn

Restated1

9 months

2013

£bn

United Kingdom & Ireland Life


0.5

0.4

United Kingdom & Ireland General Insurance & Health


0.3

0.3

Europe


0.4

0.5

Canada


0.1

0.1

Asia and Other


-

-

Total


1.3

1.3

Value of new business

Continuing operations

9 months 2014
£m

Restated1

 9 months

2013
£m

Sterling %

change2

Constant currency %

change2

United Kingdom & Ireland

303

330

(8)%

(8)%

France

156

118

33%

39%

Poland3

46

34

34%

40%

Italy, Spain, Turkey & Other3

83

66

26%

41%

Asia3

97

71

36%

47%

Aviva Investors

5

-

-

-

Value of new business - excluding Eurovita, Aseval, CxG & Malaysia

690

619

12%

15%

Eurovita, Aseval, CxG & Malaysia

(4)

-

-

-

Value of new business

686

619

11%

15%

General insurance combined operating ratio

Continuing operations

9 months 2014
%

9 months 2013
%

Change

United Kingdom & Ireland

94.2%

95.7%

(1.5)pp

Europe

99.8%

98.3%

1.5pp

Canada

96.8%

95.2%

1.6pp

General insurance combined operating ratio

95.9%

96.9%

(1.0)pp

Capital position


30 September 2014
£bn

30 June
2014
£bn

Sterling
% change

Estimated economic capital surplus4

7.9

8.0

(1)%

Estimated IGD solvency surplus4

2.9

3.3

(12)%

IFRS net asset value per share

298p

290p

3%

Pro forma IFRS net asset value per share5

302p



MCEV net asset value per share (restated)1,6

486p

478p

2%

1.   Comparatives have been restated to reflect the changes in MCEV methodology set out in note 1 to the statistical supplement.

2.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

3.   Poland includes Lithuania, Italy excludes Eurovita, Spain excludes Aseval and CxG and Asia excludes Malaysia.

4.   The economic capital and IGD surpluses represent an estimated position. The economic capital requirement is based on Aviva's own internal assessment and capital management policies. The term 'economic capital' does not imply capital as required by regulators or other third parties.

5.   The pro forma IFRS NAV at 30 September 2014 includes the benefit of completing the CxG transaction.

6.   In preparing the MCEV information, the directors have done so in accordance with the European Insurance CFO Forum MCEV Principles with the exception of stating held for sale operations at their expected fair value, as represented by expected sale proceeds, less cost to sell.

Page 3

Group Chief Executive Officer's report

Overview

Performance in the first nine months of 2014 shows continued upward momentum in our key metrics. Value of new business (VNB) is up 15%1, combined operating ratio (COR) has improved one percentage point to 95.9%, expenses are lower and IFRS net asset value per share has increased 10% over the year to 298p (FY13: 270p) . Operating capital generation is stable at £1.3 billion and we continue to make satisfactory progress in increasing cash remittances, a key priority.

Recent market volatility is a reminder of the global economic uncertainty that still exists. We believe our diversified business model and the steps we have taken to improve risk management positions us well for such adversity. A good example of this is that we purchased significant hedging earlier in the year when market conditions were benign. This hedging gave us extra protection to our economic capital position going into October's market falls.

During the third quarter we announced the disposal of our stake in Spanish bancassurance joint venture CxG Aviva for €287 million, representing 25x 2013 operating earnings. This is expected to add 4p per share to our reported IFRS NAV.

We will continue to reallocate capital across the Group to higher return businesses as we move to a group that is a focused True Customer Composite. This means that we will offer life, general and health insurance together with asset management in areas where we have competitive advantage and enough scale so we can win.

Value of new
business

n Value of new
business up 15% in
constant currency

n Increase driven by
business mix shift to protection and unit-linked savings

VNB grew 15%1 in the first nine months of 2014, driven by Europe (+40%1) and Asia (+47%1). At the Group level, protection was the largest product contributor, making up 36% of the first nine months' VNB, while annuities accounted for 20%, down from 32% a year ago. We have actively shifted business mix to mitigate the impact of low interest rates and regulatory change.

Our UK life business returned to growth in the discrete third quarter, with VNB up 18% to £120 million. This has offset some of the decline caused by the new annuity legislation with total VNB for the nine months down 9% to £297 million. Overall UK annuity VNB was down 33% in the first nine months, an improvement on the 41% decline in H1 due to increased bulk purchase annuity volumes.

France continues to grow, with 9M14 VNB up 39%1 to £156 million. Within this, VNB from unit linked savings business grew 73% and protection VNB was 15% higher. These two product lines made up 74% of VNB in Q3 (9M13: 66%) , resulting in higher margin and lower investment risk.

Poland VNB has increased 40%1 to £46 million (9M13: £34 million) , with strong performance across most product lines and distribution channels. Turkey VNB was broadly level in constant currency at £23 million. In Asia, VNB grew 47%1,2  to £97 million, due to product mix and strong protection sales in China.

