Aug. 28--ASHEBORO -- CenturyLink customers were greeted by a sign on the door (since removed) Monday informing them the local retail location will close on Sept. 4.
This is part of a nationwide move by the communications company to lay off 1,000 workers, nationwide.
"CenturyLink, as all businesses, continually evaluates its cost structure and business practices and adjusts its operations, including retail locations, to meet the needs of the business. After careful consideration, CenturyLink has made the decision to close the Asheboro retail location," said Mark Molzen, CenturyLink spokesperson.
On Aug. 5, CenturyLink posted lower-than-projected earnings for its second quarter. CEO Glen F. Post III attributed the disappointing results to continued pressure on wholesale revenues and higher employee and benefit costs.
"While our path to revenue and cash flow growth is taking longer than we initially anticipated, we remain confident that we have the right assets and strategies to drive long-term revenue growth. We also have taken action to lower our planned capital investment and operating costs for the second half of 2015 to align with our current level of revenue generation," Post said in the latest financial statement.
Molzen said customers who are accustomed to visiting these retail locations to pay their bills or conduct other business will be directed to visit www.centurylink.com or to call customer care or repair for support.
He said the four impacted employees at the Asheboro store can apply for other positions within the company or receive a severance package. In addition, the employees can participate in outplacement assistance programs, including career planning, resume preparation, marketing plan development, interview preparation and job search method training.
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