Convergys Newsroom

CONVERGYS CELEBRATES 10 YEARS IN TUNISIA
January 28, 2015Convergys hosts event to mark 10th anniversary, attended by clients and the Mayor of Tunis

Tunis, Tunisia - Convergys Corporation (NYSE: CVG), a global leader in customer management, today will host an event to mark the company's 10th anniversary operating in the region. 

Initially opening our first contact centre in 2004, with just 40 people, Convergys now employs over 2,200 people in Tunis, across 4 sites, providing a range of customer care and technical support services to internationally recognised telecoms, technology and business services clients in France and Canada.

Today's official event will be attended by local dignitaries, including the two Ministers, members of Convergys' EMEA and local leadership teams, as well as representatives from the clients served by the Convergys sites in Tunis.

The celebration, which will include a site tour and photo opportunities, will take place at the company's very first contact centre in Tunis, the Charguia site, and will include speeches, a series of staff awards and various staff activities throughout the day.

Convergys operates a total of 26 sites across EMEA, and approximately 150 sites worldwide, employing more than 125,000 people overall.

"The Tunisian region is significantly important to us and our ability to serve our clients in the French and Canadian markets," said Cormac Twomey," Senior Vice President for Convergys in EMEA.  "We value the highly skilled workforce and the strong work ethic of the people in Tunis, and the positive outcomes they deliver for our clients, each and every day - as well as providing rewarding career opportunities for people in the area."

About Convergys

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

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