Our turnaround businesses in Italy, Spain and Ireland are delivering ahead of schedule. Italy has been our best performing turnaround business, with 9M14 VNB up 68%1,2 to £41 million (9M13: £25 million) . A restructure of this business has enabled a reduction in with-profit guarantees contributing to improved margins. Our Spanish business has increased continuing business VNB by 70%1,2 to £19 million (9M13: £12 million) and in Ireland, VNB increased 57%1 to £6 million (9M13: £4 million) .

Asset management

n AIMS outperforms in
its first quarter

Aviva Investors flagship range of multi-strategy funds, AIMS, was launched in July. This is part of a renewed focus under Chief Executive Euan Munro to deliver solutions shaped to meet the financial goals of customers. The AIMS Target Return Fund3 delivered a positive return of 1.96% in its first three months. This is ahead of its annual performance target of 5% per annum above the local base rate. It aims to reach its target return whilst limiting the volatility of returns compared with an investment in global equities.

1    On a constant currency basis.

2    Italy excludes Eurovita, Spain excludes Aseval and CxG and Asia excludes Malaysia.

3    GBP - denominated OEIC.

Page 4

Combined
operating ratio

n COR improved
1 ppt to 95.9%,
despite being
impacted by
worse weather

In general insurance, the combined operating ratio (COR) improved 1 percentage point to 95.9% (9M13: 96.9%) mostly due to a strong result in the UK.

In the UK, the 9M14 COR of 94.1% was significantly better than last year's result of 95.5%. Disciplined underwriting, good expense management and modest reserve development drove this improvement.

The Canadian COR increased to 96.8% (9M13: 95.2%) principally due to losses from adverse weather and fire in Western Canada.

In Europe, the COR deteriorated to 99.8% (9M13: 98.3%) . France's combined ratio of 99.3% (9M13: 97.4%) was impacted by hailstorms in Burgundy and Bordeaux and floods in Montpellier.
The Italian COR of 95.0% is 90bps better with higher volumes and lower expenses.

Net written premiums (NWP) in general and health insurance were 1% lower in constant currency at £6,247 million (9M13: £6,604 million) . UK GI net written premiums were down 6% although in September premiums stabilised compared to last year. France, Italy and Canada grew NWP by 5%1, 5%1 and 6%1 respectively.

Balance sheet

n IFRS net asset value
per share up 10%
YTD to 298p

Year to date, the IFRS net asset value per share has increased 10% to 298p (FY13: 270p). Profits in the period and an increase in our pension surplus were partially offset by foreign exchange and modest negative investment variances. During the period, we also had a positive closing adjustment related to the sale of Aviva USA, which added 2p per share. In addition, the disposal of our stake in our Spanish bancassurance joint venture CxG Aviva is expected to add 4p per share to our NAV when it completes.

At the end of the quarter, our external leverage ratio was 46.7% (FY13: 50%) and 30% on an S&P basis. Since then, we have announced our intention to call €700 million of external hybrid debt.

Our economic capital surplus is £7.9 billion (FY13: £8.3 billion) . The addition to economic capital from operating profits was offset by dividends declared in the year, debt reduction, forex and other market movements. Liquidity at Group centre was £1.25 billion at 30 September 2014.

Expenses

n Momentum from
the first half of
the year has
continued

We continue to focus on improving our efficiency in order to remain competitive and produce satisfactory returns. Progress continues to be adequate and our expense run rate has improved in the third quarter.

Integration and restructuring costs remain significantly lower at £75 million for the first nine months. This is 62% lower year on year and relates mostly to Solvency II costs.

Management

We have made a number of senior appointments recently as we focus on serving our customers digitally first, including Chris Wei, Chief Executive Officer of Global Life Insurance, Adam Kornick, Global Analytics Director and Andrew Brem, our new Chief Digital Officer who is due to start on
1 December.

Outlook

Performance at Aviva continues to improve. We are focused on maximising the benefits of our composite nature and building a leading digital proposition.

Management decisions will remain focused on achieving on our Investment Thesis of Cash flow plus Growth.

Whilst the economic and regulatory environment remains challenging, we are in an entirely different position to where we were a few years ago. Aviva is starting to demonstrate consistency in its results and our focus remains on addressing our outstanding issues and completing the turnaround.

1    On a constant currency basis.

Page 5

Notes to editors

All comparators are for the 9 months to 30 September 2013 unless otherwise stated.

      Income and expenses of foreign entities are translated at average exchange rates while their assets and liabilities are translated at the closing rates on 30 September 2014. The average rates employed in this announcement are 1 euro = £0.81 (9 months to 30 September 2013: 1 euro = £0.85) and CAD$1 = £0.55 (9 months to 30 September 2013: CAD$1 = £0.63) .

      Growth rates in the press release have been provided in sterling terms unless stated otherwise. The following supplement presents this information on both a sterling and constant currency basis.

