CONVERGYS CORP 
By Convergys Newsroom
May 31, 2013
- Customer management leader hiring for work-at-home positions in the Ogden area-
(Cincinnati; May 31, 2013) Convergys Corporation (NYSE: CVG), a global leader in customer management, is actively recruiting and hiring Home Agents in the Ogden, UT area to provide customer service support for the Financial Service industry.
"We are excited to share that Convergys has increased the starting wages for this program by $2.00! Our positions also provide flexibility and benefits that are greatly appreciated by our agents. In addition, the elimination of a daily commute allows home agents to save money on gas, car maintenance, parking, meals, and other expenses," said Sally Jones, senior manager of recruiting for Convergys Home Agent program.
The positions in Ogden are Telecommute Agent positions which require the agents to train onsite for five and a half weeks before going home to work full time. The application and interview process is virtual, but there will be an onsite meet and greet session to allow new hires to view the facility and try out the commute before they start working. Convergys has also increased the starting wage for this program by $2.00.
Applicants need high speed Internet access and a quiet place to work within their home. Convergys will supply the WYSE terminal that the agents will use. More details are available from our recruiting team.
Interested candidates can begin the application process by logging onto the Convergys Home Agent Web site at http://careers.convergysworkathome.com or at www.careers.convergys.com.
Potential candidates should possess solid customer service and sales experience, strong computer/keyboarding skills, and the ability to work a flexible schedule, including evenings. Employment with Convergys also is contingent on the successful completion of a background check and drug screening.
At Convergys, we believe in investing in the development of our people. Rather than have one set path, we have a variety of career tracks for employees to explore. Having a talented, motivated workforce maximizes our productivity and enhances the quality of service we offer all of our clients and their customers.
Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees receive incentives for top performance and a variety of other areas that help nurture a professional, yet fun and exciting environment.
About Convergys
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 76,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, andanalytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Media Contact:
Brooke Beiting
Media Relations
513.784.4951
brooke.beiting@convergys.com
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