• The new app from Gas Natural Fenosa makes dealing with any incident involving electrical appliances, the boiler or air conditioning system much easier.

GAS NATURAL FENOSA has launched 'Services'; a new app aimed at offering a new way to interact with customers. The app provides a service that makes dealing with any incident involving the electrical appliances and other systems in your home (such as the boiler or air conditioning) much easier.

Via 'Services', customers can create an inventory of all their systems (specifying makes and models) so that dealing with any incidents will be much simpler and quicker. Instead of calling, users need only take a photo of the appliance with problems, briefly describe the problem and send it to the technical service of GAS NATURAL FENOSA. Furthermore, users can specify the level of service urgency or, if so required, arrange a visit by a technician at a specific time on a specific day.

The app also includes other features for customers of the company, such as the option to request services such as locksmithing, plumbing and glazing, as well as furniture assembly, bath sealing or curtain, painting and mirror adjustments.

According to the Director of the Residential Retail Business Market of GAS NATURAL FENOSA, Carlos Escòlies, 'the priority is to always offer the best service and the greatest peace of mind to customers'. 'In this regard', added Carlos Escòlies, 'the 'Services' app marks a before and after in incident management and represents a first step towards connected homes'.

Download links:

Barcelona, 31 October 2016

Gas Natural Sdg SA published this content on 31 October 2016 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 03 November 2016 16:29:09 UTC.

Original documenthttp://www.prensa.gasnaturalfenosa.com/en/gas-natural-fenosa-launches-services-app/

Public permalinkhttp://www.publicnow.com/view/F7104C948CE4EE672261325B0B329EDFC442018C