Cautionary statements:

This should be read in conjunction with the documents filed by Aviva plc (the "Company" or "Aviva") with the United States Securities and Exchange Commission ("SEC"). This announcement contains, and we may make verbal statements containing, "forward-looking statements" with respect to certain of Aviva's plans and current goals and expectations relating to future financial condition, performance, results, strategic initiatives and objectives. Statements containing the words "believes", "intends", "expects", "projects", "plans", "will," "seeks", "aims", "may", "could", "outlook", "likely", "target", "goal", "guidance", "trends", "future", "projects", "estimates", "potential" and "anticipates", and words of similar meaning, are forward-looking. By their nature, all forward-looking statements involve risk and uncertainty. Accordingly, there are or will be important factors that could cause actual results to differ materially from those indicated in these statements. Aviva believes factors that could cause actual results to differ materially from those indicated in forward-looking statements in the presentation include, but are not limited to: the impact of conditions in the global financial markets and the economy generally, including exposure to financial and capital markets risks; the impact of simplifying our operating structure and activities; the impact of various local political, regulatory and economic conditions; market developments and government actions to address fiscal and budget constraints in the EU, UK and the US; the effect of credit spread volatility on the net unrealised value of the investment portfolio; the effect of losses due to defaults by counterparties, including potential sovereign debt defaults or restructurings, on the value of our investments; changes in interest rates that may cause policyholders to surrender their contracts, reduce the value of our portfolio and impact our asset and liability matching; the impact of changes in equity or property prices on our investment portfolio; fluctuations in currency exchange rates; the effect of market fluctuations on the value of options and guarantees embedded in some of our life insurance products and the value of the assets backing their reserves; the amount of allowances and impairments taken on our investments; the effect of adverse capital and credit market conditions on our ability to meet liquidity needs and our access to capital; a cyclical downturn of the insurance industry; changes in or inaccuracy of assumptions in pricing and reserving for insurance business (particularly with regard to mortality and morbidity trends, lapse rates and policy renewal rates), longevity and endowments; the impact of catastrophic events on our business activities and results of operations; the inability of reinsurers to meet obligations or unavailability of reinsurance coverage; increased competition in the UK and in other countries where we have significant operations; the effect of the European Union's "Solvency II" rules on our regulatory capital requirements; the impact of actual experience differing from estimates used in valuing and amortising deferred acquisition costs ("DAC") and acquired value of in-force business ("AVIF"); the impact of recognising an impairment of our goodwill or intangibles with indefinite lives; changes in valuation methodologies, estimates and assumptions used in the valuation of investment securities; the effect of legal proceedings and regulatory investigations; the impact of operational risks, including inadequate or failed internal and external processes, systems and human error or from external events; risks associated with arrangements with third parties, including joint ventures; funding risks associated with our participation in defined benefit staff pension schemes; the failure to attract or retain the necessary key personnel; the effect of systems errors or regulatory changes on the calculation of unit prices or deduction of charges for our unit-linked products that may require retrospective compensation to our customers; the effect of a decline in any of our ratings by rating agencies on our standing among customers, broker-dealers, agents, wholesalers and other distributors of our products and services; changes to our brand and reputation; changes in government regulations or tax laws in jurisdictions where we conduct business; the impact on our business and strategy due to proposed changes in UK tax law relating to annuities; the inability to protect our intellectual property; the effect of undisclosed liabilities, integration issues and other risks associated with our acquisitions; and the timing impact and other uncertainties relating to acquisitions and disposals and relating to other future acquisitions, combinations or disposals within relevant industries. For a more detailed description of these risks, uncertainties and other factors, please see Item 3D, "Risk Factors", and Item 5, "Operating and Financial Review and Prospects" in Aviva's Annual Report Form 20-F as filed with the SEC on 24 March 2014. Aviva undertakes no obligation to update the forward looking statements in this announcement or any other forward-looking statements we may make. Forward-looking statements in this presentation are current only as of the date on which such statements are made.

Aviva plc is a company registered in England No. 2468686.

Registered office

St Helen's

1 Undershaft

London

EC3P 3DQ


Contacts

Investor contacts

Media contacts

Timings

Colin Simpson
+44 (0)20 7662 8115

David Elliot
+44 (0)20 7662 8048

Nigel Prideaux
+44 (0)20 7662 0215

Andrew Reid
+44 (0)20 7662 3131

Sarah Swailes
+44 (0)20 7662 6700

Real time media conference call: 07:30 hrs GMT

Analyst conference call: 09:00 hrs GMT
Tel: +44(0)20 3427 1900
Conference ID:2252936


