Convergys Newsroom

Convergys El Salvador and World Vision Bond Together
October 29, 2014
  • Agreement reaffirms Convergys' social commitment in favor of children in El Salvador
  • Initial donation benefits over 200 students from two centers in Cantón Galingagua.

(San Salvador, El Salvador, October 29, 2014) Convergys Corporation (NYSE: CVG), the global provider of customer management, signed a memorandum of understanding with World Vision in El Salvador to jointly develop collaboration and volunteering opportunities to help children gain access to quality and equitable education and improvement of the quality of life of families in our communities.

"We are truly pleased to partner with World Vision and help enable the access to education in the country.  We want to promote a new culture of social responsibility that supports the generation of positive change in our society, knowing that when we join efforts and work together towards the same goal, the impossible, becomes possible!" said, Cesar Bendeck, Director of Convergys in El Salvador. 

Laura del Valle, National Director of World Vision in El Salvador, thanked Convergys for their support and stated:

"For World Vision it is a pleasure to have a partner like Convergys. Through our work in the communities and their interest in working with Salvadoran children, we bring closer not only resources, but also goodwill and actions in support of those children living in higher conditions of vulnerability."

Company Makes Donation to Schools

As part of the partnership, members of World Vision along with representatives and volunteers from Convergys visited Cantón Galingagua in the department of Usulután last Friday, October 24th.  During their visit, they delivered an important donation of school supplies and celebrated over 200 children of school age with music and games.  This is just one of the multiple initiatives both organizations will implement, in a relationship that involves thousands of Convergys' volunteers who support children in El Salvador.

"All the school supplies donated to Cantón Galingagua today will be used to help students focus on their studies, knowing that education is the number one tool for those countries who seek a better life for themselves and future generations.  As an employer of choice, Convergys assumes its responsibility with tangible actions that help promote education and help prepare the workforce of the future in El Salvador", Bendeck added.

The principal of the School Cantón Galingagua thanked Convergys for their help and for partnering with World Vision to help promote the development of the community.  On the other hand, one of the students who received the donation said: 

"We thank Convergys for their solidarity and support. We are truly excited about an aid that will help us continue studying."

The Leader of the Development Program in the Municipio de San Agustín commented the following.

"In a town like San Agustín, it is a privilege to have the support of companies like Convergys. Our needs are many today and our children have limited opportunities. These kinds of donations motivate students to stay in school."

Convergys arrived in El Salvador in 2005 and has since grown to over 2000 employees. Through the Convergys Community Action Network (CAN), Convergys supports a wide range of initiatives that promote education and foster a sincere spirit of giving and volunteerism and challenges our employees to make a difference and lead civic efforts that shape the future of our communities. 

About World Vision

World Vision is a Christian humanitarian organization of development, dedicated to working with children, their families and their communities to reduce poverty and injustice and is dedicated to working with the world´s most vulnerable people regardless of religion, race, ethnicity or gender. In El Salvador World Vision has been working since 1975 and is currently promoting development processes in 20 micro-regions, called Programs, in partnership with community organizations, private companies and government agencies, nongovernmental and international. For more information go to: http://www.wvi.org/es/el-salvador/

About Convergys

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation).
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