----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Page 6

Statistical Supplement

1.   Basis of preparation

2.   Trend analysis of VNB (continuing operations) - cumulative

3.   Trend analysis of VNB (continuing operations) - discrete

4.   Trend analysis of PVNBP (continuing operations) - cumulative

5.   Trend analysis of PVNBP (continuing operations) - discrete

6.   Trend analysis of PVNBP by product (continuing operations) - cumulative

7.   Trend analysis of PVNBP by product (continuing operations) - discrete

8.   Geographical analysis of regular and single premiums (continuing operations)

9.   Trend analysis of investment sales - cumulative

10. Trend analysis of investment sales - discrete

11. Geographical analysis of regular and single premiums - investment sales

12. Trend analysis of general insurance and health net written premiums - cumulative

13. Trend analysis of general insurance and health net written premiums - discrete

Page 7

1 - Basis of preparation

The OCG, MCEV NAV, PVNBP and VNB information included in this announcement and statistical supplement reflects the following changes to the MCEV methodology that have been implemented in 2014 and comparatives have been adjusted accordingly:

n The definition of covered business now includes UK Retail Fund Management as well as health business in the UK and Singapore which is managed on a long term basis. Premiums for UK Retail Fund Management are now included in both investment sales and MCEV PVNBP. Premiums for long term health business in the UK and Singapore are now included in both IFRS net written premiums and MCEV PVNBP.

n The assessment of the liquidity premium is now based on a notional portfolio of assets for all business and for the first time a liquidity premium is applied to participating business. A liquidity premium continues to be applied to annuity business. The changes to the liquidity premium valuation impact the UK, Ireland, France, Italy and Spain.

2 - Trend analysis of VNB (continuing operations1) - cumulative










Growth2  on 3Q13

Gross of tax and non-controlling interests

1Q13
 YTD
£m

2Q13
YTD
£m

3Q13
YTD
£m

4Q13
YTD
£m

1Q14
YTD
£m

2Q14
YTD
£m

3Q14
 YTD
£m

Sterling
%

Constant
currency
%

United Kingdom

114

224

326

469

89

177

297

(9)%

(9)%

Ireland

-

2

4

8

3

6

6

50%

57%

United Kingdom & Ireland

114

226

330

477

92

183

303

(8)%

(8)%

France

41

90

118

172

54

110

156

33%

39%

Poland3

10

21

34

51

21

34

46

34%

40%

Italy - excluding Eurovita

10

18

25

43

15

26

41

61%

68%

Spain - excluding Aseval & CxG

1

7

12

25

6

14

19

63%

70%

Turkey

10

20

28

37

6

14

23

(19)%

1%

Other Europe

1

1

1

1

-

-

-

(100)%

(100)%

Europe

73

157

218

329

102

198

285

31%

40%

Asia - excluding Malaysia

19

41

71

103

32

66

97

36%

47%

Aviva Investors4

-

-

-

-

-

2

5

-

-

Value of new business - excluding Eurovita, Aseval, CxG & Malaysia

206

424

619

909

226

449

690

12%

15%

Eurovita, Aseval, CxG & Malaysia

3

2

-

(5)

(2)

(5)

(4)

-

-

Total value of new business

209

426

619

904

224

444

686

11%

15%

1.   Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.

2.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

3.   Poland includes Lithuania.

4.   The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

3 - Trend analysis of VNB (continuing operations1) - discrete










Growth2  on 3Q13

Gross of tax and non-controlling interests

1Q13 Discrete
£m

2Q13 Discrete
£m

3Q13 Discrete
£m

4Q13 Discrete
 £m

1Q14 Discrete
£m

2Q14 Discrete
£m

3Q14 Discrete
£m

Sterling
%

Constant currency
%

United Kingdom

114

110

102

143

89

88

120

18%

18%

Ireland

-

2

2

4

3

3

-

(133)%

(135)%

United Kingdom & Ireland

114

112

104

147

92

91

120

15%

15%

France

41

49

28

54

54

56

46

66%

73%

Poland3

10

11

13

17

21

13

12

(7)%

(4)%

Italy - excluding Eurovita

10

8

7

18

15

11

15

103%

113%

Spain - excluding Aseval & CxG

1

6

5

13

6

8

5

20%

25%

Turkey

10

10

8

9

6

8

9

12%

29%

Other Europe

1

-

-

-

-

-

-

-

-

Europe

73

84

61

111

102

96

87

45%

53%

Asia - excluding Malaysia

19

22

30

32

32

34

31

2%

8%

Aviva Investors4

-

-

-

-

-

2

3

-

-

Value of new business - excluding Eurovita, Aseval, CxG & Malaysia

206

218

195

290

226

223

241

24%

27%

Eurovita, Aseval, CxG & Malaysia

3

(1)

(2)

(5)

(2)

(3)

1

-

-

Total value of new business

209

217

193

285

224

220

242

26%

30%

1.   Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.

2.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

3.   Poland includes Lithuania.

4.   The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

Page 8

4 - Trend analysis of PVNBP (continuing operations1) - cumulative










Growth3  on 3Q13

Present value of new business premiums2

1Q13
YTD
£m

2Q13
YTD
£m

3Q13
 YTD
£m

4Q13
YTD
£m

1Q14
YTD
 £m

2Q14
YTD
 £m

3Q14
YTD
 £m

Sterling
%

Constant
currency
%

United Kingdom

2,779

5,560

8,556

11,924

2,931

6,052

9,098

6%

6%

Ireland

117

225

338

469

105

196

291

(14)%

(10)%

United Kingdom & Ireland

2,896

5,785

8,894

12,393

3,036

6,248

9,389

6%

6%

France

1,243

2,363

3,367

4,498

1,310

2,427

3,538

5%

10%

Poland4

123

227

358

486

234

332

429

20%

25%

Italy - excluding Eurovita

563

1,198

1,591

1,975

698

1,440

2,060

29%

35%

Spain - excluding Aseval & CxG

284

516

671

1,055

270

536

743

11%

16%

Turkey

135

253

341

524

110

231

348

2%

27%

Other Europe

20

20

20

20

-

-

-

(100)%

(100)%

Europe

2,368

4,577

6,348

8,558

2,622

4,966

7,118

12%

18%

Asia - excluding Malaysia

472

845

1,290

1,724

471

964

1,454

13%

21%

Aviva Investors5

4

7

28

58

5

257

562

-

-

Total - excluding Eurovita, Aseval, CxG & Malaysia

5,740

11,214

16,560

22,733

6,134

12,435

18,523

12%

15%

Eurovita, Aseval, CxG & Malaysia

158

248

317

444

86

195

210

(34)%

(31)%

Total

5,898

11,462

16,877

23,177

6,220

12,630

18,733

11%

14%

1.   Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.

2.   Present value of new business premiums (PVNBP) is the present value of new regular premiums plus 100% of single premiums, calculated using assumptions consistent with those used to determine the value of new business.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

4.   Poland includes Lithuania.

5.   The UK Fund Retail Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

5 - Trend analysis of PVNBP (continuing operations1) - discrete










Growth3 on 3Q13

Present value of new business premiums2

1Q13 Discrete
£m

2Q13 Discrete
£m

3Q13 Discrete
 £m

4Q13 Discrete
£m

1Q14 Discrete
£m

2Q14 Discrete
£m

3Q14 Discrete
 £m

Sterling
%

Constant currency
%

United Kingdom

2,779

2,781

2,996

3,368

2,931

3,121

3,046

2%

2%

Ireland

117

108

113

131

105

91

95

(16)%

(12)%

United Kingdom & Ireland

2,896

2,889

3,109

3,499

3,036

3,212

3,141

1%

1%

France

1,243

1,120

1,004

1,131

1,310

1,117

1,111

11%

15%

Poland4

123

104

131

128

234

98

97

(26)%

(23)%

Italy - excluding Eurovita

563

635

393

384

698

742

620

58%

64%

Spain - excluding Aseval & CxG

284

232

155

384

270

266

207

34%

40%

Turkey

135

118

88

183

110

121

117

34%

53%

Other Europe

20

-

-

-

-

-

-

-

-

Europe

2,368

2,209

1,771

2,210

2,622

2,344

2,152

22%

27%

Asia - excluding Malaysia

472

373

445

434

471

493

490

10%

17%

Aviva Investors5

4

3

21

30

5

252

305

-

-

Total - excluding Eurovita, Aseval, CxG & Malaysia

5,740

5,474

5,346

6,173

6,134

6,301

6,088

14%

16%

Eurovita, Aseval, CxG & Malaysia

158

90

69

127

86

109

15

(79)%

(78)%

Total

5,898

5,564

5,415

6,300

6,220

6,410

6,103

13%

15%

1.   Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.

2.   Present value of new business premiums (PVNBP) is the present value of new regular premiums plus 100% of single premiums, calculated using assumptions consistent with those used to determine the value of new business.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

4.   Poland includes Lithuania.

5.   The UK Fund Retail Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

Page 9

6 - Trend analysis of PVNBP by product (continuing operations1) - cumulative










Growth3  on 3Q13

Present value of new business premiums2

1Q13
 YTD
£m

2Q13
 YTD
£m

3Q13
YTD
£m

4Q13
YTD
£m

1Q14
YTD
£m

2Q14
YTD
£m

3Q14
YTD
£m

Sterling
%

Constant currency
%

Pensions

1,322

2,479

3,818

5,476

1,328

2,794

4,081

7%

7%

Annuities

630

1,217

1,664

2,327

500

935

1,656

-

-

Bonds

33

59

97

183

45

87

135

40%

40%

Protection

253

504

781

992

297

568

862

10%

10%

Equity release

98

182

297

401

117

257

462

55%

55%

Other4

443

1,119

1,899

2,545

644

1,411

1,902

-

-

United Kingdom

2,779

5,560

8,556

11,924

2,931

6,052

9,098

6%

6%

Ireland

117

225

338

469

105

196

291

(14)%

(10)%

United Kingdom & Ireland

2,896

5,785

8,894

12,393

3,036

6,248

9,389

6%

6%

Savings

1,173

2,229

3,197

4,278

1,232

2,278

3,347

5%

9%

Protection

70

134

170

220

78

149

191

12%

17%

France

1,243

2,363

3,367

4,498

1,310

2,427

3,538

5%

10%

Pensions

217

374

527

846

302

465

631

19%

37%

Savings

765

1,552

2,058

2,687

890

1,819

2,583

26%

31%

Annuities

6

10

13

13

2

2

3

(73)%

(71)%

Protection5

137

278

383

514

118

253

363

(5)%

1%

Poland6 , Italy6 , Spain6  and Other

1,125

2,214

2,981

4,060

1,312

2,539

3,580

20%

28%

Europe

2,368

4,577

6,348

8,558

2,622

4,966

7,118

12%

18%

Asia - excluding Malaysia

472

845

1,290

1,724

471

964

1,454

13%

21%

Aviva Investors7

4

7

28

58

5

257

562

-

-

Total - excluding Eurovita, Aseval, CxG & Malaysia

5,740

11,214

16,560

22,733

6,134

12,435

18,523

12%

15%

Eurovita, Aseval, CxG & Malaysia

158

248

317

444

86

195

210

(34)%

(31)%

Total

5,898

11,462

16,877

23,177

6,220

12,630

18,733

11%

14%

1.   Following the announced disposal of US Life in 4Q12, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.

2.   Present value of new business premiums (PVNBP) is the present value of new regular premiums plus 100% of single premiums, calculated using assumptions consistent with those used to determine the value of new business.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

4.   Other UK business includes UK Retail Fund Management and UK long term health business.UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

5.   Subsequent to FY13 a whole of life unit-linked protection product in Poland was reclassified from savings to protection business. As a result, protection PVNBP has increased £25 million in 1Q13, £52 million in 2Q13, £77 million in 3Q13 and £114 million in 4Q13. There is no change in total PVNBP.

6.   Poland includes Lithuania, Italy excludes Eurovita, Spain excludes Aseval and CxG.

7.   The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

7 - Trend analysis of PVNBP by product (continuing operations1) - discrete










Growth3  on 3Q13

Present value of new business premiums2

1Q13 Discrete
£m

2Q13 Discrete
£m

3Q13 Discrete
£m

4Q13 Discrete
£m

1Q14 Discrete
£m

2Q14 Discrete
£m

3Q14 Discrete
£m

Sterling
%

Constant currency
%

Pensions

1,322

1,157

1,339

1,658

1,328

1,466

1,287

(4)%

(4)%

Annuities

630

587

447

663

500

435

721

61%

61%

Bonds

33

26

38

86

45

42

48

30%

30%

Protection

253

251

277

211

297

271

294

6%

6%

Equity release

98

84

115

104

117

140

205

77%

77%

Other4

443

676

780

646

644

767

491

(37)%

(37)%

United Kingdom

2,779

2,781

2,996

3,368

2,931

3,121

3,046

2%

2%

Ireland

117

108

113

131

105

91

95

(16)%

(12)%

United Kingdom & Ireland

2,896

2,889

3,109

3,499

3,036

3,212

3,141

1%

1%

Savings

1,173

1,056

968

1,081

1,232

1,046

1,069

11%

15%

Protection

70

64

36

50

78

71

42

16%

21%

France

1,243

1,120

1,004

1,131

1,310

1,117

1,111

11%

15%

Pensions

217

157

153

319

302

163

166

6%

16%

Savings

765

787

506

629

890

929

764

52%

58%

Annuities

6

4

3

-

2

-

1

(38)%

(35)%

Protection5

137

141

105

131

118

135

110

4%

9%

Poland6 , Italy6 , Spain6  and Other

1,125

1,089

767

1,079

1,312

1,227

1,041

36%

43%

Europe

2,368

2,209

1,771

2,210

2,622

2,344

2,152

22%

27%

Asia - excluding Malaysia

472

373

445

434

471

493

490

10%

17%

Aviva Investors7

4

3

21

30

5

252

305

-

-

Total - excluding Eurovita, Aseval, CxG & Malaysia

5,740

5,474

5,346

6,173

6,134

6,301

6,088

14%

16%

Eurovita, Aseval, CxG & Malaysia

158

90

69

127

86

109

15

(79)%

(78)%

Total

5,898

5,564

5,415

6,300

6,220

6,410

6,103

13%

15%

1.   Following the announced disposal of US Life in Q412, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.

2.   Present value of new business premiums (PVNBP) is the present value of new regular premiums plus 100% of single premiums, calculated using assumptions consistent with those used to determine the value of new business.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

4.   Other UK business includes UK Retail Fund Management and UK long term health business. UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

5.   Subsequent to FY13 a whole of life unit-linked protection product in Poland was reclassified from savings to protection business. As a result, protection PVNBP has increased £25 million in 1Q13, £27 million in 2Q13, £25 million in 3Q13 and £37 million in 4Q13. There is no change in total PVNBP.

6.   Poland includes Lithuania, Italy excludes Eurovita, Spain excludes Aseval and CxG.

7.   The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

Page 10

8 - Geographical analysis of regular and single premiums - (continuing operations1)








Regular premiums



Single premiums


9 months 2014
£m

Constant currency growth2

WACF

Present value
£m

Restated3

 9 months 2013
£m

WACF

Present
 value
£m

9 months 2014
£m

Restated3

9 months 2013
£m

Constant currency growth2

United Kingdom

740

21%

5.0

3,699

611

5.0

3,026

5,399

5,530

(2)%

Ireland

19

11%

5.1

97

18

4.6

83

194

255

(21)%

United Kingdom & Ireland

759

21%

5.0

3,796

629

4.9

3,109

5,593

5,785

(3)%

France

63

2%

8.1

512

65

8.0

523

3,026

2,844

11%

Poland4

39

14%

8.8

344

36

7.4

268

85

90

(1)%

Italy - excluding Eurovita

33

(10)%

5.6

185

39

5.7

222

1,875

1,369

43%

Spain - excluding Aseval & CxG

27

(1)%

5.7

154

28

6.1

170

589

501

23%

Turkey

80

35%

3.8

301

73

4.1

299

47

42

40%

Other Europe

-

(100)%

-

-

4

1.5

6

-

14

(100)%

Europe

242

9%

6.2

1,496

245

6.1

1,488

5,622

4,860

21%

Asia - excluding Malaysia

193

(5)%

6.1

1,184

219

5.5

1,210

270

80

266%

Aviva Investors5

-

-

-

-

-

-

-

562

28

-

Total - excluding Eurovita, Aseval, CxG & Malaysia

1,194

13%

5.4

6,476

1,093

5.3

5,807

12,047

10,753

14%

Eurovita, Aseval, CxG & Malaysia

6

(64)%

5.5

33

15

5.3

80

177

237

(22)%

Total

1,200

12%

5.4

6,509

1,108

5.3

5,887

12,224

10,990

14%

1.   Following the announced disposal of US Life in Q3 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.

2.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

3.   Comparatives have been restated to reflect the changes in MCEV methodology set out in Note 1.

4.   Poland includes Lithuania.

5.   The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

9 - Trend analysis of investment sales - cumulative










Growth3  on 3Q13

Investment sales1

1Q13
YTD
 £m

2Q13
YTD
£m

3Q13
 YTD
 £m

4Q13
YTD
£m

1Q14
YTD
£m

2Q14
YTD
£m

3Q14
YTD
£m

Sterling
%

Constant currency
%

United Kingdom & Ireland2

305

841

1,494

2,040

486

1,043

1,405

(6)%

(6)%

Aviva Investors4

787

1,563

2,100

2,683

730

1,616

2,195

5%

10%

Asia

42

94

124

152

36

75

110

(12)%

(4)%

Total investment sales

1,134

2,498

3,718

4,875

1,252

2,734

3,710

-

3%

1.   Investment sales are calculated as new single premiums plus the annualised value of new regular premiums.

2.   UK & Ireland investment sales are also reported in UK Life PVNBP following the extension of MCEV covered business. See note 1 for details.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

4.   The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014. £549 million of Aviva Investors 3Q14 YTD investment sales are also included in Aviva Investors' PVNBP following the extension of MCEV covered business (refer to Note 1).

10 - Trend analysis of investment sales - discrete










Growth3  on 3Q13

Investment sales1

1Q13 Discrete
£m

2Q13 Discrete
 £m

3Q13 Discrete
£m

4Q13 Discrete
£m

1Q14 Discrete
£m

2Q14 Discrete
 £m

3Q14 Discrete
£m

Sterling
%

Constant currency
%

United Kingdom & Ireland2

305

536

653

546

486

557

362

(45)%

(45)%

Aviva Investors4

787

776

537

583

730

886

579

8%

14%

Asia

42

52

30

28

36

39

35

18%

25%

Total investment sales

1,134

1,364

1,220

1,157

1,252

1,482

976

(20)%

(18)%

1.   Investment sales are calculated as new single premiums plus the annualised value of new regular premiums.

2.   UK & Ireland investment sales are also reported in UK Life PVNBP following the extension of MCEV covered business. See note 1 for details.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

4.   The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014. £549 million of Aviva Investors 3Q14 (discrete 2Q14: £250 million and discrete 3Q14: £295 million) investment sales are also included in Aviva Investors' PVNBP following the extension of MCEV covered business (refer to Note 1).

11 - Geographical analysis of regular and single premiums - investment sales




Regular



Single

PVNBP

Investment sales1

9 months 2014
£m

9 months 2013
£m

Constant
currency

growth3

9 months 2014
£m

9 months 2013
£m

Constant
currency

growth3

Local

currency

growth3

United Kingdom & Ireland2

19

13

40%

1,386

1,481

(6)%

(6)%

Aviva Investors4

4

4

2%

2,191

2,096

10%

10%

Asia

-

-

-

110

124

(4)%

(4)%

Total investment sales

23

17

31%

3,687

3,701

3%

3%

1.   Investment sales are calculated as new single premiums plus the annualised value of new regular premiums.

2.   UK & Ireland investment sales are also reported in UK Life PVNBP following the extension of MCEV covered business. See note 1 for details.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

4.   The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014. £549 million of Aviva Investors 3Q14 YTD investment sales are also included in Aviva Investors' PVNBP following the extension of MCEV covered business (refer to Note 1).

Page 11

12 - Trend analysis of general insurance and health net written premiums - cumulative










Growth3  on 3Q13 YTD


1Q13 

YTD
£m

2Q13
 YTD

£m

3Q13
YTD
£m

4Q13
YTD
£m

1Q14
YTD
£m

2Q14
YTD
£m

3Q14
YTD
 £m

Sterling
%

Constant currency
%

General insurance










United Kingdom

923

1,963

2,904

3,823

845

1,836

2,742

(6)%

(6)%

Ireland

71

146

215

278

65

136

205

(5)%

(1)%

United Kingdom & Ireland

994

2,109

3,119

4,101

910

1,972

2,947

(5)%

(5)%

Europe

435

764

1,033

1,360

440

747

999

(3)%

2%

Canada

470

1,126

1,718

2,250

426

1,026

1,584

(8)%

6%

Asia

3

7

11

14

3

7

10

(7)%

-

Other

20

20

21

33

4

5

5

(74)%

(74)%


1,922

4,026

5,902

7,758

1,783

3,757

5,545

(6)%

(1)%

Health insurance










United Kingdom1

138

289

383

536

144

302

394

3%

3%

Ireland

36

52

71

99

33

47

65

(9)%

(6)%

United Kingdom & Ireland

174

341

454

635

177

349

459

1%

1%

Europe

89

135

179

241

94

138

182

1%

6%

Asia2

35

47

69

86

29

45

61

(13)%

(2)%


298

523

702

962

300

532

702

-

2%

Total

2,220

4,549

6,604

8,720

2,083

4,289

6,247

(5)%

(1)%

1.   These premiums are also reported in UK Life PVNBP following the extension of MCEV covered business (see note 1 for details). 1Q13 NWP of £138 million, 2Q13 YTD NWP of £289 million, 3Q13 YTD NWP of £383 million, 4Q13 NWP of £536 million, 1Q14 NWP of £144 million, 2Q14 NWP of £302 million and 3Q14 NWP of £394 million are respectively equivalent to £138 million, £278 million, £405 million, £505 million and £158 million, £368 million and £497 million on a PVNBP basis.

2.   Singapore long term health business is also reported in Asia PVNBP following the extension of MCEV covered business (see note 1 for details). For Singapore long term health business, 3Q13 YTD NWP of £5 million, 4Q13 NWP of £11 million, 1Q14 NWP of £5 million, 2Q14 NWP of £9 million and 3Q14 NWP of £15 million are respectively equivalent to £47 million, £97 million, £37 million, £87 million and £130 million on a PVNBP basis.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

13 - Trend analysis of general insurance and health net written premiums - discrete










Growth3  on 3Q13 YTD


1Q13  Discrete
£m

2Q13 Discrete
£m

3Q13 Discrete
 £m

4Q13 Discrete
£m

1Q14  Discrete
£m

2Q14 Discrete
£m

3Q14 Discrete
£m

Sterling
%

Constant currency
%

General insurance










United Kingdom

923

1,040

941

919

845

991

906

(4)%

(4)%

Ireland

71

75

69

63

65

71

69

-

4%

United Kingdom & Ireland

994

1,115

1,010

982

910

1,062

975

(3)%

(3)%

Europe

435

329

269

327

440

307

252

(6)%

(1)%

Canada

470

656

592

532

426

600

558

(6)%

7%

Asia

3

4

4

3

3

4

3

(3)%

3%

Other

20

-

1

12

4

1

-

(71)%

(71)%


1,922

2,104

1,876

1,856

1,783

1,974

1,788

(5)%

-

Health insurance










United Kingdom1

138

151

94

153

144

158

92

(3)%

(3)%

Ireland

36

16

19

28

33

14

18

(9)%

(5)%

United Kingdom & Ireland

174

167

113

181

177

172

110

(4)%

(4)%

Europe

89

46

44

62

94

44

44

(1)%

3%

Asia2

35

12

22

17

29

16

16

(32)%

(27)%


298

225

179

260

300

232

170

(7)%

(5)%

Total

2,220

2,329

2,055

2,116

2,083

2,206

1,958

(5)%

-

1.   These premiums are also reported in UK Life PVNBP following the extension of MCEV covered business (see note 1 for details). 1Q13 NWP of £138 million, 2Q13 NWP of £151 million, 3Q13 NWP of £94 million, 4Q13 NWP of £153 million, 1Q14 NWP of £144 million, 2Q14 NWP of £158 million and 3Q14 NWP of £92 million are respectively equivalent to £138 million, £140 million, £127 million, £100 million, £158 million, £210 million and £129 million on a PVNBP basis.

2.   Singapore long term health business is also reported in Asia PVNBP following the extension of MCEV covered business (see note 1 for details). For Singapore long term health business, 3Q13 NWP of £5 million, 4Q13 NWP of £6 million, 1Q14 NWP of £5 million, 2Q14 NWP of £4 million and 3Q14 NWP of £6 million are respectively equivalent to £47 million, £50 million, £37 million, £50 million and £43 million on a PVNBP basis.

3.   Currency movements are calculated using unrounded numbers so minor rounding differences may exist.

END


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